114 Rue Pangkham Road, XiengYeun Village, 0100, Chantabully District Vientiane City, 114 Rue Pangkham, Vientiane, 01000, LaosSee Hotel Details
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1 night
Guest Reviews
8.4/10
Very good
840 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities7.8
Service8.5
Cleanliness8.2
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All reviews(840)
Positive reviews(735)
Reviews with photos/video(270)
Delicious breakfast(132)
Clean pool(114)
Great swimming pool(114)
Located downtown(43)
Too many mosquitoes(30)
Friendly front desk staff(23)
Convenient for shopping(22)
Delicious buffet(15)
Negative reviews(105)
Wushangwali
Deluxe Family Room
Stay Date Jun 2026
Solo traveler
11 Reviews
8.5/10
Very good
Posted on Jul 18, 2026
The room facilities are a bit dated, but the service keeps everything very clean. Every room gets sunshine, and there's a small swimming pool. The breakfast is really good. The surrounding area is very convenient, and business is booming. I saw many foreigners waiting in the lobby to check in every afternoon.
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Response from Property: Thank you for your review and for sharing your experience with us. We are delighted to hear that you found our hotel clean and well maintained despite the facilities being a little older. We're also pleased that you enjoyed the natural light in your room, our small swimming pool, and especially our breakfast. It's wonderful to know that our convenient location made your stay more enjoyable. We truly appreciate your kind words and hope to welcome you back again on your next visit!
Guest User
Deluxe Double Room
Stay Date Jun 2026
Family
5 Reviews
7.5/10
Posted on Jul 18, 2026
Small rooms but with most of what u need for a short stay . Nice clean pool with loungers and some shade
Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience!We are delighted to hear that you found our rooms well-equipped for a short stay and enjoyed our clean swimming pool, comfortable loungers, and shaded areas for relaxing.Your feedback is greatly appreciated, and we are pleased that you had an enjoyable stay with us. We look forward to welcoming you back to Mali Namphu Hotel on your next visit to Vientiane.Warm regards,Mali Namphu Hotel Team
Guest User
Standard Twin Room
Stay Date Jun 2026
Family
7 Reviews
9.5/10
Amazing
Posted on Jul 17, 2026
I really want to highlight the addition of a coffee machine at breakfast! Good brewed coffee and croissants can make any day start on a positive note! Thank you, hotel, for the room upgrade! Once again, we were very satisfied with our stay at the hotel!
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Response from Property: Dear Guest,Thank you so much for your wonderful review and for choosing to stay with us again.We are delighted to hear that you enjoyed the addition of our new coffee machine at breakfast. We're glad the freshly brewed coffee and croissants helped make your mornings even more enjoyable! It is also our pleasure to know that you appreciated the complimentary room upgrade and that it made your stay even more comfortable.Your continued support means a great deal to us, and we are thrilled that you were once again very satisfied with your stay.We look forward to welcoming you back to Mali Namphu Hotel for another memorable visit.Warm regards,Mali Namphu Hotel Team
Cu(II)
Standard Double Room
Stay Date Jun 2026
Solo traveler
65 Reviews
10/10
Outstanding
Posted on Jul 16, 2026
Facilities: It's an older hotel with a unique, artistic design. The Wi-Fi speed was also decent.
Cleanliness: The room was very clean.
Environment: Not far from the Arc de Triomphe, a quick tuk-tuk ride gets you there.
Service: Breakfast was good, with a wide variety of options. They offer laundry service, and while there's usually a charge for multiple items, they did my single item for free, which was a pleasant surprise! As soon as I entered, a staff member offered me a glass of orange juice, which showed great customer service. The front desk lady was very lovely and polite to guests, and she had a real sparkle in her eyes! 😁
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Response from Property: Dear Guest,Thank you so much for your wonderful review! We are delighted to hear that you enjoyed the unique artistic charm of our hotel, found your room clean, and appreciated our convenient location near the Arc de Triomphe.It’s also great to know that you enjoyed our breakfast selection and that our complimentary laundry service for your single item was a pleasant surprise. Your kind words about our team truly mean a lot. We’re especially happy that our welcome orange juice made you feel cared for and that our front desk staff left such a positive impression with their warm smile, politeness, and genuine hospitality. We will be sure to share your lovely compliments with the team—they will be thrilled to know they made your stay memorable.Thank you once again for choosing to stay with us. We look forward to welcoming you back on your next visit to Vientiane!Warm regards,Chua
Guest User
Standard Double Room
Stay Date May 2026
Business traveler
2 Reviews
6.0/10
Posted on Jun 30, 2026
While not a luxury hotel in terms of facilities or service, I really appreciate the genuine warmth of the staff.
