Smartments Business Wien Heiligenstadt
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Rooms and Guests
1 room, 2 adults, 0 children
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Smartments Business Wien Heiligenstadt

Health Protected
Leopold-Ungar-Platz 3, Dobling, Vienna, 1190, Austria
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Located in Vienna (Döbling), SMARTments business WIEN HEILIGENSTADT is within a 10-minute drive of Vienna State Opera and Vienna International Centre. This eco-certified aparthotel is 6 mi (9.6 km) from Schönbrunn Palace and 3.1 mi (5 km) from Prater.Show More
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hotel overview picture
4.1/5Very Good·Cleanliness: 4.1
All 24 Reviews
Amenities
Wi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: Heiligenstadt
(620m)
Metro: Spittelau
(2km)
Airport: Vienna International Airport
(26.4km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Studio
16

Studio

1 Queen bed
Non-smoking
Private Bath
Refrigerator
TV
Microwave Oven
Room Amenities
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Studio Xl
6

Studio Xl

1 Queen bed
Non-smoking
Private Bath
Refrigerator
TV
Microwave Oven
Room Amenities
Check Availability

Guest Reviews(24)

4.1/5
Very Good
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service3.9
Lawrenzo
December 7, 2023
Self check in machine at the door easy enough. Didn't need the hotel app they suggested. I was able to see all the hotel facilities and services on the website before I booked which taught me about the hotel app and the laundry app, but after I've booked I can't find these webpages anymore. The app shows I'm in the check in phase the whole time, I'm not sure if it's because I only printed 1 card key but it lets you print 3. I'm suppose to be able to open room door with the app, but it didn't work, and the card key works but takes some time to detect and unlock the door. Cheap TV from a brand called Telefunken never heard of. Meant to be a smart TV that connects to Internet with YouTube Netflix and all but it doesn't connect. Wifi has a login page so can't connect Chromecast. There's a hand wash by the sink that's also meant to be used as shampoo and body wash. Best thing about this room is the water coming out of the shower is amazingly strong you can use it like a water massage. The kitchen stove is very compact there's 2 spaces but if you use a pot a pan together it doesn't fit right. 2 supermarket across the road, but beware it's closed on Sundays. Okay location next to the train and metro station, takes about 30mins to Vienna centre. Okay place to stay if you can get it for under 100euros. There were spiderwebs at the corner of the windows and a bug crawling on the wardrobe. Room service is once a week I think. There's no safe to lock your valuables. It's not bad but there are better places with better offers if you're paying more than 100euros.
Guest User
January 14, 2024
As soon as we arrived on New Year's Day, the property told us that there was no hot water and that they would give us 30% back on every day for the days that there was no hot water (i.e. for 3 days) and they didn't even refund us, anyway after checking in we go up and there are hairs on the bed, so there's a problem there too, at the end of the day I really don't recommend it, the only good thing is the location near the train and the tram that takes you to the centre
etwa
September 20, 2023
Normally there is no staff at all; you have to do your own laundry, and you have to recharge 20 at a time. The bed was too soft and very uncomfortable. The furniture is all IKEA. After all, the kitchen is pretty good
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Guest User
May 28, 2023
There is a subway station next to the hotel, making it very convenient to enter the city. Windows can be opened for ventilation. It is also very convenient to dry clothes. The disadvantage is that there is no one to clean the trash can and you don't know who to look for when it is full, and there is no front desk staff. The exhaust fan in the bathroom is broken. Fortunately, the windows in the room can be opened for ventilation, so the room does not stink. There is a small dining table for eating. Overall, it is worth recommending to stay. The core reason is that it is convenient to dry clothes, for people who need to change clothes when going out. This environmental factor is very important
Original TextTranslation provided by Google
Anamaria
July 3, 2022
Good location, very close to the subway, good connection to the center. Clean, coffee in the room, wifi very good. Recommended.
Original TextTranslation provided by Google
maki
December 8, 2023
We enjoyed very comfortable stay with minimal equipment.
Richie Jay
June 25, 2023
Checked-in exactly on time and check out prior at 11 AM. Excellent place and I would come back again. Unfortunately, I asked the receptionist for clean up the room. I came back after several hours I was gone. The room still dirty and dirty towels still on the floor. I was not happy at all.
Guest User
May 7, 2023
The plus: The checkin process is very easy and humanless, apart from an issue on the dislike section. The room size is good, the kitchen very well equiped, the trains/subway station a few metters and supermarkets and coffee shops as well and the view was frest (10th floor). The minus: The bed, just had a mattress cover and no sheet, terrible pillows. Terrible TV channels sintonization (around 1000 saved channels and most of the with no image/repeated/only audio), the bathroom with no amenities whatsoever (we had to bring the sink soap from/to the shower). About the checkin, the only problem is the room numbers are repeated on every floor (10 store building with ten 101, 102, 103 and so on floors), I guess some guests got confused and we had someone trying to open our door. Far from the city center, but the station right next to the hotel resolves it.
Jonathan
April 30, 2023
Great place, excellent price and very clean. Very minimal (in a good way) - had some issues with the key card working but always got it to work eventually.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Check in via app

The property will provide check-in details after booking

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 2 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.

Breakfast
Breakfast not provided.

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Health Protected

Clean
  • 4.1/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2021
  • Number of Rooms: 166
Located in Vienna (Döbling), SMARTments business WIEN HEILIGENSTADT is within a 10-minute drive of Vienna State Opera and Vienna International Centre. This eco-certified aparthotel is 6 mi (9.6 km) from Schönbrunn Palace and 3.1 mi (5 km) from Prater.

Featured amenities include express check-in and an elevator.

Make yourself at home in one of the 166 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Complimentary wireless internet access keeps you connected, and 15-inch flat-screen televisions are provided for your entertainment. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided weekly.

Services & Amenities

Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Smartments Business Wien Heiligenstadt?

Prices at Smartments Business Wien Heiligenstadt are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Smartments Business Wien Heiligenstadt?

The closest airport is Vienna International Airport. It is 26.38km from the hotel and approximately a 24minutes journey by taxi.

What are the check-in and check-out times at Smartments Business Wien Heiligenstadt?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Smartments Business Wien Heiligenstadt provide airport transfer services?

No, the Smartments Business Wien Heiligenstadt doesn't provide airport transfer services.

What amenities and services does Smartments Business Wien Heiligenstadt have?

Smartments Business Wien Heiligenstadt has the following amenities and services: Parking not available, Languages Spoken at Front Desk, Guest Laundry.

Does Smartments Business Wien Heiligenstadt have a swimming pool?

No, Smartments Business Wien Heiligenstadt doesn't have a pool.

Does Smartments Business Wien Heiligenstadt have fitness amenities?

No, Smartments Business Wien Heiligenstadt doesn't have fitness amenities.

Does Smartments Business Wien Heiligenstadt provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Smartments Business Wien Heiligenstadt have non-smoking rooms?

Yes, Smartments Business Wien Heiligenstadt has non-smoking rooms. Please view the hotel listing for details.

Does Smartments Business Wien Heiligenstadt provide breakfast?

No, Smartments Business Wien Heiligenstadt doesn't provide breakfast.

About This Property

Nearest AirportVienna International Airport
Distance to Airport26.75KM
Nearest Train StationWien Heiligenstadt Railway Station
Distance to Train Station0.63KM
Nearest Subway StationHeiligenstadt
Distance to Subway Station0.62KM
Average Price FromUSD130
Hotel Star Rating3