Aston Kartika Grogol Hotel & Conference Center Reviews

Response from Property: Dear Our Valued Guest, Warm greetings from Aston Kartika Grogol. We appreciate the review you have provided and are delighted to learn about your positive experience with us. We are always happy to welcome you back here. Regards, Management.

Response from Property: Dear Valued Guest, Greetings from ASTON Kartika Grogol Jakarta!Thank you for sparing the time to share your recent experience at ASTON Kartika Grogol Jakarta with our online travel partner CTRIP. The faulty AC with the room temperature not cold was an unfortunate experience which could have been prevented beforehand and we truly sorry that this has affected your overall enjoyment. Please be assured your comments has been shared with the respective departments as part of our continuous improvement plans and we truly appreciate your feedback. We do hope that this isolated incident has not tarnished your overall impressions of our hotel and we hope to have the opportunity to welcome you back to change your opinion for the better.Sincerely, Aulia MasjhoerdinGeneral Manager

Response from Property: Dear guest, Thank you for taking the time to share with us your experience at Aston Katika Grogor Hotel & Convention Center Jakarta. Please note that your feedback is very valuable to us. We will use your feedback to continuously improve our brand to enhance the customer experience. We hope you will give us the opportunity to serve you again in the future. Thank you again for choosing ASTON, if we can help you, please contact us through our official website. Sincerely! manage

Response from Property: Dear Sir/Madam, Warm greetings from ASTON Kartika Grogol. We would like to thank you for the review given, we are pleased to know that you had a pleasant experience during your stay with us. Warm regards, Management

Response from Property: Dear Our Valued Guest, Warm greetings from aston kartika Grogol. We appreciate the review you have provided and are delighted to learn about your positive experience with us. We are always happy to welcome you back here. Regards, Management.

Response from Property: Dear Mr./Mrs., Greetings from ASTON Kartika Grogol Hotel & Conference Center Jakarta! Thank you for your appreciation by giving a good review about your experience with us. We are pleased to know that our service met your expectations. Last but not least, we look forward to welcoming you back to Aston Kartika Grogol in the near future. Regards, Management

Response from Property: Dear Guests, Greeting from ASTON Kartika Grogol Hotel & Conference Center JakartaThank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards, Management

Response from Property: Dear OH KAI HOO, Greetings from ASTON Kartika Grogol Hotel & Convention Center Jakarta ...Thank you for taking the time to share with us your feedback. We value our guests feedback and appreciate their recommendation on ways of improving our service delivery. We are happy to read that you still considering use our Facilities for upcoming trip in Jakarta. and our sincerest apology in this occasion your experience less to your expectation rest assured we will look on it. We look forward to welcome you back to our hotel. Regards, Aulia MasjhoerdinGeneral Manager

Response from Property: Dear guest, Thank you for taking the time to share with us your experience at Aston Katika Grogor Hotel & Convention Center Jakarta. Please note that your feedback is very valuable to us. We will use your feedback to continuously improve our brand to enhance the customer experience. We hope you will give us the opportunity to serve you again in the future. Thank you again for choosing ASTON, if we can help you, please contact us through our official website. Sincerely! manage

Response from Property: Dear Mr./Mrs., Warm greetings from ASTON Kartika Grogol. We would like to express our gratitude for the review provided. We are delighted to learn that you had an enjoyable experience during your stay with us. Warm regards, Management

Response from Property: Dear Guests, Thank you for choosing ASTON and for taking the time to provide feedback about your experience at ASTON Kartika Grogol Jakarta, We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We hope you will give us a chance by stayingwith us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and we look forward to welcoming you back in soonest time. Regards, Management