Surfeel Hotel Wakkanai

Reviews of Surfeel Hotel Wakkanai

Surfeel Hotel Wakkanai

1 Chome-2-2 Kaiun, Wakkanai City, Hokkaido, 097-0023, JapanSee Hotel Details
Surfeel Hotel Wakkanai
Surfeel Hotel WakkanaiSurfeel Hotel WakkanaiSurfeel Hotel Wakkanai
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Guest Reviews

9.3/10
Great
256 Reviews
Verified reviews
Location9.5
Amenities8.8
Service9.3
Cleanliness9.5
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All reviews(256)
Positive reviews(254)
Reviews with photos/video(91)
Nice sea view(35)
Convenient location(28)
Large rooms(27)
Delicious breakfast(25)
Easy to get around(16)
Convenient parking(9)
Close to train station(7)
Friendly front desk staff(6)
Negative reviews(2)
Guest User
Standard Twin Room Non-Smoking
Stay Date Apr 2026
Couple
30 Reviews
10/10
Outstanding
Posted on May 8, 2026
New hotel with nice view on the bay. Cloe to jr and bus station and ferry. Room is spacious. Pillow is too soft but we could ask for a harder one. 1100 yen is charge for 1 hrs late check out.
Anonymous User
Standard Twin Room Non-Smoking
Stay Date Mar 2026
Couple
43 Reviews
10/10
Outstanding
Posted on Apr 30, 2026
The only luxury hotel in Wakkanai and we had a pleasant stay in there to walk around the beach side. It’s a windy city so bring a jacket with you. Breakfast is delicious and less crowd during off peak season.
Guest User
High Floor Twin Room, Non Smoking
Stay Date Mar 2026
Traveling with friends
6 Reviews
10/10
Outstanding
Posted on Apr 27, 2026
The hotel environment is fantastic, definitely choose a sea-view room, facing the ocean... It's very convenient for getting around, within walking distance to the JR station and Ferry terminal. The service is attentive. For dinner, make sure to order the Hokkaido specialties: Botan shrimp and Soya black wagyu beef – they are absolutely delicious!
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Intoxicatas
Single Room Non-Smoking
Stay Date Feb 2026
Solo traveler
2 Reviews
9.5/10
Amazing
Posted on May 9, 2026
Amazing sea view room where you can watch the sunrise, snowy mountains, and the 'blue hour'!
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Guest User
Standard Twin Room Non-Smoking
Stay Date Nov 2025
Traveling with friends
1 Reviews
6.5/10
Posted on Dec 25, 2025
The breakfast was good, with a seafood rice bowl, but the facilities are outdated. The toilet and bathtub feel like they're from the last century. Also, the soundproofing in the room isn't great; staying in room 804, I heard incredibly loud snoring from next door before bed, which was extremely annoying.
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Guest User
Standard Twin Room Non-Smoking
Stay Date Nov 2025
Traveling with friends
30 Reviews
9.0/10
Great
Posted on Dec 23, 2025
The hotel is very close to the station, just a four-minute walk away. The front desk staff kindly gave us a room on a higher floor. The hygiene was good, very clean, and the room was quite spacious with a great view. Breakfast was a bit average, it was a semi-buffet.
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Guest User
High Floor Twin Room, Non Smoking
Stay Date Nov 2025
Solo traveler
9 Reviews
8.5/10
Very good
Posted on Dec 23, 2025
One of the best hotels in the most northern  part of Japan . Don’t have to worry about each meals.  and the scenery from Harborview room is good.
Guest User
Standard Twin Room Non-Smoking
Stay Date Apr 2026
Family
2 Reviews
10/10
Outstanding
Posted on May 6, 2026
Thank you for the hospitality. We had a great stay at this hotel during the golden week. The cleaning in the room is perfect, and I can see that the cleaning staffs are really putting their effort serving the guest here. Besides, the breakfast in the hotel is amazing. The staff serving in the breakfast are so kind and friendly. There was a Malaysian female staff, she was very helpful and efficient as she delivered the bath towel to us immediately after I called. Thanks again and we will definitely stay here again if we come to Wakkanai in the future.
duminjunshi
Standard Twin Room Non-Smoking
Stay Date Nov 2025
Couple
59 Reviews
10/10
Outstanding
Posted on Dec 30, 2025
Located next to the train station. Staff can speak English.
Guest User
Single Room Non-Smoking
Stay Date Oct 2025
Solo traveler
1 Reviews
10/10
Outstanding
Posted on Nov 16, 2025
Walking distance from Wakkanai Station, Bus Terminal and supermaket and many more
Guest User
Double Room Non-Smoking
Stay Date Aug 2025
Family
4 Reviews
10/10
Outstanding
Posted on Sep 2, 2025
Very good experience with this hotel, their set up and the location is perfect and I can take photo with bambinos at the parking lot 👍🤩
Guest User
Double Room Non-Smoking
Stay Date Jul 2025
Family
15 Reviews
8.0/10
Very good
Posted on Aug 14, 2025
A hotel is located not very far from the ferry and location itself is very quiet, if you would like to travel to other island this is very convenient for you. However Surfeel does not have any convenient shop for you to walk by (if you don’t have a car). The internet is quite slow and sometimes would disconnect itself, other than that it’s a very lovely hotel with great breakfast.
mchiichi
Triple Non-Smoking
Stay Date Jan 2026
Family
12 Reviews
10/10
Outstanding
Posted on Feb 14, 2026
One of the best hotels I’ve stayed at in Japan. The room was very spacious and offered a stunning view of the Breakwater Dome and the sea, which were absolutely beautiful. The staff was very helpful and friendly.
Guest User
Standard Twin Room Non-Smoking
Stay Date Dec 2025
Traveling with friends
9 Reviews
9.5/10
Amazing
Posted on Jan 10, 2026
The hotel is great but only 1 thing about the humidity level in the room. Appreciate if humidifiers to be provided in the room. Breakfast is awesome and view is super. Location is jz outside of JR STATION.
Guest User
Double Room Non-Smoking
Stay Date Nov 2025
Couple
6 Reviews
9.5/10
Amazing
Posted on Jan 9, 2026
Hmmm the central aircon was too warm and it can’t really be adjusted. we’ve tried adjusted it to the lowest temperature but it’s still too warm