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Response from Property: Dear Guest,Thank you for taking the time to share your feedback.We truly appreciate your kind words about our team. We are delighted to know that the genuine warmth and hospitality of our staff made a positive impression during your stay. Providing friendly and caring service is something we take great pride in.We also appreciate your honest comments regarding our facilities and services. Your feedback is valuable and helps us continue improving the overall guest experience.Thank you for choosing to stay with us. We look forward to welcoming you back again in the future.Kind regards,Chua
Guest User
Standard Double Room
Stay Date May 2026
Solo traveler
61 Reviews
10/10
Outstanding
Posted on Jun 24, 2026
My third visit in three months. As always, everyone was kind and courteous. Every time I come, I notice renovations, giving me the impression they're putting a lot of effort into updating their facilities. Even if there were negative reviews in the past, I believe it's highly likely things have improved now. I look forward to seeing everyone again!
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Response from Property: Dear Guest,Thank you so much for your wonderful review and for choosing to stay with us for the third time in just three months. We truly appreciate your continued trust and loyalty.We are delighted to hear that our team has consistently made you feel welcome with their kindness and hospitality. It is especially rewarding to know that you have noticed the ongoing improvements and renovations around the hotel. We are committed to enhancing our facilities and guest experience, and your recognition of our efforts means a great deal to us.Thank you again for your encouragement and support. We look forward to welcoming you back for your fourth visit and many more in the future!Kind regards,Chua
Xhulia4
Standard Double Room
Stay Date May 2026
Couple
2 Reviews
9.5/10
Amazing
Posted on Jun 21, 2026
The location is amazing, as it is very close to the main attractions. The staff was super friendly and helpful and the place was quite clean. Really recommend!
Response from Property: Dear Guest Thank you for your wonderful review!We're delighted to hear that you enjoyed our convenient location near the city's main attractions. It's also great to know that our friendly and helpful staff helped make your stay enjoyable and that you found the property clean and comfortable.Your recommendation means a lot to us. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to Vientiane!kind RegardsChan
Guest User
Standard Double Room
Stay Date May 2026
Solo traveler
5 Reviews
10/10
Outstanding
Posted on Jun 24, 2026
Loved it! The breakfast was delicious, and the staff provided excellent service. It's very close to the night market, within walking distance, and other tourist attractions are also easily accessible on foot.
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Response from Property: Here's a warm and appreciative response you can send:Dear Guest,Thank you so much for your wonderful review!We are delighted to hear that you loved your stay with us. It's great to know that you enjoyed our delicious breakfast, experienced excellent service from our staff, and appreciated our convenient location within walking distance of the night market and many of the city's attractions.Your kind words mean a great deal to our team and motivate us to continue providing the best possible experience for our guests.We truly appreciate your support and look forward to welcoming you back on your next visit!Kind regards,Chua
Guest User
Standard Single Room Non Smoking
Stay Date May 2026
Solo traveler
3 Reviews
7.5/10
Posted on Jun 7, 2026
Staffs are helpful and nice - 5 stars
Facilities - staying on 4th floor without lift is bad. Those 47 steps up can be hazardous with some of the chipped off tiles. I do 20000 steps everyday at home so I'm not complaining about the workout, just some of the facilities.
And 1 big step to bathroom, be careful with that as well.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback and for your kind words about our staff. We are delighted to hear that you found our team helpful and friendly.We also appreciate your comments regarding the facilities. We understand that accessing a room on the 4th floor without an elevator can be challenging, and we apologize for any inconvenience this caused. Your concerns about the chipped tiles on the staircase and the step into the bathroom are noted, and we will review these areas carefully to ensure the safety and comfort of our guests.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide an even better experience in the future.Kind regards,Chan
Guest User
Standard Double Room
Stay Date Apr 2026
Traveling with friends
8 Reviews
10/10
Outstanding
Posted on Jul 7, 2026
The journey was convenient, the traffic wasn't heavy, the people were lovely and the service was good.
