Warsaw Wawer Hotels

The decoration is quite new, the service attitude is good, the hot water pressure is a bit small

Great hotel, very special! Easy parking!

I had a reservation done on 07.07.2022 for the night of 08.07.2022, but on 30.06.2022 I have received an email from V Hotel informing me that the reservation was canceled, and no other details. After a fast investigation, I came to the conclusion that it was canceled because of a failed attempt of payment on 30.06.2022, due to an insufficient balance on my Revolut account. A couple of hours after getting the email (around 17:00), I called the hotel to understand what was the possibilities of recovering the booking as I added enough funds on my Revolut account. I was told by the receptionist that probably it was possible, however the manager was not in the hotel, he had no idea on how to do it and that I would get a phone call one the manager would be on the hotel. I've waited until the next day, but got no call. I decided to call on the next morning (09:40) and another receptionist told me that the manager would be arriving in 20 minutes, and they would call me when that would happen. I waited 4 hours and had no contact whatsoever. So, I decided to call them again (at 13:30). I was greeted by another receptionist, that simply suggested that I would create another booking. Which I replied that I would like to have the old booking back has now the price would be much higher. Then I was told that no other rooms were available on the hotel, contradicting the previous suggestion. After showing my disappointment for the lack of flexibility and effort to try to solve the issue in good terms, I was told once again that they would call me when the manager would come back. I asked when that would be and I was told that it would be on 05.07 or 06.07 (so I would be waiting for a reply until 2 days before the date of check in - assuming that they would call me). Obviously, I refused that since I would have to start looking for another hotel room right away. In the end of the call, I asked for the name of the person to which I was talking to and in return the receptionist hanged the phone on me (I was never rude or indelicate). Prime example of professionalism! To consider that 08.07 is the day of a concert of Coldplay in Warsaw and the demand for hotel rooms is very high for that day, and the hotel canceled my reservation on the first try to get the payment, in order to get another booking that would give them more money. In result, I lost my reservation and had to book a much more expensive hotel room elsewhere. My main complaints here are: - I only got one email, without any details on why the reservation was canceled; - There was no attempt to contact me over the phone in order to proceed with the payment on a different way; - The attempts of just make wait for their call until I would forget or give up; - The utterly unprofessional atitude of the last receptionist with whom I spoke, that didn't do any effort to solve the issue, gave me contradictory information and hang up the phone in my face. For all of this, I will provide the minimum classifi

Located in Warsaw (Wawer), Hotel Arkadia Royal is within a 15-minute drive of U.S. Embassy and University of Warsaw. This family-friendly hotel is 6.5 mi (10.5 km) from National Stadium and 7.1 mi (11.5 km) from Nowy Swiat Street.Enjoy recreational amenities such as a spa tub and a sauna. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.Enjoy international cuisine at Palace Hotel Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Warsaw? This hotel has 2756 square feet (256 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 41 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include desks and complimentary bottled water, as well as phones with free local calls.

I returned on Sunday (06-06-21) from the ”Sosnowy Club”, where I spent a few successful days of rest in the fairy forest and a careful hotel with a specific name. The biggest pluses ”positive” are: 1. The crew, with a nice, handsome expert in the kitchen and Italian wines, Mr. Marcin! 2. Kitchen (excellent pizza and a flying berry cake) 3. Wine card 4. Adaptation of hotel facilities to a wide range of services 5. Central building architecture 6. Resource microclimate 7. Cool indoor pool Small plus ”negative” : slams-free elevator My opinion, is the result of the landscape shock I experienced after crossing the (a little camouflage) entrance gate leading to the fairy world, Where I looked (unsuccessfully) for the ravens.

The towels are of very poor quality. It is located next to the Central train station. The second floor restaurant is great.

It’s a great hotel matching the price, located in the city center, the stuff is really helpful and nice, rooms are big and have a nice view. Really recommend this hotel for your future trips !

A M A Z I N G hotel !!!! Very clean, very beautiful. The entire staff of the hotel really helped us with everything we needed. One of the tastiest breakfasts I've had (and I travel a lot). I want to point out that the employee named Daniel really helped me and he is a champion! I recommend everyone who comes to Warsaw to stay at this hotel.

The hotel is close to the airport and the price is very reasonable. The only problem is that there is no direct bus or shuttle bus to the airport which means it will take you about 20 min to get to the airport. Others are very satisfactory.

Everything was great, especially the amenities with many restaurants, bars, a spa, a gym... I have however to mention that the trainee receptionist who checked me out was not particularly friendly. She told me I could not use the gym after checking out. This is very surprising in an airport hotel - far from the city - where many people will have to wait for their afternoon or evening flight long after checking out. Thankfully I asked again to another staff in the afternoon, who was more than happy to give me access to the gym. I would therefore recommend that the trainee in question improves her hospitality skills.