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Holiday Inn Express West Sacramento - Capitol Area

Holiday Inn Express West Sacramento - Capitol Area

3.9/587 Reviews
We had a bad experience with the staff at this hotel and requested 4 times to have the manager contact us. They left my 70 year old mother sitting in the lobby crying and frantic after finding a bug in her original room. A tick was crawling on my mother in the middle of the night. She had to hobble downstairs to show the clerk, who then apologized and gave her a new room. She had to go up and repack all her stuff, then move herself up to the new room at 3:30 in the morning. The night clerk then went up at 5:30 in the morning to wake her up and tell her that the room was reserved for that Saturday and she would have to move again. My mom then packed all her stuff again and moved into the lobby to call me, once again packing all her stuff around while hobbling around on a cane. When I talked to the night clerk his excuse was he was trying to deal with the situation and room change before he went home, and not leave it on the incoming staff. Completely a piss poor decision based on the previous few hours. This could have easily been avoided by using some common sense and let the 70- year old women who had been inconvenienced just sleep, then deal with it when she got up. The staff tried to make it better but did a poor job. I requested that the manager call me ASAP after being woke up at 6:00am and finding my mother in that condition in the lobby. The poor decisions of the night staff were completely unacceptable. They did try to make corrections in the morning and Nuresa, the morning clerk, was helpful. The bottom line is that the Manager refused multiple attempts to call me, I left 3 messages at the front desk and called in 4 times. it has now been 4 days and still no response. HIGHLY DO NOT RECOMMEND THIS LOCATION. This problem could have been completely avoided if the manager had just shown some courtesy and made a simple phone call.

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More about Holiday Inn Express, West Sacramento

On Trip.com, it's easy to search for hotels in West Sacramento. Book your hotel on Trip.com for an amazing travel experience. West Sacramento is a quiet city. You'll definitely feel relaxed during your visit. West Sacramento is not a big city. When traveling here, you can choose to stay in hotels around the city center.

West Sacramento does not have civilian airport. You can fly into a nearby city and come here using another method of transportation. It's easy to travel by bus in West Sacramento. There are buses to surrounding cities available every day.

There are not many hotels in West Sacramento. Guests are advised to book in advance. West Sacramento has high quality and low-priced hotels. You can spend one night at a nice hotel for only 91 USD. There are 3 three-star hotels in West Sacramento at an average price of 139 USD per night. There are 6 two-star hotels in West Sacramento at an average price of 81 USD per night. There are many well-known chain hotels in West Sacramento. If the comfort level of your trip is important, there are many choices in West Sacramento, such as hotels under the Ramada brand. Those who favor Ramada can choose a hotel under its name. Echo Lodge is one of the most popular hotels in West Sacramento. If you're still unsure, Trip.com recommends Vince's Motel.

There are quite a few famous attractions in downtown West Sacramento, such as The Barn. If you want to spend a fun vacation with your family, locals recommend visiting Elkhorn Saloon. The most popular attractions for tourists in West Sacramento are Broderick Restaurant & Bar, Design with Fire - Day Classes. Upon departure, you can head to popular commercial areas like I Wannabe Costumes, La Noria Meat Market & Groceries to buy souvenirs or travel accessories.

Average seasonal Temperature

• Spring: 55.18°F during the day, 46.2°F at night

• Summer: 72.3°F during the day, 58.12°F at night

• Autumn: 81.91°F during the day, 65.71°F at night

• Winter: 59.94°F during the day, 49.06°F at night

Average seasonal Rainfall

• Spring: 39.18504 cm

• Summer: 8.122047 cm

• Autumn: 1.3503937 cm

• Winter: 25.287403 cm

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