Augarten Residences

Great stay. Easy accessible and close to the U-Bahn or busstation. Fine neighbourhood and space enough for all.

I liked that the apartment is close to the subway, restaurants and supermarkets. The sofa bed made me sweat and when I requested maid service, the pillowcase wasn’t replaced. Guests, do not request airport transfer from the property. It is at least 10 euros more expensive than booking an Uber (which isn’t hard to get). I had an unfortunate experience with the driver of the transfer service the apartment commissioned for me. The driver only spoke Italian and was very rude and aggressive, combative even! He arrived 6 minutes late, by which time I had booked an Uber as he wasn’t responding to my calls. By the time he arrived, I was on the phone cancelling the Uber and he (the Italian) got upset and berated me, showing his phone to apparently tell me his number is different from the number given to me by the property management. I calmly asked him to just go but no, he wouldn’t stop and kept going at it while driving! To top it all, he dropped me off at the arrivals area and when I told him, he sarcastically yelled, “Cafe! Cafe!” which I presumed meant either of two things: that I get coffee to wake me up or to give him a tip for his coffee! This incident spoiled my otherwise wonderful week in Vienna!