Apartments on Upton

Reviews of Apartments on Upton

Apartments on Upton

181 Upton Street, Wanaka, Otago, 9305, New ZealandSee Hotel Details
Apartments on Upton
Apartments on UptonApartments on UptonApartments on Upton
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Guest Reviews

8.8/10
Very good
8 Reviews
Verified reviews
Location8.9
Amenities8.7
Service8.7
Cleanliness8.9
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Positive reviews(5)
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Negative reviews(1)
Guest User
Three-Bedroom Apartment
Stay Date Feb 2026
Family
30 Reviews
9.0/10
Great
Posted on Mar 27, 2026
a comfortable house to live for 2 days
Dekyingminnie
Two-Bedroom Apartment
Stay Date Mar 2024
Traveling with friends
31 Reviews
10/10
Outstanding
Posted on Apr 27, 2024
Everything is fine, but I would like to suggest a little about contacting. You should provide an email address because sometimes calling may not be convenient. Also, the accommodation and the key lock are far apart. It would be better if you also inform us in the messages.
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Zuipaguigui
Three-Bedroom Apartment
Stay Date Jan 2024
Family
15 Reviews
9.5/10
Amazing
Posted on Feb 27, 2024
Ctrip didn't give my email address to the store, so I didn't receive the check-in instructions. After consulting other guests, I found out that the key needed to be collected at another store at the entrance of the town. At that time, it happened to be a rush hour, and the road at the entrance was basically impassable. It ended up being a half-hour walk back and forth. Get the key
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Beishangshijiezitui
One-Bedroom Apartment
Stay Date Mar 2026
Family
3 Reviews
10/10
Outstanding
Posted on Apr 19, 2026
房間乾淨，設施齊全，可以自己做飯洗衣。門口可以停車。所在地點比較安靜，但距離湖邊也不遠。步行到“孤獨的樹”僅十來分鐘。
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Guest User
Stay Date Nov 2023
Other
8.0/10
Very good
Posted on Dec 30, 2023
Very nice, modern, well equipped apartment. It was all very clean, king size bed was extremely comfortable. Ideal for us for a 2 night stay as we were able to do a bit of washing. Decent sized balcony with outdoor setting although wouldn't have used the barbeque. Parking available right outside the front door. Location is pretty good if you don't mind a short walk into town. One of us found the walk a bit too far but had no problem getting a taxi home. Would stay there again.
Guest User
Stay Date Aug 2023
Other
2.0/10
Posted on Sep 28, 2023
Please note this review is purely based on their strict cancellation policy. Apartments on Upton has a strict 30 day cancellation policy with no flexibility. When I unfortunately had to cancel my reservation 3 weeks in advance due to an injury, I was informed that I could potentially receive a portion of a refund if the property is rebooked during my original stay, which is frustrating but understandable. What is not understandable is me checking online and noticing they had a technical issue so that NO reservations could possibly be made for the location leading up to my original reservation dates. I made the property aware of this technical issue and for the first few days they did not believe me, stating 'clearly we are taking reservations' and 'i do not know what you are suggesting.' When I finally sent a second round of screenshots and steps proving that no reservations could be made, and stating that this impacted any chance of me getting a refund while also preventing them from making any profit on new reservations, they only said 'sorry for the inconvenience.' Again, I recognize that it was my own unfortunate circumstances that caused a cancellation 10 days after their refund window closed, but it is incredibly frustrating that their technical issues prevented any sort of refund flexibility. There are many other places in Wanaka that have a better cancellation policy so I would be cautious of booking Apartments on Upton or any of their sister properties (Te Wanaka Lodge, Wanaka Selection Properties).