Vientiane Plaza Hotel
Overall, the hotel offers good value for money. The staff were excellent and very helpful. My girlfriend accidentally booked the wrong month (it was her first time booking), but the team handled the situation professionally. There was one short female staff member in particular who was very friendly and supportive we really appreciated her help.
Cleanliness and service were both excellent. The location is also very convenient, with a large shopping mall within walking distance and a popular night street food area about 15 minutes away. You can also use the Koko app (around 20,000 kip) instead of the hotel taxi — it’s very convenient in Laos.
Breakfast had many options, but the food preparation could be improved. It would be great to see more vegetarian choices, such as rice, vegetable soup, or Indian-style vegetable dishes that pair well with rice.
The hotel is still undergoing upgrades, and some areas on the 5th floor were quite dark and felt a bit uncomfortable. Hopefully this will improve once renovations are complete.
Also there is a coffee shop downstairs and as well a club with very good music and a lively mix of people a nice place to socialize and make friends.
Overall: A good hotel with great staff and good value. With some improvements to breakfast quality and ongoing renovations completed, it would be even better.