Reviews of Waterton Lakes Lodge Resort

Was very disappointed , I booked two rooms and I get room not in the same building . When I ask at the cou ter there no explanation. Bed on bare plywood box with metal each side need more precautions to walk as easily can hurt toes. Hot water tap in wrong direction easily to get burn ,it supposed hot on left but hot on right . Doir to balcony missing glass panel. Reception woman was rude as well.wrong info and explanation. Key to the room 1907 doesn't work properly . Very disgusting and disappointed for what I was planning. Will never refer people due to bad experiences.

We were very disappointed with our stay. The room had a disgusting smell and the carpet was sticky. We booked a room that clearly listed a kitchen as an amenity, but we were downgraded without proper explanation. The pool was under construction, and we were not notified ahead of time. We were celebrating a special occasion, and this experience ruined it. The front desk staff were not very helpful or accommodating. Definitely not recommended, and we won’t be coming back.

Hotel was great everything was great but both beds were sagged in the middle comfortable at first but after all night not so much otherwise no complaints

The location is very convenient. The pool is still under renovation. We really enjoyed our stay. Thanks.

Beautiful area! Will come back, due to weather areas were closed but I made the best of it. The village was absolutely beautiful and perfect!

The room and the air conditioner have a bit of a strange smell.

No words excellent 👍

The hotel's location is very easy to find. The people on the front desks are welcoming and accommodating to everyone checking in. My friends and I went to Waterton for the long weekend and the room we got is nice and homey. I haven't got the chance to take a photo of the room but here are some activities and places we have visited around the area.

Front desk is nice

The hotel is in a good location, the rooms are clean and tidy, the service staff are enthusiastic and professional, and the stay experience is very satisfactory. The breakfast is rich in variety and the surrounding transportation is also very convenient. I will come again next time.

This national park has off-season and peak season. Summer is the peak season. It is best not to come during the off-season. Basically, nothing is open. Only a hot dog shop and an Italian restaurant are open. You will feel hungry and have to eat anything. No matter how bad the food is, you have no choice. The hotel front desk service is very good and will help you introduce some things. The front desk and the accommodation are not together. The accommodation is a four-in-one building with two floors and two households on each floor. The accommodation is not bad. The only bad thing is that the bed is very, very soft, so soft that you will ache all over your body when you wake up.

房間乾淨舒適、房間沒電梯，如有大件行李可以先跟前台說明安排1樓房間。酒店距離Warterton lake湖濱很近, Cameron瀑布走路就可以的到。早上房間外面就可以看到野手動物覓食。

定的平頂房間，但是給的是斜頂。感覺預訂的房型在前台那根本沒用。而且，我們是幾家朋友一起去的，根本沒有貼心的詢問，安排在一棟或者挨着的，太隨意了，導致我們五家人安排在了三棟房子，且都不挨着。但是有個playground還挺好的。幸虧攜程的酒店客服服務還不錯。