TownePlace Suites Wichita East

For budget, it is a good choice 😉

Everything was great except no hot showers.

Free breakfast variety is excellent. My only issue is that I would like the hot water in the shower was a little warmer.

Constantly waited for food to be brought out when it was empty. Having only 1 waffle maker made us wait 10+ minutes to get waffles. Room was set up wierd when u try to watch tv had to sit at the end of the beds to see it. Water in the shower took 5 mins to get Luke warm never was hot. Staff was friendly. Four guests listed on stay and one extra pillow. So one kid had to use a cushion for a pillow because they didn’t have any extras.

All areas of the motel we were in were clean. Staff were friendly and helpful. Good breakfast options. While we didn’t use it, I found it interesting that BBQ grills were available for guest to use and that several different cooking tools were available to use if needed.

Rooms were not very clean. There were items under the lip of cabinet meaning floors weren’t cleaned very thoroughly. All the paint looks very old and outdated.

The hotel room was a nice and clean. We stayed on the second floor and we noticed you could hear the upstairs guest walking around his room. It wasn’t unbearable or problematic. This is the reason we gave it 4 out of 5 stars.

I have stayed at this property several times before and had no problems. However, I was very disappointed in my stay this time. In our first room the tv didn’t work so I called the front desk. 2 hours later they finally came and fixed it. My sheets on my bed had several holes in it. Then we went to get the sofa ready for bed there were crumbs all over the sofa (very obviously had not been cleaned). The cushion had some kind of white powder on it. I asked to be moved to a new room. We were moved. The next morning when my family went to take showers there was no hot water!! When I checked out I asked for a refund due to all of these problems and did not get a refund. And was informed they were very aware about the no hot water as they had been having hot water heater problems for several days. I should have been informed of this when I checked in and been offered to have my money returned so I could find a different hotel. Very disappointed in my stay and disappointed they didn’t return my money like they needed to!!