Phoenix Hotel

The environment is good, the view is good, and the service attitude is good. Rich breakfast. Smart check-in. Easy parking. Compared with the service and environment, the price is appropriate, and it is a comfortable and pleasant stay.

The price/performance ratio is super low. Maybe most of the good reviews come from Beggar's Room... I specially chose a suite with an area of 89 square meters. The room layout is extremely unreasonable... I proposed a non-smoking room. It's more common... The air conditioner is loud and wakes up in the middle of the night. Fortunately, I brought earplugs and barely slept until dawn... When I took a shower, I found that the shower head was half blocked... The bathroom door is made of metal materials and the handle is not in place... There are 4 windows in the room There are four curtains that need to be closed. There is no turndown service for a five-star hotel. The only good thing is that there is a robot delivery service. There is nothing else worthy of the five-star fee... I will never choose to stay again hotel...

The girl at the front desk has poor service and average hygiene. In order to express my dissatisfaction, I have to stay and comment

There are stains on the floor of the hotel bathroom, and it feels like sticking shoes when walking on it. The overall does not meet the five-star hotel standards. The air conditioner is broken, and I asked to send a heater to the room, but the waiter entered the room without authorization.

everything is fine. The only downside is that the slippers are sterilized and reused slippers. It feels a little sticky to wear. Not sure if it is cleaned after every use or if it is only sanitized and not cleaned or cleaned regularly after multiple uses. I would like to ask: Will the executives of your hotel use this type of slippers in other hotels when they are on a business trip? If not, please use the thinking of not doing to others what you don't want to do to others to improve the problem.

This front desk, really, is not smooth at all! ! ! Changing the room has to be very complicated! ! !

The environment is OK, but the service attitude is super poor and super poor 🔔Service:

It's Jinhua, it's really different. The parking lot is large and open. What I want to recommend is the hotel’s buffet, 98 yuan per person is definitely excellent value for money. The hotel staff is also a first-class team, courteous, attentive and first-class service. There is nothing to say about the room, it is a genuine enjoyment.

這是第二次入住文山鳳凰大酒店了，為的是自駕去老山主峯，上次去老山因時間不對，部隊平日不對社會開放，衹有周六週日才對普通人開放，鳳凰大酒店還是一如既往的好，前台服務熱情有禮貌，樓層服務員有求必應，房間乾淨整潔，院裏有地上和地下停車場，早餐品種不少，餐廳環境很好，現磨咖啡好喝。推薦放心入住，好評！