The hotel's location is decent, with a Big C supermarket nearby, which is convenient for dining and shopping. However, the breakfast is very mediocre, not living up to its Ctrip 5-diamond rating or its self-proclaimed 4-star Great Wall brand. I'm not sure how hotels outside of China can be rated by domestic Chinese star standards; it clearly seems like a self-awarded brand. There was a power outage in my room in the middle of the night. After dawn at 6 AM, I realized only my room had no power while other areas did. The phone was broken, so I had to walk to the front desk to request a repair. By 8 AM, no one had come to fix it, and the response I received was that the maintenance staff hadn't woken up yet. The room had a strong smell, clearly from long-term smoking. It improved slightly after turning on the air conditioning, but it still felt unpleasant. The hotel's hardware could be on par with a 4-star domestic Chinese hotel, but it's poorly maintained, and the staff's service is subpar, a far cry from the 'Dream South' service slogan. I will definitely not choose this hotel again, nor any other hotel under the 'Dream South' brand.
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