I hate to give a negative review because the people here seem lovely and the location is convenient. Yet, when there is no hot water, I feel people need to be warned. I had read this in a review but I thought maybe just an unfortunate incident but no, it is true. I had to take a cold sponge bath last night and when I asked the desk clerk this morning, she said the pipes were old and you need to run the water about 10 minutes to get it warm. I am running it as I write this review and it is still cold. After spending the afternoon in Cypress Creek, which I highly recommend, I need a hot shower. I am very disappointed. I have stayed in many different type of hotels and never have I stayed in one without hot water. Also, there isn’t any breakfast as some reviews stated. Also, there is not a complimentary champagne bottle but I am thankful for the complimentary can. Please, management, it is time to get new pipes(and a hot water heater), and give your customers what they assume they will have, hot water. Btw…after about 10-15 minutes, the water was hot.