Sapphire Bay Fiji

The house felt neglected. Outdated electronics. No gauzed door to stop mosquito or bugs. Network is so bad. The wifi didn’t work for one night. The washing machine had so much dirt built up in filter that I had to clean before washing my clothes. The freezer wasn’t freezing - disappointed for paying so much and the place didn’t meet expectations. The owner did try to compensate for network issues with a 50% refund on additional bed that was requested but with the amount we paid per night that was negligible and downright ridiculous. The house keeping staff were nice and tried their best so the 2 stars are just for them trying.

We absolutely loved our stay in the villa. To come back from a busy day to the pool, view and quietness was the icing on the cake. The staff were available whenever needed and the groundsman was very attentive tot he property and cleaning the pool. We can’t wait to come back!

Great property and location to Port Vuda. Ideally needs a dishwasher, sink drainage frequently blocked. A/C wasn’t able to be adjusted. Otherwise property was great.

Huge house and very clean. Beautiful views. Nice pool (cold). Bath was nice. We were a group of 12 including 4 kids and great facilities for us (3 bathrooms, 4 bedrooms, washer/drier). Two things that could be improved: 1. the large living area was very loud and echo-y (particularly with kids) and we struggled to have more than one conversation happening at a time -more soft furnishings may help? 2. curtains did not block out the light well enough (particularly in the front room by the door which has 3 walls of windows) and security guards shine torches around when they do their rounds which are very visible in the room and interrupt sleep - thicker curtains in the bedrooms would be great.

Property was nice and views were great ! All the amenities we needed and staff were friendly , only negatives was the bathrooms had plumbing issues and driveway was rough to the house , but enjoyed our stay 😊

On our first day of checking in we found a lot of maggots on the bathroom towels which we called the owners and they came and cleaned it straight away. That put us off straight away. Rooms have aircon but no aircon in the main living space. Washing machine and dryer provided which was useful. It’s a nice place but the condition of it is not worth the price advertised for which is a shame. The pool however was the best part of the place. Jo was the best he was always there every morning cleaning the pool and around the area. Very friendly staff but the place needs an upgrade so bad. Thank you.

Sapphire Bay Villa 1, very spacious and clean. Villa needs a bit of TLC to bring it back to Luxury price that the owners are requiring. Everything was working fine but a few fixtures and furnishings are old and need replacing. We had a lovely stay and the Manageress Mrs Va and Joe the maintenance man looked after us well. They are what made our stay excellent. We would definitely stay again but hopefully the price reflects the condition of the villa next time.

This place was not what I expected very run down no aircon in the lounge and wifi is very slow they tried to charge more for wifi I wasn’t having it a lot of rust everywhere and definitely not worth more then 450 a day If your paying $1000 a day you would want everything to 10/10 very disappointing to say this. I stayed from 6/4/24 to 14/4/24

Excellent choice for a private getaway Was a wonderful stay for a family reunion. The views were amazing, rooms were very comfortable and hosts were friendly and helpful. Our shuttle driver Ravi was personable and ready for a ride whenever we were in need.