Reviews of Deep Blue Hotel & Hot Springs

Great service and has all the amenities. The hot springs at twilight 10/10.

Good location. Friendly staffs. No complimentary water and parking.

Had a great stay at Deep Blue Hot Springs. The room was spacious and had a balcony. The breakfast was just a really basic spread. Nothing fancy. Better off spending the money elsewhere, like at a cafe in Warrnambool. The hot springs were great! Really recommend it to anyone staying here 👍🏻

Very good hotel with direct access to hot springs. Free parking is also available.

Very Good

Poor Service and Lack of Attention to Guest Requests I made a specific request for a soft mattress at the time of booking due to a lower back injury. Unfortunately, I received no response or acknowledgment. I followed up with another request before my arrival—again, no reply. Upon checking in, I was told by the receptionist, "We don't have such option!" If I had known my request would be ignored, I would have chosen a different accommodation more suited to my needs. Additionally, when I called to ask for some tea bags, the receptionist responded with a blunt "Okay" and immediately hung up. There was no courtesy, no follow-up, and no sense of customer care. This lack of attention and professionalism was disappointing and unacceptable. I hope steps are taken to improve communication with guests and to train staff in basic customer service skills.

It is really very clean. I would recommend it. And it is very cost-effective. The owner is also very friendly.

Hot spring is pretty Good. I feel that as we have booked te hotel we need more discount on the fees. Like free to use bath house

Our stay was disappointing. The bed and pillows were extremely uncomfortable. both my partner and I experienced back pain that lasted for several days after. The breakfast was very average considering the cost of $25 per day, and definitely not worth the price. Additionally, the TV in the room was a “smart TV,” but it was not connected to the internet. We asked reception for assistance to connect it so we could watch Netflix or YouTube, but were told it was “as it is” and that connection was not possible. Upon checking, we found that the network access had been deliberately blocked, which was quite frustrating. Overall, not a pleasant experience, especially given the price point.

The hot springs are awesome, but I always forgot to bring my toothbrush and there was no reminder for that.

The hotel was a last minute booking and the reviews made me stay here rather than another hotel. The hotel is in a good location and a nice area. Clean and spacious rooms and nice quality shampoo and body wash. We would have liked to use the hot springs and assumed they were part of the hotel amenities, but they need to be booked in advance which was disappointing. Generally I would recommend this hotel but make sure to book the hot springs.

This hotel is so convenient and easy to see the sea view. And the all staff are so friendly and welcoming. The Hot Springs is one of the most beautiful and comfortable place.

over all this hotel room is nice, very clean and in good location. but the sad things is car park is a little bit far.

Nice hotel by the sea. 5 min drive to Warrnambool town centre. There are lots of rabbits 🐇 around the hotel.