Motel 6 Waterloo, IA

Reviews of Motel 6 Waterloo, IA

Motel 6 Waterloo, IA

2343 Logan Ave, Waterloo, Iowa, 50703See Hotel Details
Motel 6 Waterloo, IA
Motel 6 Waterloo, IAMotel 6 Waterloo, IAMotel 6 Waterloo, IA
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1 night

Guest Reviews

4.9/10
43 Reviews
Verified reviews
Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
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All reviews(43)
Negative reviews(5)
Guest User
Stay Date Jun 2024
Other
4.0/10
Posted on Jul 22, 2024
I use to go to this hotel often but when they changed their policy to add a deposit of $100....not only does it tie up your card until they return it.....but afterwards....they didn't return it. So my policy is....if I have to put down a deposit....I'm no longer staying at the hotel!!
Jane D
Stay Date Feb 2024
Business travelers
4.0/10
Posted on Mar 12, 2024
I've always enjoyed staying here. Rooms are clean and staff is friendly. Unfortunately, it's went downhill lately. Shady characters hanging in lobby and outside by front door all day and night. A pair of gym shoes were sitting outside by the door. People sit in their cars blasting loud music. Room smelled like smoke. desk staff has their friends hanging out at all hours. It's seems to be rare to get a room that actually has towels. I don't think they have enough towels for each room. They need to order more.
Response from Property: We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you. Nancy Y. #Team6
Tim M
Stay Date Dec 2023
Couples
4.0/10
Posted on Jan 15, 2024
Read the negative reviews from months ago and further. BELIEVE THEM. None of the issues brought up from past reviews have been dealt with in any way. Motel smelled like ****. Trashy parking lot and grounds. People loitering outside every entrance. Loud party with shouting and doors slamming till around 4AM, never addressed. Exterior doors that are supposed to be locked propped open all night. Run down rooms. They have what looks to be a good pool, but it was closed and we were not permitted to use it. Felt very unsafe and got very little sleep. Didn't shower because we did not want to use the disgusting tub. You get what you pay for, and we did get a night's stay for cheap, but $5-10 more would have been completely worth it. The woman at the desk was friendly, but this was just a bad, bad experience. I truly regretted my decision to stay here.
Response from Property: Hi Tim Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith #Team6
Guest User
Stay Date May 2023
Other
2.0/10
Posted on Jun 13, 2023
This is by far the worst hotel I’ve ever stayed in. Every inch of the hotel smelled like ****. The tv remote was missing batteries. The front counter staff wasn’t even fully dressed when we checked out. The window in our room was broken and no screen when we tried to breathe air without the skunk smell. Got almost no sleep. Blankets were stained and had burn holes. This place is a complete dump. Will NEVER stay here again.
Response from Property: Hi Chad, We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Lilith #Team6
Guest User
Stay Date Jul 2022
Other
2.0/10
Posted on Aug 23, 2022
This place will take advantage of you. I arrived early in the morning and was woken up by construction and someone trying to get in my room. I went to the front desk where the lady there was rude and placed me in a room across the hall. I told her I wanted a refund, she told me to call the manager Andy back on Tuesday. I did, and he told me that he wouldn't give me a refund or there was no apology, or discount for me staying only 3 hours.