Explore Other Travelers Reviews of Warsaw Hotels

Ibis Warszawa Stare Miasto (Old Town)
4.4/5126 Reviews
I stayed here for a few nights on a sightseeing trip and had a lovely stay. The location is convenient for getting around as there are tram and bus stops directly outside the hotel and also a metro station less than ten minutes away (Dworzec Gdanski). You can also walk to the Old town easily. To and from the airport I preferred taking a taxi though as there is no direct line. The breakfast had everything I expected; various breads, cereals and hot dishes such as scrambled egg and sausages and fruit. The staff are polite and welcoming. The rooms are clean, beds comfortable and the only noise I heard was from the odd siren outside during the night (I stayed in a room facing the busy street but was on the 5th floor so that helped). The rooms were very warm though and the air condition seemed to be set to heating only (maybe always at this time of year) so this was a little uncomfortable. The duvet was really thick as well so took a while to get used to. Other than that I think it's a great hotel for the price and location and would highly recommend it. The wifi was also superb, worked throughout the hotel and didn't cut out once.
Ibis Warszawa Reduta
4.6/540 Reviews
Getting hold of this hotel is nothing short of a nightmare. They outright ignore emails, ignore social media and couldn't be bothered to answer their phones either. It's 3 weeks after the review below was posted on Google. I have now found unexplained credit card charges on my account. I sent 3 emails a week ago asking for clarification - and you guessed it, no response. Phoning results in the same issue, no answers. How do you run a hotel where your phones have not been working for almost 2 months - and cannot be bothered to respond to customers in a timely manner? Seems the only way to resolve this is by having to issue a chargeback with my bank. ”Probably the worst service from a hotel I have ever experienced, and being an ”Ibis” brand they should be ashamed of themselves. For more than a week we tried to get into contact with this hotel to no avail. They ignore emails, don't answer their telephones and don't respond to social media. To make matters worse, even the main Ibis call center could not get through despite multiple attempts to contact their own hotel. I eventually did come right by hunting down an alternative telephone number - only for the person who answered to put the phone down on me as they could not speak English. Julia Białobrzewska who supposedly manages the hotel will comment on Facebook, but is quick to block you if you send her a message asking for assistance. Ibis need to be ashamed - good luck if you have an emergency/get lost/need to confirm something with the hotel as you will not be able to get through to anyone leaving you completely stranded....”
Ibis Warszawa Centrum
4.2/575 Reviews
Centrum
What a nice surprise. We stopped here on our way from UK to bordeux, and we found a Very nice and friendly hotel, super cozy atmosphere and friendly staff. Loved the decoration!!! The food was food and tasty with enough portions. I will recommend to family and friends!
Ibis Warszawa Ostrobramska
3.9/533 Reviews
The hotel location isn't great and the building itself isn't inviting, It looks more like a dorm. The reception area is confusing, as dining area, pub counter, billiard table are together next to reception desk. From the entrance you have a feeling this isn't a business hotel, it's more a workers hostel vibe. I'm glad I didn't include breakfast and decided to eat elsewhere. The room was run-down and not very clean. The remote control was so gross, I had to clean it before use it. No kettle or cups/glass included, very bad quality toilet paper. The staff was ok. Wifi worked. And surprisingly is was quiet even though the window was next to the highway. I wouldn’t go back.

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