Hotel Mercure Raphael Wien

Room Quality: Rooms are described as clean, spacious, and well-equipped with comfortable beds and modern amenities. Some reviews highlight good soundproofing, ensuring a restful stay despite the central location.(based on 11 reviews)

I recently stayed at Hotel Mercure Raphael Wien and had a very pleasant experience overall. The hotel is conveniently located just a few minutes’ walk from Westbahnhof train station and right across from the Mariahilfer Straße shopping street, making it easy to explore Vienna by foot or public transport. The rooms were clean, modern, and well-equipped with everything I needed, including a comfortable bed, good lighting, and a spacious bathroom. Soundproofing was decent, so I slept well despite the central location. What stood out most was the friendly and helpful staff at the front desk. They were always willing to assist with directions, recommendations, and even helped me arrange airport transport.

Value for money hotel. On the plus of the hotel, really friendly staff, provided free slippers even though not included in the room amenities. Breakfast had lots of tasty options, while the Christmas decoration was fantastic. Area is quite, has a theater right next to it and a couple of restaurants and a supermarket right in the corner. Clean room. On the cons, there is no English channels in the TV, while TV has not mirage with phone or any other option for non German speaking. Overall clean and cozy warm room, furniture has some damage but not something I really bothered much. Location is not that central but local transport is really organised so we didn't bother. Minimum 3 minutes walk to nearest bus/tram. 6 minutes walk to metro. Overall fantastic experience, I would choose it again