Warrington North East

No air conditioning.. room extremely hot at night and difficult to sleep

The hotel is quite dated and our room had damaged curtains and rail. The rooms had yale keys (not access card) and there were no usb chargers which you expect these days. However, the hotel was very clean and quiet. The bed was really comfy and a good powerful shower. Overall a great stay for the price.

Room was lovely. Looked like it had recently been upgraded so we were pleasantly surprised from the usual Premier rooms we’d stayed in previously. Was fresh and clean, beds were super comfy. Excellent value for money on the day we stayed. The premier/Swan’s staff were pleasant, helpful and very welcoming. Nice restaurant for breakfast and great varied choice! We were pleasantly surprised it wasn’t full of workmen and appeared to be families and couples. A very good hotel and I would definitely stay again when next in Warrington. Great service and value all round!

The Premier Inn Warrington North East Hotel is the best we’ve been to. The reception staff were friendly and welcoming and the food in the adjoining pub was great. We booked a premier plus room. For the extra £10 it was well worth it. Nice large room with en suite bathroom. It was also in a quiet part of the hotel. The bed was comfy and we had everything we needed.

Great little hotel stayed on Saturday great clean rooms nic on reception was very helpful on Sunday morning regarding breakfast and finding us irons defo will stay again.

I stayed on the weekend commencing the 22nd with my children, very easy check in the lady at the front desk was very polite and the room was spotless i would 100% recommend and looking forward to staying again!

The location was great. The hotel itself was lovely, as were most of the staff we spoke with on reception. Rooms were clean and recently refurbished. Sadly, we visited during a heatwave and rooms were unbearably hot. The windows only open about an inch, and we were told off by staff for leaving the room door open (while we were in the room during the day) to let a little air flow through. The thermostat in the room said it was 28°C all night, and as a family travelling with infants, the awful small fan provided in each room didn't help at all. On our first morning, the water was off, so as you can imagine after a hot night all we wanted was a shower, which was not possible. Due to the water issue, breakfast was also cancelled, so we were left without breakfast and water - which isn't great with grumpy, hungry and hot children. We were then overcharged for the missing breakfast on checkout, so had to spend 2 hours speaking to call centre staff who could not understand the problem. The cooked breakfast at The Swan was nice, however, the continental options were poor. No selection of fruit, no pastries, and no yoghurt. The morning our breakfast was cancelled, we went to another Premier Inn (Warrington A49/M62,J9) instead, and the breakfast selection was far superior.

Limited choice for continental No musli, granola, fresh fruit or filter coffee, only instant coffee available Disappointing

An extremely friendly and comfortable two night stay. This was my fourth visit and as usual, it was very satisfying. The en suite rooms are spacious, spotlessly clean and peacefully well appointed. For hot days, even those without the benefit of air conditioning are kept cool by the thoughtful staff, who keep the curtains closed and at the shadier end of the building, the windows open. Electric cooling fans await you in your room. For lower temperatures, a thermostat heating control is provided. Nothing seems to be too much trouble for Michelle and the other extremely helpful staff. Should you request an iron and board for some last minute pressing, an alarm call or assistance with your room or booking a taxi - it's all most willingly provided. Catering is served by equally friendly and cheerful staff at the adjoining and front facing "Swan" pub and restaurant. This is equally as welcoming and comfortable. The food is fine with some nice choices. I eagerly look forward to a return visit next year. Thank you.