Find Hangzhou Hotels with Water Park

"The overall experience at Xiangye Ersheng·Dongmingshan B&B was quite disappointing, severely mismatched with its brand positioning and price level, and completely failing to meet the service standards expected of a high-quality resort B&B. The following specific issues were particularly prominent: First, the room cleaning service was extremely perfunctory. After a long day of travel, we wanted to rest well, so we slept in on the second day, only contacting room service around 3 PM. However, the outsourced cleaning staff were extremely dismissive, constantly complaining that they ”finish at 4 PM” and repeatedly showing impatience. When we explicitly requested a change of sheets and duvet covers, they repeatedly asked, ”Can we not change them?” using their closing time as an excuse to shirk responsibility, demonstrating a severe lack of service awareness. Second, the front desk manager's handling of problems was not only inefficient but also childish and ridiculous. In the evening, while watching TV in our room, we were repeatedly disturbed by screen mirroring from the next room. After complaining to the manager, they said, ”We can't do anything about it,” and offered the absurd ”solution” of ”suggesting you stop watching TV.” Ultimately, we had to identify the source of the problem ourselves and contact management to resolve it; the butler service was practically nonexistent. Furthermore, the quality control of room facilities was clearly inadequate. The bathroom door was loosely installed and wobbled precariously. After showering that evening, the entire bathroom floor was completely soaked, likely due to a faulty sealing strip. We had to use four bath towels to absorb the water. We tried to contact the front desk for more towels and to wash up again, but were told that ”the butler has already left work” and could not provide any assistance, leaving guests to fend for themselves. A basic problem-solving mechanism was completely absent. While the natural environment of Xiangye Ersheng·Dongmingshan B&B is acceptable, this stay experience fell far short of the service quality expected at its price point. As a B&B that touts itself as a branded resort, its serious shortcomings in service training, emergency response, and facility maintenance make it difficult to accept its value proposition."

"Traveling during off-peak season, the hotel thoughtfully upgraded us to a lake-view king room for free. The room was quite spacious. **Amenities**: The room's amenities were great. They even provided toiletries for kids and a small toilet seat. We had arranged for a constant-temperature kettle and a crib in advance. **Cleanliness**: It was very clean. **Environment**: Our main activity this time was the indoor heated water park. The water temperature was 30℃, and the kids had a blast. The water quality seemed pretty good; so far, our three-year-olds haven't developed any rashes. **Service**: The service was excellent. All the staff were very friendly, and requests were responded to quickly. Highly recommended!"

"I think this is a great trip. I also approve of the hotel's service. It's really great. I like Hangzhou and the atmosphere of the hotel. The staff are very enthusiastic, especially the service experience given to me by the butler Zhang Wenbin. It's really great. I really like communicating with him. He took care of my emotional value throughout the trip. Because I came alone, I hope to receive this kind of emotional value. It's really great. I will definitely come again next time. It also made me feel the warmth of Hangzhou. Thanks to this trip for letting me meet so many different and interesting people, and it also made me feel that Ctrip is a very good platform"

"Each cabin is unique, and they have a special charm on rainy days, with the sound of raindrops pattering down inside. The facilities are quite complete, and each window offers a different, charming view, showing thoughtful design details. The owner is incredibly nice; in the evening, he prepared roasted marshmallows, a bonfire, and fireworks for us, and even treated us to coffee. I'd love to come back in winter if I have the chance."

