Adina Serviced Apartments Vienna

I've stayed at this hotel many times, but this visit wasn't smooth. I arrived at 11:30 PM, and even though there were only two people ahead of me, it took almost an hour to check in. The check-in process was incredibly cumbersome and inefficient. After finally getting to my room, I found there was no electricity. The front desk said the hotel was full, which led to another wait. I finally got a new room and settled in by 1:30 AM. This whole ordeal significantly lowered my opinion of the place. The location and value for money are what I value most about this hotel, but the front desk service and efficiency definitely need improvement. Also, I noticed that the kitchenette used to be well-stocked with cookware and utensils like pots and bowls, but now there are very few. If you want more, you have to pay 25 Euros to rent additional kitchenware.

The location is truly excellent, right inside the Central Station. There are all sorts of supermarkets, restaurants, beauty stores, DM drugstores, and sportswear shops. The Anker bakery being open during the holidays was an absolute lifesaver. The room comes with basic kitchenware, perfect for cooking noodles or heating up microwave meals. The laundry room on the second basement level costs 4.3 euros per wash, and drying is another 2-something euros. You need to download the app beforehand and link your credit card, and you can even reserve a machine in advance.

The room was spacious and the location was excellent, making it incredibly convenient to get around. However, don't expect great service, as it's more of a serviced apartment, and the staff were quite indifferent. On a side note, the trash can was still full when I checked in, which was pretty outrageous.

I booked a family room for 4 people, 2 adults and 2 children. They don't allow an additional child. The location is very close to the main train station, and you can also walk to Belvedere Palace. There's a bus stop near Belvedere Palace that's much more convenient than taking the subway, as it goes directly to all the popular attractions in the Old Town, like the Musikverein, Karlskirche, Hofburg, museums, and City Hall… I only discovered this on the day we left! 😅 I bought a 48-hour transport pass, which felt like a better deal than the City Card, as the latter mainly offers discounts on attractions that you might not even use. With the transport pass, taking the train from the main station to the airport only costs 2.2 euros (half price for children). It takes 16 minutes to get to the airport, and even without the pass, it's not expensive – if I remember correctly, it's 2.9 euros. The hotel offers almost no service; it's mainly self-service. Housekeeping is supposedly every four days. Since we only stayed for 2 nights, it was acceptable, but I imagine it would be a bit uncomfortable for a longer stay.