Hotel Strudlhof Vienna

Reviews of Hotel Strudlhof Vienna

Hotel Strudlhof Vienna

Pasteurgasse 1, Alsergrund, Vienna, 1090, AustriaSee Hotel Details
Hotel Strudlhof Vienna
Hotel Strudlhof ViennaHotel Strudlhof ViennaHotel Strudlhof Vienna
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Guest Reviews

8.5/10
Very good
63 Reviews
Verified reviews
Location8.8
Amenities8.0
Service8.2
Cleanliness8.9
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All reviews(63)
Positive reviews(61)
Reviews with photos/video(12)
Awesome rooms(20)
Clean and tidy(19)
Great service(15)
Large rooms(9)
Quiet & comfortable(7)
Delicious breakfast(6)
Easy to get around(6)
Located downtown(4)
Negative reviews(2)
Guest User
Double Room
Stay Date May 2026
Solo traveler
1 Reviews
5.7/10
Posted on Jun 25, 2026
The room was okay, and the location was decent, but the front desk service was terrible and very unfriendly! I don't know why, but it was specifically that tall woman who was extremely rude! No matter what I asked, the answer was always 'no, no, no!'
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Response from Property: Thank you for taking the time to share your feedback. We are pleased to hear that you found your room satisfactory and appreciated our location. However, we are truly sorry to learn about your experience with our front desk service. Providing courteous and welcoming hospitality to every guest is very important to us, and we regret that this was not reflected during your stay. Your comments have been noted and will be taken seriously. We appreciate your feedback and hope to have the opportunity to provide you with a much better experience in the future.
Eva Smalls
Double Room
Stay Date Mar 2026
Solo traveler
9 Reviews
8.5/10
Very good
Posted on Apr 27, 2026
Hotel isn’t too far from the airport. The hotel receptionist was still available to check me in just before 12 midnight. The front desk staff were nice and helpful all through my stay. The hotel was warm and cosy but there were times it was a bit too warm and there wasn’t an AC to turn on. The bathroom was nice and clean, water pressure was great. The bed was comfortable and clean. I had a lovely view of another building across my room. The only thing was the rug having either stain patches or white patches (stains irritate me). The wardrobe hangers need to be improved. I get that it’s an old hotel but it’s still in good condition. They offered storage after check out which was a good add on. You can walk to some attractions from the hotel and public transportation isn’t far from it either. Overall I had a lovely stay.
Response from Property: Thank you for sharing your detailed feedback. We are very pleased that you enjoyed the friendly service from our reception team, the cleanliness of the room and bathroom, and the convenient location near public transport and local attractions. We also appreciate your comments regarding the room temperature, the rug, and the wardrobe hangers. Your observations are valuable and will help us improve the comfort of our guests’ stays. We are glad you had an overall lovely stay and hope to welcome you again in the future.
Guest User
Superior Double Room
Stay Date Jun 2026
Family
6 Reviews
9.5/10
Amazing
Posted on Jul 28, 2026
It was such a pleasant surprise that everyone at the hotel reception spoke Russian. They were very kind and even warmed up our food in the microwave in the mornings. Plus, it's just a stone's throw away from all the attractions.
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Response from Property: Thank you so much for your wonderful review!We are delighted to hear that you felt welcome and that our reception team made your stay even more comfortable. It is our pleasure to assist our guests in the language they feel most comfortable with, and we're happy we could help by warming up your breakfast as well.We're also glad you enjoyed our convenient location, with so many attractions just a short walk away.We truly appreciate your kind words and look forward to welcoming you back on your next visit!
Anonymous User
Single Room
Stay Date Jun 2026
Solo traveler
1 Reviews
2.5/10
Posted on Jul 22, 2026
I had a very disappointing experience. I would only recommend this hotel if you enjoy paying to be inconvenienced. The room key card constantly stopped working. Because of this, every time I went out, I had to contact the front desk for assistance when I returned. While there was hot water, the shower in the room was unusable. The air conditioning in the room also didn't work. The room was always dimly lit, and several of the torches (lights) didn't work. The refrigerator was also not functioning.
