Smartments Properties in Vienna

Overall very pleasant experience. The room was extremely clean and spacious. Basics like hand wash, shower gel were provided. Location was excellent being beside the bus and train station - meaning easy access to Vienna City centre as well as routes to other countries. Only downside was the slight noise from outside of either bins banging and clashing and the odd train passing by, but expected when booking. Even without air con the room remained at a regulated temperature during our stay in March. The only major draw back is the check in check out service, it needs to be made slightly clearer as to how the process works. Upon arrival I was not aware I had to download the Hotelbird app to check in, so on a Saturday and Sunday when no one is available at the desk we had to wait for someone already staying in the hotel to let us in. From there it’s fairly easy you check in on the iPads and collect your room key. Finally, the smartments complex doesn’t allow you to leave your luggage with them, that’s the only draw back to the amenities provided. Now knowing how the check in service works I would definitely stay here again.

Loved it here so much to the point i miss my days here. It’s clean, very fresh and fully furnished. Lots of storage space, great lighting and comfy bed, with a good communal area in the lobby. It’s basically a crossover between a hotel and a living studio. Not to mention it’s close to grocery stores and restaurants, and right next to it is the metro station for the U4 line which can take you to the city centre. I loved it and I’ll book again the next time im in vienna!