Response from Property: Dear Guest,Thank you for your lovely review. We are delighted to hear that you had a pleasant trip and enjoyed our convenient location, the welcoming atmosphere, and the friendly service provided by our team.Your kind words encourage us to continue delivering the best possible experience for all our guests.We truly appreciate your support and look forward to welcoming you back to Mali Namphu Hotel on your next visit to Vientiane.Warm regards,Mali Namphu Hotel Team
Anonymous User
Deluxe Twin Room
Stay Date Apr 2026
Solo traveler
19 Reviews
10/10
Outstanding
Posted on May 17, 2026
⭐⭐⭐⭐⭐ "Wonderful Experience!""A truly 4 night stay excellent stay. What really stands out is the great staff; they are incredibly welcoming, helpful, and always ready to assist with a smile. I couldn't have asked for a better experience and highly recommend this hotel to anyone visiting the area."
Response from Property: Dear Guest Thank you very much for your kind comment. We are truly delighted to know that you found our hotel very clean and nice. Your positive feedback means a lot to our team and encourages us to continue delivering the best experience to our guest. We sincerely hope to have the pleasure of welcoming you back again in the near future best regards.PETER
OpenEyesOnTheWorld
Deluxe Double Room
Stay Date Apr 2026
Solo traveler
53 Reviews
9.0/10
Great
Posted on May 6, 2026
Very well located near many restaurants and centrally located. Good shower. Very accommodating staff let you check in before time if room available. Very good stay.
Response from Property: Dear Guest Thank you very much for your kind comment. We are truly delighted to know that you found our hotel very clean and nice. Your positive feedback means a lot to our team and encourages us to continue delivering the best experience to our guest. We sincerely hope to have the pleasure of welcoming you back again in the near future best regards. PETER
Guest User
Standard Twin Room
Stay Date May 2026
Traveling with friends
1 Reviews
9.5/10
Amazing
Posted on Jun 14, 2026
The front desk staff were lovely, friendly, and provided great recommendations.
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Response from Property: Dear Guest,Thank you very much for your wonderful review and for choosing to stay with us on multiple occasions.We greatly appreciate your trust in Mali Namphu Hotel. It is wonderful to hear that you find our staff lovely, friendly, helpful and our location convenient for your visits.Your loyalty and kind words mean a lot to our entire team and motivate us to continue providing excellent service and a comfortable experience for all our guests.We look forward to welcoming you back again on your next trip to Laos.Warm regards,Tanya (Ms)
Guest User
Standard Double Room
Stay Date Apr 2026
Solo traveler
12 Reviews
8.7/10
Very good
Posted on May 14, 2026
When I booked, the platform stated the room would have a window, but I was assigned a room without one. I spoke to the front desk, and the room they moved me to still didn't have a window.
However, on the third try, they finally moved me to a room with a window. The front desk staff's service attitude was good, and they even recommended some great restaurants.
There were quite a few Western guests at the hotel. For the price and the environment, it's pretty decent, offering great value for money. Although the hotel breakfast had limited options, they did have freshly made fried eggs, which was a plus.
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Response from Property: Dear Guest Thank you very much for your kind comment. We are truly delighted to know that you found our hotel very clean and nice. Your positive feedback means a lot to our team and encourages us to continue delivering the best experience to our guest. We sincerely hope to have the pleasure of welcoming you back again in the near future best regards.PETER
ComradeDaniel
Standard Single Room Non Smoking
Stay Date Mar 2026
Solo traveler
20 Reviews
10/10
Outstanding
Posted on Apr 22, 2026
I really enjoyed my stay here. kind staff and nice rooms.they let me keep my luggage there after checkout until my flight.
Response from Property: Dear GuestThank you very much for your kind comment. We are truly delighted to know that you found our hotel very clean and nice. Your positive feedback means a lot to our team and encourages us to continue delivering the best experience to our guest. We sincerely hope to have the pleasure of welcoming you back again in the near futurebest regardsPETER