Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities7.6
Service8.4
Cleanliness8.4
Filter by:
Sort by:
All reviews(124)
Positive reviews(112)
Reviews with photos/video(42)
Great location(41)
Large rooms(15)
Easy to get around(13)
Great value for money(9)
Convenient location(8)
Many amenities(7)
Friendly front desk staff(7)
Strange smell in room(5)
Negative reviews(12)
Guest User
Deluxe Double Room No Window
Stay Date Feb 2026
Solo traveler
6 Reviews
5.0/10
Posted on Apr 24, 2026
Since this was my first visit to Laos, I wasn't sure what to expect, but this hotel fell far below basic standards. Upon entering the room, I found lines of ants on the desk and even a few on the bed, which was distressing. The linens were in terrible condition—the pillowcase was torn and had been crudely tied together to cover the hole.
The service was even worse. The male receptionist initially gave me a room on the top floor that was unbearably hot because the AC couldn't compete with the building's heat. When I asked for a room on a lower floor, he flatly lied and said they were full. After I insisted he check the AC himself, he suddenly "found" a room downstairs, but he was visibly angry and slammed the key onto the counter. I have stayed in hotels all over the world, but I have never been treated with such disrespect. Do not be fooled by the good reviews like I was.
Response from Property: Sorry to hear, we apologize for the unaceptable experience. We will address the issue and make improvement.
mantids
Deluxe Double Room No Window
Stay Date Jan 2026
Couple
1 Reviews
10/10
Outstanding
Posted on Mar 3, 2026
Very good quality with reasonable price. Here is front of Talat Sao, very near from Parkson also.
Response from Property: Great View. Thanks.
Guest User
Deluxe Double Room No Window
Stay Date Feb 2026
Solo traveler
36 Reviews
8.0/10
Very good
Posted on Mar 28, 2026
Very good location, near 2 big market places and nigh chinese food market
Response from Property: Thank you. Enjoy.
Guest User
Deluxe Double Room No Window
Stay Date Feb 2026
Solo traveler
15 Reviews
10/10
Outstanding
Posted on Mar 13, 2026
Quite good and cheap cheap enjoy vientiane food js great but expensive
Response from Property: Thank you. Glad you like it.
Guest User
Deluxe Twin Room
Stay Date Dec 2025
Traveling with friends
3 Reviews
5.5/10
Posted on Jan 20, 2026
The TV system could not receive Thai television channels e.g. Channel One-31 and Amarin TV. Bed head lamp bulps did not work. Poor wifi signals. The rinsing hose was broken. The night shift front desk staff, two men were not helpful and did not pay attention to guests.
Response from Property: Thank you.
Guest User
Deluxe Double Room No Window
Stay Date Dec 2025
Couple
15 Reviews
6.5/10
Posted on Jan 11, 2026
The hotel has a very good location, a lot of places to eat nearby.
The bathroom had a very unpleasant smell and the aircon was really noisy. The front desk staff was hard to find and the last night we were there, apparently there was a party by the pool, with music and people talking loudly until late; it seemed like a lawless town.
Response from Property: Have a great trip. Thank you for stay.
Anonymous User
Deluxe Double Room No Window
Stay Date Nov 2025
Traveling with friends
9 Reviews
8.5/10
Very good
Posted on Dec 14, 2025
This hotel is located near the Morning Market, Vientiane Bus Station, and Pak Son Department Store, as well as major Vientiane tourist attractions such as Patuxai Arch, Wat Preah Keo, and Wat Sisaket.
The staff were very helpful, and the rooms were of average cleanliness.
During my stay, I encountered problems with the air conditioning not being very cool and noise from the adjacent room.
Response from Property: Sorry for the incident, we will make sure to repair/replace our equipment.
Guest User
Executive Suite
Stay Date Jan 2026
Solo traveler
2 Reviews
9.0/10
Great
Posted on Mar 26, 2026
Large executive room and quite quiet. Bath was enjoyable with water temperatures actually getting quite hot. First I’ve found in a hotel in Laos for a bath.
Area outside window needs cleaning but was an enjoyable experience, breakfast was included but I did not attend.
Response from Property: Thank you for your comment. We will make improvement based on your review.
EakMongkol
Deluxe Twin Room
Stay Date Jun 2025
Traveling with friends
36 Reviews
10/10
Outstanding
Posted on Jul 11, 2025
The location is fantastic, right by the morning market, which also has food available at night. It's very convenient for getting around, and Patuxay is just a short distance away.
Show OriginalGoogle Translated
Response from Property: Thank you for your comment. Have a great trip.
Guest User
Deluxe Double Room No Window
Stay Date Jul 2026
Solo traveler
31 Reviews
10/10
Outstanding
Posted on Aug 9, 2026
Very clean and good kind people staff
Response from Property: Thanks. Have a great trip.
Guest User
Deluxe Twin Room
Stay Date Oct 2025
Couple
24 Reviews
7.5/10
Posted on Nov 11, 2025
Very clean hotel with spacious room. Basic amenities. Located just next to Talat Sao and few minutes walk.dfom central bus station. Rather convenient but night time can be really quiet in the area.
Response from Property: Thank you for your review. Have a great trip.
Takemeeverywhere
Deluxe Double Room No Window
Stay Date Oct 2025
Couple
45 Reviews
10/10
Outstanding
Posted on Jan 24, 2026
Clean hotel, good location in the center of Vientiane, in front of a mall, room big enough with a desk and private bathroom. The women’s from the reception were friendly. Very convenient. Good value for price.
Response from Property: Thank you.
Guest User
Deluxe Twin Room
Stay Date Jun 2026
Traveling with friends
2 Reviews
10/10
Outstanding
Posted on Aug 3, 2026
We are satisfied for your services.
Response from Property: Thank you, have a great trip.
Rproopal246
Deluxe Twin Room
Stay Date Dec 2025
Traveling with friends
2 Reviews
10/10
Outstanding
Posted on Jan 19, 2026
Lovely staff, very helpful and good value for money.
Show OriginalGoogle Translated
Response from Property: Have a great trip
Guest User
Deluxe Double Room No Window
Stay Date Feb 2025
Solo traveler
7 Reviews
8.0/10
Very good
Posted on Mar 25, 2025
Both the head light bulbs were dead and they had not been replaced, so I could not read in bed. This happened regularly. The television set could not receive channel One-31. I could not manage the television set myself. I had to call the front desk staff to tune the television. The first one came up to have a look and could not solve the problem. The second one came up and spent about 15 minutes to fix it.
Response from Property: We are under renovation as it may take a bit of time. For the cable service, we have upgraded to LaoSat. So the channel is different from ThaiSat.