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Dongou Hotel Guest Reviews
4.2/5
261 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service4.3
Cleanliness4.2
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All reviews(261)
Positive reviews(244)
Reviews with photos/video(49)
Delicious breakfast(38)
Amenities were average(27)
Easy to get around(23)
Great value for money(20)
Close to train station(8)
Friendly front desk staff(4)
Convenient for shopping(3)
Perfect for business trips(1)
Negative reviews(17)
Guest User
Triple Room
Checked in Sep 2024
Business travelers
1 Reviews
4.2/5
Very Good
Posted on Sep 8, 2024
Hotel is Good to stay but do not change bed sheets in 5 nights
Response from Property: 非常感謝您的點評,您的鼓勵和提醒讓我們感到高興又有些壓力。我們很高興您能在入住後給予中肯的評價,同時也認真對待您提出的問題。這是對我們工作的一種鞭策,我們會盡快處理問題期待您的再次入住,見證我們的進步!
PC
Standard Twin Room
Checked in Sep 2023
Business travelers
1 Reviews
1.0/5
Posted on Sep 7, 2023
stay away if your a human being, it's not for a normal people to stay there, no matters it's a coffin, made out of wood, air conditioner is not working, old you don't want to take a shower there
Response from Property: Dear VIP, we are very sorry for any inconvenience caused. The check-in experience is great!
Assii ch
Business Twin Room
Checked in Oct 2023
Business travelers
54 Reviews
3.2/5
Posted on Oct 12, 2023
Place is convenient if you move around the railway station, but hotel is very old
Response from Property: 尊敬的貴賓,您好!非常感謝您下榻温州東甌大酒店,如您所説,我們酒店開業至今有20年了,硬件方面有些年份!不過酒店目前正在進行改造升級中,對給您造成的困擾,再次表示歉意!我們更注重服務品質,致力於為賓客打造賓至如歸的入住體驗,熱忱期待您的再次光臨,我們會把更好的人性化服務提供給至尊的您,順祝工作順利,生活愉快!
Holly
Business Queen Room
Checked in Apr 2023
Business travelers
4 Reviews
1.2/5
Posted on May 1, 2023
I would not recommend this hotel for business travellers. We did not feel safe unfortunately and checked out after not long from checking in.
The room was damp and just unclean.
Response from Property: I am very sorry fou the bad experience you had !
Basem
Standard Twin Room
Checked in May 2023
Business travelers
9 Reviews
3.2/5
Posted on May 22, 2023
The hotel location is good, but has very old facilities but deserves the money you pay
Response from Property: 尊敬的貴賓,您好!非常感謝您下榻温州東甌大酒店,我們更注重服務品質,致力於為賓客打造賓至如歸的入住體驗,熱忱期待您的再次光臨,我們會把更好的人性化服務提供給至尊的您,順祝工作順利,生活愉快!
Tamralynn Tronier
Executive Queen Room
Checked in Dec 2021
Couples
3 Reviews
4.7/5
Amazing
Posted on Jan 9, 2022
We came on a very busy night for traffic, New Years Eve. Check in went smoothly. Our room was clean, non-smoking as requested, and a perfect size. The bed was one of the best beds we have ever slept in. The breakfast buffet was a delight, not too much, not too little. All the staff were pleasant and accommodating. We plan to return soon.
Response from Property: Dear distinguished guests, How are you? Thank you for choosing east ou wenzhou hotel as your journey home, you to our affirmation deeply inspired us to make great strides forward, we will continue to come on efforts, the second hotel in the local hotel by people like, have food myth says, here, wish you a pleasant journey, have a good nice time in wenzhou, East Ou all the staff also look forward to meeting with you again, to provide you with better service, wish a happy life! All is well!
Dingridexiaotaiyang
Standard Twin Room
Checked in May 2024
Travel with friends
23 Reviews
4.0/5
Very Good
Posted on May 10, 2024
There are few sockets in the room. The hotel is not soundproofed. The breakfast is okay and it is close to the train station.
Original TextTranslated by Google
Response from Property: Thank you very much for your review. Your encouragement and reminder make us feel happy and a little stressed. We are very happy that you can give us a fair review after your stay, and we also take your questions seriously. This is a spur to our work. We will deal with the problem as soon as possible and look forward to your stay again to witness our progress!
