Guest User
January 15, 2025
The hotel is located at a great location. It is very close to the central train station and just a 5 minutes walk from Belvedere Castle. The hotel is located on a busy street, but my room was quiet even though it was overlooking the street.
There was some confusion regarding the room I was supposed to stay in, and a manager got involved to help very swiftly. The issue was resolved in a matter of minutes and I was given a different room.
The staff at reception was very helpful and polite. So was the manager.
The room was spacious and clean. Hot water in the shower. Balcony, overlooking the street. Thick blinds. The bed was big and comfortable. The linen was clean. The only note I would make is about the cleanliness of the desk. I had to wipe it with a wet wipe and turned out the desk was quite dusty. The bathroom was, however, very clean and tidy with plenty of towels.
I liked that there was a mini-fridge where I could keep any food I had with me. The rooms also came with a built-in wardrobe and a safe.
The price was very good, especially considering the close proximity to the city centre. I liked that I could collect a map of Vienna from reception.
I would stay there again and I would recommend this hotel to anyone visiting Vienna.