The Ben, Autograph Collection
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1 room, 2 adults, 0 children
All properties in West Palm Beach
The Ben, Autograph Collection
No. 4 of Instagrammable Hotels in Florida
251 N Narcissus Ave, West Palm Beach, Florida, 33401, United States
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Highlights
Lots to do
Ideal location
Delicious breakfast
Pets welcomeAmenities
Golf course
Outdoor swimming pool
Gym
Public parking
24-hour front desk
Luggage storage
Bar
Restaurant
All amenities
Property Description
Offering prime views of the Palm Harbor Marina and Intracoastal Waterway, The Ben, Autograph Collection hotel channels the spirit of one of West Palm Beach’s great homes and interprets it for a modern traveler. Amenities include a stunning rooftop lounge with an expansive swimming pool and bar. Walk to all of the vibrant entertainment just one block from famous Clematis Street, minutes to West Palm’s “Main Street,” and lifestyle hub Rosemary Square. This luxury boutique hotel ideally located in West Palm Beach is just 1.5 miles to Palm Beach Atlantic University. The Ben is a forum for shared experiences and social interactions that enliven and invigorate, spurring patrons to flourish and grow. Guest rooms and suites offer thoughtful amenities for a relaxing stay like mini-bar, 55" Smart HDTV and complimentary WiFi. Grab a book to read from our carefully curated library, stay fit in our extensive fitness center or enjoy the beautiful rooftop pool. Host your event in over 17,000 sq ft of event space.
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9.0/10
Satisfied Very good
All 100 reviews
Surroundings
Airport: Palm Beach International Airport
(7.3 km)
Airport: Boca Raton Airport
(42.7 km)
Train: West Palm Beach Amtrak Station
(1.4 km)
Train: Mangonia Park Station (Tri Rail)
(7.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
10
Room, 2 Queen Beds, Non Smoking, View
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
10
King Room-Hearing Accessible-Non-Smoking
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Vibration alarm pillow
Check Availability
7
Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Visual alarm device
Wi-Fi in room
Check Availability
7
2 Queen Beds, Mobility Accessible Room, Roll-in Shower, Non-Smoking
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Visual alarm device
Wi-Fi in room
Check Availability
10
King Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
6
2 Queen Beds, Hearing Accessible Room, Non-Smoking
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Visual alarm device
Wi-Fi in room
Check Availability
11
King Room With Tub-Mobility Accessible
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Visual alarm device
Wi-Fi in room
Check Availability
7
Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible)
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Visual alarm device
Wi-Fi in room
Check Availability
16
Junior Suite, 1 King Bed, Non Smoking, View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
10
City View, Guest Room, 1 King, City View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Shampoo
Check Availability
9
King Room Mobility/Hearing Accessible With Tub-Non-Smoking
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Visual alarm device
Wi-Fi in room
Check Availability
9
Room, 1 King Bed, Non Smoking (Interior)
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
13
Room, 1 King Bed, Non Smoking, View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
11
City View, Guest Room, 2 Queen, City View
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Shampoo
Check Availability
11
Room, 2 Queen Beds, Non Smoking (Interior)
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
9.0/10
Great
100 reviews
- Cleanliness9.0
- Amenities9.0
- Location9.0
- Service9.0
Average for similar properties in West Palm Beach

Review summary
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Location: The hotel is centrally situated, offering convenient access to nearby attractions such as the marina and promenade. Its proximity to restaurants and local amenities within walking distance is frequently praised by guests.
M271059****
February 11, 2025
滿意 很好好
Translate
JOSE
July 20, 2025
All was great but I must mentioned the wonderful the bed was along the pillows and sheet set
Elenie
July 7, 2025
First trip with a 3 month old. The customer service was beyond exceptional, the restaurant and rooftop was AMAZING. The room was clean and modern. Loved it. Would come back.
Jelena
June 9, 2025
Great rooms, wonderful interior design of the hotel, amazing location, and the kindest staff. Very satisfied with our stay!
Margarita
May 27, 2025
Room key fob kept not working and had to be changed a couple of times . Also, city view was actually view of a multi level parking lot
Edward
April 13, 2025
Check in was delayed, very noisy and busy at the hotel. Car took 40 minutes to come when we texted the valet. Way over priced for what the hotel is.