Guest User
Standard Twin Room
Checked in Apr 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Apr 21, 2024
On the day of check-in, there were many newlyweds getting married in the hotel. The first impression was that the hotel was great and the service staff were very enthusiastic. When I checked in, I asked about fun and delicious places in the surrounding area. A staff member named Meng Mei at the front desk responded patiently. Various problems, this point must be greatly praised👍👍👍The room is clean and tidy, it is worth choosing again
Original TextTranslated by Google
Response from Property: Thank you very much for your review. Your encouragement and reminder make us feel happy and a little stressed. We are very happy that you can give us a fair review after your stay, and we also take your questions seriously. This is a spur to our work. We will deal with the problem as soon as possible and look forward to your stay again to witness our progress!
Guest User
Business Twin Room
Checked in Apr 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Apr 4, 2024
I stayed at a hotel on a business trip. The location is next to the train station and it is convenient to go anywhere. The attitude of the waiters is also very good. Although the room facilities are relatively old, the bed is very comfortable. I will still choose this hotel next time I go on a business trip!
Original TextTranslated by Google
Response from Property: Thank you for your serious evaluation, we believe that only with hard work can we do a good job. We will continue to pursue excellent service and share the joy of growth with you. You are welcome to come home often and we will bring you more surprises and touches.
Guest User
Business Queen Room
Checked in Mar 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Mar 29, 2024
I stayed at this hotel on a business trip. The location is very convenient next to the train station and the staff was very friendly. The room facilities are relatively old, but the bed is very comfortable. ! !
Original TextTranslated by Google
Response from Property: Thank you for your serious evaluation, we believe that only with hard work can we do a good job. We will continue to pursue excellent service and share the joy of growth with you. You are welcome to come home often and we will bring you more surprises and touches.
Guest User
Business Twin Room
Checked in Mar 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Apr 12, 2024
The room was very well kept and clean. There was breakfast and buffet on the first floor with a variety of varieties and very good taste. It is more suitable for the tastes of Jiangsu, Zhejiang and Shanghai. There are many kinds of seafood, the service attitude is good, and the check-in at the front desk is very fast. It is recommended
Original TextTranslated by Google
Response from Property: Thank you for your serious evaluation, we believe that only with hard work can we do a good job. We will continue to pursue excellent service and share the joy of growth with you. You are welcome to come home often and we will bring you more surprises and touches.
Guest User
Business Queen Room
Checked in Mar 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Mar 22, 2024
I have stayed here several times. The service attitude is very good. The transportation is very convenient. There is a clothing city at the door. Shopping is very convenient and the price is reasonable. It is worth recommending.
Original TextTranslated by Google
Response from Property: Thank you very much for your review. Your encouragement and reminder make us feel happy and a little stressed. We are very happy that you can give us a fair review after your stay, and we also take your questions seriously. This is a spur to our work. We will deal with the problem as soon as possible and look forward to your stay again to witness our progress!
Guest User
Business Queen Room
Checked in Mar 2024
Business travelers
3 Reviews
4.5/5
Great
Posted on Mar 18, 2024
I have stayed here several times and overall I feel quite satisfied. The rooms are affordable, clean and the service is enthusiastic. There are also biscuits and candies at the front desk on the first floor, so you can eat as much as you want. Two bottles of mineral water in the room are not enough, and the hotel can also send water to you for free. The rooms are affordable and considerate. The hotel's dishes are delicious and suitable for parties and banquets. The price is also cheaper than other hotels. It is worth recommending.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for staying at Wenzhou Dongou Hotel. We pay more attention to service quality and are committed to creating a home away from home experience for our guests. We sincerely look forward to your visit again. We will provide better humanized services to you, best wishes. Good luck at work and happy life!
ocean2001
Standard Twin Room
Checked in Mar 2024
Business travelers
9 Reviews
5.0/5
Outstanding
Posted on Mar 26, 2024
The room is clean and the service is good
Original TextTranslated by Google
Response from Property: Thank you for your serious evaluation, we believe that only with hard work can we do a good job. We will continue to pursue excellent service and share the joy of growth with you. You are welcome to come home often and we will bring you more surprises and touches.
cally0226
Business Queen Room
Checked in Dec 2023
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Dec 8, 2023
The location is very good, very close to S1, there is a shopping mall next to it, and it is very convenient for traveling, eating and drinking. The hotel has been renovated and is very warm. The lady in charge of the guest room is very welcoming. I asked for things several times and they were delivered quickly! The dining experience is also very good, the seafood is fresh and the price is reasonable! ! ! recommend
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!