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Response from Property: Thank you for sharing your detailed feedback. We are very sorry to learn that your stay was affected by several issues, including the key card, shower, air conditioning, lighting, and refrigerator. We sincerely apologize for the inconvenience and frustration this caused. Your comments are important to us, and we appreciate you taking the time to bring these matters to our attention. We hope you will give us the opportunity to provide you with a much improved experience in the future.
Guest User
Double Room
Stay Date May 2026
Couple
4 Reviews
9.0/10
Great
Posted on Jul 1, 2026
The hotel offers spacious rooms and is in a great location. It's within walking distance of tram and bus stops, and the metro is also easily accessible. The hotel also provides an extensive breakfast buffet that is definitely worth trying.
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Response from Property: Thank you for your kind review and for sharing your experience. We are delighted to hear that you enjoyed our spacious rooms, convenient location with easy access to public transportation, and our breakfast buffet. We truly appreciate your recommendation and look forward to welcoming you again on your next visit.
Guest User
Double Room
Stay Date May 2026
Solo traveler
6 Reviews
9.7/10
Amazing
Posted on Jun 28, 2026
I was a bit worried because some reviews mentioned there was no air conditioning, but actually, the AC cooling worked incredibly well. There was indeed a fridge and an electric kettle too. The front desk even gave me some complimentary snacks.
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Response from Property: Thank you very much for your wonderful review. We are delighted to hear that your stay exceeded your expectations and that the air conditioning, as well as the in-room amenities, met your needs. It is also great to know that our team’s small gesture with the complimentary snacks was appreciated. We truly value your kind feedback and look forward to welcoming you back for another enjoyable stay.
Guest User
Double Room
Stay Date May 2026
Solo traveler
1 Reviews
9.0/10
Great
Posted on Jul 2, 2026
It was located close to the city center. There was hardly any noise to disturb us. It was a problem-free and clean stay.
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Response from Property: Thank you for your wonderful review and your excellent rating. We are very pleased to know that you had a very good stay and appreciated our amenities and service. We hope to have the pleasure of welcoming you back again soon.
Guest User
Double Room
Stay Date May 2026
Solo traveler
1 Reviews
10/10
Outstanding
Posted on Jun 27, 2026
The service was excellent! The hotel is conveniently located and the room was very clean and tidy. Plus, having air conditioning made our stay comfortable during the hot summer. ☺️
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Response from Property: Thank you very much for your wonderful review. We are delighted to hear that you enjoyed our service, appreciated our convenient location, and found your room clean and comfortable. We are especially pleased that the air conditioning helped make your stay enjoyable during the summer. We look forward to welcoming you again in the future.
Guest User
Double Room
Stay Date May 2026
Family
1 Reviews
6.5/10
Posted on Jun 22, 2026
Plus: I liked the location. The hotel is quietly situated. The front desk staff was very nice. Minus: The carpet in the room and hallway was dirty and full of stains. The bathroom wasn't entirely clean. The bottom part of the wardrobe mirror was broken off. The hotel is quite run-down. A cleaning lady stole my jewelry, which I unfortunately left behind in the hotel room.
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Response from Property: Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Es freut uns, dass Ihnen die ruhige Lage unseres Hotels sowie die Freundlichkeit unseres Rezeptionspersonals gefallen haben.Gleichzeitig bedauern wir sehr, dass Sie mit der Sauberkeit Ihres Zimmers und der öffentlichen Bereiche nicht zufrieden waren und Mängel im Badezimmer sowie am Garderobenspiegel festgestellt haben. Ebenso nehmen wir Ihren Hinweis bezüglich des im Zimmer vergessenen Schmucks sehr ernst. Für die entstandenen Unannehmlichkeiten möchten wir uns aufrichtig entschuldigen.Ihr Feedback ist für uns sehr wertvoll und wir danken Ihnen, dass Sie uns auf diese Punkte aufmerksam gemacht haben.