"Facilities: excellent Hygiene: excellent Environment: excellent Service: Excellent (The word is poor, it is really very special and beyond expectations) West Lake Longjing Jiuqu Hongmei gift box: very exquisite, is the boss's own tea garden tea, his own tea room fried Minibar: Basically want, and unexpectedly Tea break: very exquisite, not losing star hotel The location is super convenient to Lingyin Temple, walk 8-9 minutes; 100 meters away is the net red restaurant ”Qingchun Park Gate”; On the balcony, you can see the cable car on the top flight peak, and you can hear the bells in the temple in the morning; Breakfast beef noodles with fried vegetables + mushrooms (the boss is from Beijing, the beef is the boss himself, I said how to eat Yufei beef noodles to hurry) Surprise also has vinyl records, every room has, with red wine, a pleasant time ⋯⋯ There is a swimming pool in the yard downstairs, you can take a bubble in summer 😌 Next time I come to live for a few more days, there are too few days a day. There are five rooms in the homestay. I recommend everyone to come to the group building to package the whole building 😎 The boss is a small, famous and low-key Beijinger in the cycling circle (heard a strong Beijing accent when I checked in, and I was old and kind). It is also really a fun and flashy person."

"i have been to the hot springs three times before but I had never stayed at the hotel. This was my first time. I imagine the receptionist felt a little nervous when faced with two foreigners and maybe she felt shy. However, I found her lack of greeting, not a 你好 or 下午好， a little cold. When she did communicate with us, it was in super fast Mandarin to which I requested 请慢慢说 to no avail. She repeated just as fast twice more. I felt frustrated and then resorted to using a translation app. She called over an English-speaking Indonesian staff member. I don’t have the expectation that people will speak English to me, but I do appreciate slowing down in Mandarin and using simpler language. Hand gestures help a lot also. I wish she had told us the WiFi password, and where to access the hot springs. These are two key pieces of information a receptionist should provide when you check into a hot springs hotel. Our room had plastic flip flops to be worn to the hot springs. My pair had two left feet. When I showed the staff member on the second floor, she was helpful and got me a new pair. The hot springs were lovely, as usual. The buffet breakfast was better than the buffet dinner. The layout of the hotel leaves you walking from building to building. At first it’s confusing, but then it becomes okay."

"26年新年第一趟旅行選了大明山，幸運趕上絕美雪景，而東籬十二季民宿更讓這場旅途錦上添花！ 民宿位置真的絕了，離大明山景區超近，自駕幾分鐘就到，周邊1KM左右就有地道農家菜。 房間寬敞明亮，中式雅緻的裝修，衞生打掃得無可挑剔，角落都乾乾淨淨，地暖+中央空調讓冬日賞雪歸來也能暖意融融。 店主的熱情周到。到店就主動分享大明山及周邊的徒步路線。讓我們玩得很開心。"

"Very nice new homestay, new facilities, cozy room, big floor-to-ceiling windows with great views. The location is the best in the village, occupying the corner of the mountain with beautiful scenery. The courtyard is very cozy, with many public areas, chess and cards, and karaoke. The meals are arranged according to the meal, the price is very affordable, the dishes are exquisite and delicious, no need to go out to find a restaurant, make a reservation with the boss in advance before you arrive. The boss lady is kind and kind, and the service is super good. The puppy ”Zhaocai” is lively and cute, and the children like it very much. The public area is still under expansion, barbecue, cute pets, sand pits, and stream tracing. Wait until spring when the flowers bloom."

"The homestay is very large, the entertainment facilities are relatively complete, the door is a stream, the children have a good time, the room facilities are simple, but the rest area on the first floor is well decorated, the owner of the homestay is also very enthusiastic, help prepare barbecue materials, and drink the boss's coffee in the morning, good, worth recommending!"

"The journey was very pleasant and it was convenient to go to Huyuanxi. The homestay itself is already very fun. The room was clean and tidy, and the proprietress and the boss were very nice. The homestay has a swimming pool, KTV, billiards, bottle games, and switch. There are many game cards. It can be seen that the boss usually likes games 🫢 I have a game card that I really want to play 🎮. Without a water gun, the proprietress also prepared water grabbing for us intimately. The slide can go directly to the pool from the second floor, which is very fun. I feel like I can play for a day at the homestay. The homestay also has a small shark, which is very special and can be fed. The surrounding weekend tour is too suitable for 🤗"