Punthill Williamstown

Punthill Williamstown Reviews

Punthill Williamstown

4/18 Ferguson St, Williamstown, Victoria, 3016, AustraliaView Hotel Details
Punthill Williamstown
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Punthill Williamstown Guest Reviews

4.3/5
Very Good
13 Reviews
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(13)
Positive reviews(12)
Negative reviews(1)
Tim O
Checked in May 2024
Family
5.0/5
Outstanding
Posted on May 27, 2024
I used to live in Melbourne but saw the direction it was heading back in 2015 and left for greener pastures. I never thought I’d be back, even for a visit. Over the last 10 years, Victoria has become an indebted and corrupt police state. But… I was at home filling the coffee machine with new beans on a quiet Sunday afternoon and my wife asked me to come with her to see her sister in Melbourne. I said no but she kept nagging at me so eventually l agreed to come. I wasn’t keen to stay in the cbd and be culturally enriched by vibrants. So we stayed at this nice hotel in Williamstown. I liked both the area and the hotel. It’s bloody fantastic! More importantly, my wife really liked it (happy wife happy life). Sarah and the team were professional and helpful. It has a really chill vibe. Lots of bars nearby. Sarah is a pearl in a sea of stones.
Response from Property: Hi Tim Thank you for your positive review of our accommodation, service and area of Williamstown. We look forward to welcoming you back sometime in the future. Warm regards Punthill Team Williamstown
James F
Checked in May 2024
Couples
5.0/5
Outstanding
Posted on May 27, 2024
Staff are lovely. Stayed here to visit family. Very close to everything. Apartment was spotless. The staff were great and helpful, especially Annabelle. We had a studio but next time will opt for the one bedroom apartment as we stayed for a few days.
Response from Property: Dear James It's great to hear you had such a comfortable stay at Punthill Williamstown, enjoying both our accommodation and service. We look forward to welcoming you again to the hotel. In the meantime, we thank you for sharing your experience in this review. Warm regards Vikki - Superhost
Clare S
Checked in May 2024
Couples
5.0/5
Outstanding
Posted on May 27, 2024
I visited Melbourne with my partner recently for a concert. We stayed here and had such a great time. Williamstown is a really nice area and outside of the craziness of the cbd. We slept in next morning and then went for a nice walk. Had brunch at a cafe right across from the water. Sarah and the team were so friendly and helpful (hope you’re all going well ). We plan to stay here again next time we visit Melbourne. I highly recommend it!
Response from Property: Hi Clare Thank you for your positive review of our accommodation, service and area of Williamstown. We look forward to welcoming you back sometime in the future. Warm regards Punthill Team Williamstown
Matt N
Checked in May 2024
Family
5.0/5
Outstanding
Posted on May 21, 2024
A very cute apartment style accommodation. Rooms were clean and inviting and the staff really looked after us. Special shout out to Vicky and the team. Close to all the shops and very short walk to the marina. Highly recommend if you have the opportunity to stay
Response from Property: Dear Matt It's great to hear you had such a comfortable stay at Punthill Williamstown, enjoying both our accommodation and service. Our Team really appreciates the positive feedback you have provided. We look forward to welcoming you again to the hotel and our wonderful area of Williamstown. In the meantime, we thank you for sharing your experience in this review. Warm regards Punthill Team Williamstown
gemma m
Checked in Feb 2024
Travel with friends
5.0/5
Outstanding
Posted on Feb 1, 2024
The apartment was perfect for us, comfortable, spacious and clean. Location is good and about a 15 minute walk to the train station. Close to supermarket, restaurants and the pub. The reception staff are so friendly too and I recommend Punthill Williamstown, will definitely be back.
Response from Property: Dear Gemma, Thank you very much for taking the time to share your experience of staying with us at Punthill Williamstown. We're so glad to hear that you had an enjoyable stay and that our friendly reception team and convenient location made such a positive impact on your stay. We highly look forward to having the opportunity to welcome you back to Punthill Williamstown in the future and wish you all the best for 2024 and beyond! Warm regards, Liam & The Punthill Team!
Seton L
Checked in Oct 2023
Couples
5.0/5
Outstanding
Posted on Oct 21, 2023
Easy booking, friendly staff. The one bedroom apartment was clean and well stocked with essential items. Awesome views of the city and the bay. Close to the shops and restaurants. Easy access after hours and parking available. Highly recommend.
Response from Property: Dear Seton, Thank you very much for sharing your most recent experience of staying with us, We are delighted to hear that your stay with us was enjoyable and that you consider our apartments to be well stocked and clean. We're also glad to hear that our friendly team were able to make such a positive impact on your stay. We highly look forward to being able to welcome you back to Punthill Williamstown in the near future! Warm regards, Liam Harris Hotel Manager
Guest User
Checked in Jun 2023
Other
4.0/5
Very Good
Posted on Jun 1, 2023
This is a well located and comfortable hotel. I stayed in a one bedroom apartment, which was large and well equipped. The bed was very comfortable. The hotel staff were also friendly and helpful. The hotel is located away from restaurants and pubs, so was very quiet at night. My room had a washer, dryer and drying rack, so it was well set up for longer stays. Some things could be improved. The AC units are very noisy, and I could hear the unit from another apartment in the bedroom. My room had a nice view over the bay, but for some odd reason it was mainly blocked by the grating the hotel has installed around the balcony. The room could have also done with a bit of maintenance: the door handle in the bathroom was wobbly and the blinds were a bit worn out. Overall, I enjoyed my stay at this hotel and would very happily stay here in the future.