Guest User
Double Room
Stay Date May 2026
Solo traveler
3 Reviews
6.0/10
Posted on Jun 13, 2026
The hotel is far from new, but it's clean and doesn't smell. You can walk to the city center in 15 minutes. There was no air conditioning, so we had to open the window, which made it noisy from the street.
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Response from Property: Thank you for sharing your feedback. We are pleased to hear that you found the hotel clean and appreciated the convenient walking distance to the city center. At the same time, we are sorry that the lack of air conditioning affected your comfort and that opening the window resulted in noise from the street. We appreciate your comments and hope to have the opportunity to welcome you again in the future.
Guest User
Superior Double Room
Stay Date Jun 2026
Traveling with friends
5 Reviews
10/10
Outstanding
Posted on Aug 3, 2026
A good, clean, and cozy hotel. Delicious breakfast. Friendly and helpful staff.
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Response from Property: Thank you so much for your wonderful review!
Guest User
Double Room
Stay Date Mar 2026
Solo traveler
2 Reviews
7.0/10
Posted on Apr 22, 2026
A little bit worn down, but very spacious room and bathroom. View. Somewhat more serious was the air-condition , and difficulties setting right temp. Ended up with opening window for several hours , to lower the temp. Friendly and helpful service employees in reception. Near public transport of several kinds ( bus,tram,u-bahn,and train.) To rent city bike and e-bike , very easy and cost next to nothing. You find them every where. Shops, cafes, restaurants and post office near by.
Response from Property: Thank you for taking the time to share your feedback. We are pleased that you appreciated the spacious room, the view, our convenient location, and the friendly service from our reception team. We also appreciate your comments regarding the air conditioning and room temperature, as well as the general condition of the hotel. Your observations are valuable and help us continue improving the guest experience. We hope to welcome you again in the future.
Anonymous User
Double Room
Stay Date Mar 2026
Business traveler
11 Reviews
9.5/10
Amazing
Posted on Jun 30, 2026
The rooms were freshly renovated, and the staff was incredibly friendly. The hotel is located on a very quiet side street and is conveniently situated for public transport (bus and tram). You can reach St. Stephen's Cathedral in the city center in just 10 minutes. The value for money was excellent. Would happily stay again anytime.
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Response from Property: Vielen Dank für Ihre hervorragende Bewertung und Ihr positives Feedback. Es freut uns sehr, dass Ihnen das frisch renovierte Zimmer, die Freundlichkeit unseres Teams sowie die ruhige und zugleich verkehrsgünstige Lage gefallen haben. Besonders schön ist es zu hören, dass Sie unser Preis-Leistungs-Verhältnis überzeugt hat. Wir freuen uns schon darauf, Sie bald wieder bei uns begrüßen zu dürfen.
Guest User
Double Room
Stay Date Mar 2026
Business traveler
11 Reviews
10/10
Outstanding
Posted on May 10, 2026
The room was in the attic. The hotel felt a bit old but was very clean. I really liked the attic room I booked with a skylight; it was warm and well-laid out. It's one of the few hotel rooms I've genuinely enjoyed staying in. The surrounding area has plenty of amenities, and the hotel's location is very quiet. My only regret was missing breakfast. Still, I'd definitely recommend it!
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Response from Property: Thank you very much for your wonderful review. We are delighted that you enjoyed your attic room and found it comfortable, clean, and peaceful. It is especially rewarding to hear that this was one of the few hotel rooms you truly enjoyed staying in. We also appreciate your kind words about our location and surroundings. We would be very happy to welcome you again for another pleasant stay — hopefully next time with breakfast as well.
Guest User
Single Room
Stay Date May 2026
Solo traveler
4 Reviews
9.0/10
Great
Posted on Jun 13, 2026
Value for money, central location
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Response from Property: Vielen Dank für Ihre positive Bewertung. Es freut uns sehr, dass Sie insbesondere das gute Preis-Leistungs-Verhältnis sowie unsere zentrale Lage geschätzt haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.