Gity
June 27, 2025
Love customer service , my room, view and pool
And restaurants and location.
Christophe
April 27, 2025
Busy, buzzy, good location and comfortable room and bed. Food good in downstairs restaurant.
Services & Amenities
Most popular business facilities
Golf course
Off-site
Outdoor swimming pool
Gym
Public parking
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free
Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Rooftop pool
Pool with view
Heated pool
Parking
Public (not only for guests) is available On-site parking, and Charge, US$57.00 Daily. Reservation not needed.
Public parking
Additional charge
Business services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Front desk services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Languages spoken
English
Food & drink
Halal meals provided
Off-site
Bar
Alcohol-free rooms (on request)
Lobby bar
Room service
Public areas
No smoking in public areas
Garden
ATM
Elevator
Health & wellness
Golf course
Off-site
Gym
Cleaning services
Dry cleaning
Additional charge
Facilities for children
Children's meals available
Accessibility
Assistive listening devices
Braille signs
Pool hoist available
Handrails on stairs
Pool ramp available
Stair-free main entrance
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Self check-in: Contact the property for the access code
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte
Opening hours [Sat - Sun] 07:00-13:00 Open
[Mon - Fri] 07:00-11:00 Open
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel





- Cash
Property Description
- Opened: 2020
- Number of Rooms: 140
Phone:+1-561-6554001
Email:au-westpalmbeach@concordhotels.com
Offering prime views of the Palm Harbor Marina and Intracoastal Waterway, The Ben, Autograph Collection hotel channels the spirit of one of West Palm Beach’s great homes and interprets it for a modern traveler. Amenities include a stunning rooftop lounge with an expansive swimming pool and bar. Walk to all of the vibrant entertainment just one block from famous Clematis Street, minutes to West Palm’s “Main Street,” and lifestyle hub Rosemary Square. This luxury boutique hotel ideally located in West Palm Beach is just 1.5 miles to Palm Beach Atlantic University. The Ben is a forum for shared experiences and social interactions that enliven and invigorate, spurring patrons to flourish and grow. Guest rooms and suites offer thoughtful amenities for a relaxing stay like mini-bar, 55" Smart HDTV and complimentary WiFi. Grab a book to read from our carefully curated library, stay fit in our extensive fitness center or enjoy the beautiful rooftop pool. Host your event in over 17,000 sq ft of event space.
Frequently Asked Questions
What are the check-in and check-out times at The Ben, Autograph Collection?
Check-in time at The Ben, Autograph Collection starts at 16:00, and check-out time is by 11:00.What are the check-in and check-out times at The Ben, Autograph Collection?
Does The Ben, Autograph Collection have a pool?
Yes, The Ben, Autograph Collection has a swimming pool for guests.Does The Ben, Autograph Collection have a pool?
Are pets allowed at The Ben, Autograph Collection?
Yes, pets are welcome at The Ben, Autograph Collection, but we recommend calling ahead to confirm details (e.g., pet size, fees).Are pets allowed at The Ben, Autograph Collection?
How much does it cost to stay at The Ben, Autograph Collection?
Room prices at The Ben, Autograph Collection vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at The Ben, Autograph Collection?
How to get to The Ben, Autograph Collection from the nearest airport?
The nearest airport is Palm Beach International Airport, located about 13 mins from hotel by car (7.3 km) away.How to get to The Ben, Autograph Collection from the nearest airport?
What’s the cancellation policy at The Ben, Autograph Collection?
The cancellation policy at The Ben, Autograph Collection depends on your room type and booking terms.What’s the cancellation policy at The Ben, Autograph Collection?
Does The Ben, Autograph Collection offer airport transfers?
No, The Ben, Autograph Collection does not provide airport transfers for guests.Does The Ben, Autograph Collection offer airport transfers?
About This Property
| Nearest Airport | Palm Beach International Airport |
|---|---|
| Distance to Airport | 7.31KM |
| Nearest Train Station | West Palm Beach Amtrak Station |
| Distance to Train Station | 1.37KM |
| Average Price From | USD917 |
| Hotel Star Rating | 4 |