Response from Property: Dear Case_11, Thank you very much for taking the time to review your most recent stay with us. We're delighted to hear that you enjoyed the location, facilities and service of the hotel and that you would be happy to return and stay with us again in the future. Thank you for taking the time to provide your feedback regarding the air-conditioning and balconies at the hotel, your feedback is important to us and your feedback will be certainly taken into account as we conduct upgrades within the next year. in regards to the balconies, this is a safety feature which was required at time of building, however we are pleased to advise that there is a lovely view over the bay from our rooftop deck on level 2 for you to enjoy should we be fortunate enough to have you return. We highly look forward to being able to welcome you back to the hotel in the near future. Warm regards, Liam Harris Hotel Manager
Dreamer39334077203
Checked in Apr 2023
Other
4.0/5
Very Good
Posted on Apr 27, 2023
The apartment is in a lovely suburb of Melbourne which has a metro stop about 10 minutes walk away. It takes about a half an hour on the metro to get into the city centre. The apartment is welll located on the main street of Williamstown and the ladies in reception, Kate and Vikki, are very friendly and helpful. The place is very clean throughout. The apartment had a mini kitchen, washer/dryer and a small balcony Downside - We were located just adjacent to the hot tub area so when we opened our balcony door we could hear the noise from this area. It also limited our privacy because we could also be heard by those using the hot tub area. The apartment was more compact than we expected
Response from Property: Dear Elsa, Thank you very much for taking time to provide feedback from your most recent stay at Punthill Williamstown, We're so glad to hear that you enjoyed the location, facilities and that Kate and Vikki made a positive impact on your stay. We think they're both terrific hosts, and we're so glad to hear that you do too! We appreciate your feedback regarding apartment 213, and we've noted on your profile that you would prefer a quieter apartment. many guests enjoy the views from 213's window and it's proximity to our rooftop deck, but we completely understand that this didn't meet your priorities in this instance. We highly look forward to being able to welcome you back to the hotel in the near future and wish you a wonderful 2023 and beyond! Warm regards, Liam Harris Hotel Manager
Guest User
Checked in Apr 2023
Other
5.0/5
Outstanding
Posted on Apr 24, 2023
Great location, clean, comfortable, coffee pods replenished daily, bed made daily and towels freshened daily. Very poor wi-fi which didn't work during our stay. We were given a short term fix but that wasn't substantial. Has a gym which we didn't use but looked good as well as two good bikes you could borrow. Our room didn't have a view but we only used it to sleep in. Would highly recommend and will definitely stay again.
Response from Property: Dear Traveller XYZ, Thank you very much for taking the time to share your experience regarding your recent stay with us. We're very pleased to hear that you enjoyed the cleanliness and convenience of staying at our hotel and it's wonderful to hear that you'd chose to stay with us again if given the chance. We thank you for your constructive feedback regarding the wifi and we are pleased to advise that we will be planning upgrades to the property soon including a wifi upgrade so we can provide better connectivity and comfort to all guests. We highly look forward to being able to welcome you back to the hotel in the near future and wish you a wonderful 2023 and beyond. Warm regards, Liam Harris Hotel Manager
Guest User
Checked in Mar 2023
Other
5.0/5
Outstanding
Posted on Mar 16, 2023
The apartments are modern The bed excellent. It's safe and secure accommodation.Staff professional friendly. You can rest relax in a modern and well presented apartment Out side your front door is restaurants beach
Response from Property: Dear 881gypsyb, Thank you very much for taking the time to provide your feedback from your recent stay. We are delighted to hear that you enjoyed the location, bedding and service of our apartments. We thoroughly enjoy it here and we're glad to hear that you did too. We would be delighted to welcome you back to the hotel next time you're in Williamstown and appreciate you sharing your experience. Warm regards, Liam Harris Hotel Manager - Punthill Williamstown 03 9393 1293
Guest User
Checked in Feb 2023
Other
5.0/5
Outstanding
Posted on Feb 27, 2023
Great place to stay right in the heart of Williamstown. friendly and very helpful staff, especially Vikki and Alannah who are so accommodating to you needs. apartments are beautiful! my cleaner Kaz is amazing! would highly recommend these apartments.
Response from Property: Thank you very much for taking the time to review our hotel and it's lovely to hear that you enjoyed your stay both for the location and service. We are very fortunate to have such a wonderful team and we're so glad to hear you think they're great too! We highly look forward to welcoming you back to Punthill Williamstown. Warm regards, Liam Harris Hotel Manager - Punthill Williamstown
Guest User
Checked in Jan 2023
Other
2.0/5
Posted on Jan 31, 2023
The room, furniture, and blinds were very very worn and tired! Room Dirty looking and had an old unvented smell. Had to open balcony doors to try and air out the room even though it was 10 degrees outside. Old smell did not go away!
Response from Property: Hi Damo, Thank you for taking the time to post your review. Firstly I am dissapointed to hear your feedback regarding your experience at Punthill Williamstown. I am unable to locate a booking under your your Trip Adviser name to check which apartment you stayed in to investigate further regarding the smell. The hotel is currently in the process of doing a soft refurbishment of apartments that require some attention particularly in the areas you have mentioned. We hope to welcome you back again and see a difference in our offering. Best regards, Mitchell
Guest User
Checked in Jan 2023
Couples
5.0/5
Outstanding
Posted on Jan 31, 2023
Have stayed at Punthill before and enjoyed our stay, so when the opportunity came up to stay in Williamstown, we jumped at the chance to book again. Comfortable, quiet, under ground off road parking. Handy to everything. Happy to come back again when we next get the chance.
Response from Property: Hi Casey, Thank you for sharing your review, we are so glad to hear you have enjoyed your stay with us yet again. We look forward to welcoming you back again soon. Best regards & take care, Mitchell