1 Chome-2-2 Kaiun, Wakkanai City, Hokkaido, 097-0023, JapanView Hotel Details
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Surfeel Hotel Wakkanai Guest Reviews
4.6/5
Great
98 Reviews
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Verified reviews
Location4.8
Amenities4.4
Service4.6
Cleanliness4.8
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All reviews(98)
Positive reviews(95)
Reviews with photos/video(37)
Awesome rooms(26)
Awesome stay(22)
Friendly staff(17)
Nice sea view(15)
Clean and tidy(14)
Easy to get around(9)
Near shopping area(5)
Convenient for shopping(5)
Negative reviews(3)
darbz89
Single Room Non-Smoking
Checked in Jan 2025
Solo travelers
29 Reviews
4.7/5
Amazing
Posted on Feb 26, 2025
An excellent stay. You can see the hotel from the station, it’s very easy to get to.
Whilst it does feel slightly old on the inside, the rooms are big enough (with a proper-sized bath too), and the service is as good as you would expect of a Japanese hotel. Also has lovely views from the ocean-side rooms.
Benny_traveler1122
High Floor Twin Room, Non Smoking
Checked in Nov 2024
Travel with friends
29 Reviews
4.5/5
Great
Posted on Dec 18, 2024
This hotel is amazing. Its location is the best. Less than 5mins walk from JR. You can see the Dome from the room. The restaurant is awesome, low price and excellent service! Room space is big.
Guest User
Standard Twin Room Non-Smoking
Checked in Nov 2024
Travel with friends
42 Reviews
5.0/5
Outstanding
Posted on Dec 23, 2024
Front gave me the upgrade. (Royal suite room)
It was perfect of my entire life.
6/7
Nga Kei
Triple Non-Smoking
Checked in Oct 2024
Family
15 Reviews
3.2/5
Posted on Dec 5, 2024
The location of the hotel is cool. Facing the sea. Very nice view. But the staff is not very friendly and helpful. Not pleasant.
Guest User
Single Room Non-Smoking
Checked in Jan 2025
Solo travelers
25 Reviews
5.0/5
Outstanding
Posted on Feb 18, 2025
Excellent hotel. I extended my stay here. Is right by the train station.
Guest User
Triple Non-Smoking
Checked in Nov 2024
Family
11 Reviews
4.0/5
Very Good
Posted on Dec 23, 2024
Nice hotel but they need to add more washing machines and clothes drier.
Dennis-Maximilian
Single Room Non-Smoking
Checked in May 2024
Solo travelers
16 Reviews
4.7/5
Amazing
Posted on Jun 3, 2024
It's a very nice hotel located in the northern part of the city. The view is spectacular and I definitely recommend going to the top floor. Besides, the personnel are friendly and polite.
CHI HO TONY
Standard Twin Room Smoking
Checked in May 2023
Couples
8 Reviews
4.0/5
Very Good
Posted on Jun 29, 2023
We stayed in the hotel for two nights. The hotel is 10 mins walk from the ferry pier with half of the rooms facing the sea and another half with partly seaview. I was arranged with room with seaview but it was a smoking room despite I requested non smoking. There is no swimming pool nor onsen in the hotel. The swimming pool shown on photos is next to hotel and charge 800 yens. The breakfast and dinner were below my expected standard. For instance, only scrambbled eggs are provided in breakfast. Overall, the hotel was below my expectation when 40800yen was charged for one night
DULDILORITH
Standard Triple+Triple Room Bed Width 112 cm with No View-21-27 Square Meter Non Smoking
Checked in Sep 2023
Family
4 Reviews
4.5/5
Great
Posted on Jan 8, 2024
Natural scene hotel with good location and worth for money.
Guest User
Standard Twin Room Non smoking
Checked in Jan 2023
Couples
2 Reviews
5.0/5
Outstanding
Posted on Mar 16, 2023
Lovely location with beautiful views- rooms clean and pleasant to stay. Staff very helpful and friendly. Buffet breakfast is good. Happy we stayed at Surfeel!
KIHUN
Single Room Non-Smoking
Checked in Jan 2025
Business travelers
14 Reviews
4.2/5
Very Good
Posted on Feb 24, 2025
It was a decent hotel, but
it was disappointing that they didn't provide separate towels when they didn't clean.
The breakfast was also average.
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Dongbeifengs
Standard Twin Room Non-Smoking
Checked in Oct 2024
Business travelers
63 Reviews
4.7/5
Amazing
Posted on Dec 2, 2024
The hotel is in a great location, you can see it from JR station, 3 minutes walk. There is a lady who can speak Chinese at the front desk, she speaks slowly and gently. The breakfast is OK, everything you need. It is convenient to travel, the bus to the airport stops at the hotel on time, and to go to other places, you can just walk to JR station.
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Guest User
Triple Non-Smoking
Checked in Oct 2024
Family
9 Reviews
5.0/5
Outstanding
Posted on Nov 27, 2024
The price is right, the location is moderate, near JR, there is a specialty store downstairs, there is a convenience store next to the station, you don't have to worry about starving to death, and the hotel can also book dinner.
It was good all day, except that the WIF was very slow, much slower than my data and other hotels I stayed in. There was nothing to do except text, and I couldn't get out of Xiaohongshu without watching videos.
There were wild deer nearby, and it was really good to go out to the breakwater in the middle of the night to take pictures of the stars.
I like the service, and they folded my clothes that were thrown away.
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Guest User
Single Room Non-Smoking
Checked in Oct 2024
Solo travelers
27 Reviews
5.0/5
Outstanding
Posted on Jan 12, 2025
A high-rise building standing by the sea, you can enjoy the sea view from the window, the scenery is beautiful, and there are deer visiting at night. It is 300 meters away from the JR station and bus station. It is the first choice hotel in Wakkanai.
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JamesMK
Single Room Non-Smoking
Checked in Oct 2024
Solo travelers
26 Reviews
4.7/5
Amazing
Posted on Nov 18, 2024
Access is very convenient as it connects Wakkanai Airport to the hotel entrance!
Also, Wakkanai Station Building, supermarkets, and Secoma are nearby, so shopping is perfect!!
In addition, you can see the Wakkanai breakwater and passenger terminal from the room, so the view is amazing!!! Try to get a room facing the ocean if possible!
However, be careful if you don't like animals, as deer and red foxes roam around in the middle of the night!!!
The facilities are old, but the rooms are large!