I rarely write reviews, but this time I had to because I'm so disappointed. This hotel is supposedly one of the better business hotels in Weihai on Trip.com, but having to rely almost entirely on self-service for check-in is just unacceptable. I paid over 600 for a so-called 'sea view room,' only to find that the sea is at least 5 kilometers away in a straight line from the room. Forget about getting there by taxi or walking; they still call it a sea view room. It's truly speechless. I suggest the hotel management take a look at what other hotels offer as a sea view and then look at their own.
As for the service, there's none to speak of—it's all machines. What, am I staying in a smart hotel? No, the room itself isn't smart at all; only the front desk check-in, entering/exiting the lobby, and luggage storage upon departure are automated. (Note: for luggage storage, you have to scan a QR code yourself. It's free for up to 6 hours, but after that, they charge you. They even charge for the first scan to store luggage, albeit only 1 yuan, but I still don't like it.) A hotel that charges over 600 a night, with no personalized service and facilities that aren't even state-of-the-art—isn't this price a bit high? I suggest Trip.com officially inspect this hotel before considering it a high-end option.
And don't even get me started on breakfast. There's no service whatsoever; it's purely self-service. The egg and noodle machines are all operated by machines, and if a machine breaks, you can't even eat.
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