Guest User
October 17, 2025
The receptionist was a short, stout, older white man. Before booking, I asked if the top-floor suite was available, and he said yes. After booking, he processed my request for nearly 20 minutes and then informed me that the top-floor suite was unavailable, but he still arranged another room, just as beautiful, for me. However, it turned out to be a tiny, windowless room, completely different from the top-floor suite I had booked. I complained, and he replied that this was the last room we had left, impatiently answering "no room" to any questions I asked.
Only after Ctrip processed my request were I given another suite facing inwards, and they even told me it was an upgrade. I was finally moved to my original room type the next day, but the drain had an unusual, foul odor.
The breakfast selection was limited; only the eggs and yogurt were decent, and the value for money was far inferior to the McDonald's just 10 meters away.
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