Reviews of The Royal Adelaide Hotel

A lovely stay in a well positioned hotel in Windsor! Very good breakfast with plenty of choice. Only downside was our room was not serviced on our 2nd day!

Central hotel. Location to Windsor so convenient and has parking if you book in advance. Breakfast choice was wonderful. I really enjoyed this. Coffee let it down as I'm not fussed on a caffitier. The double Bed was super comfy. Room was a little hot but that's because we didn't switch on the air con. However we did eat in there restaurant and I really enjoyed my food. Free complimentary drink (of your choice) on arrival. Complimentary bottle of Water in the room. Quality tea and coffee facilities in the room.

Nice hotel breakfast very good full English bed very comfortable staff friendly walk into town center very straightforward just one long road 10 minutes

Super convenient hotel with great staff. Great breakfast too .

Friendly staff , couldn't have been more helpful. Great location

We had two nights at the Hotel for our wedding Anniversary and it was fantastic. The hotel is lovely, nicely decorated, clean and comfortable. The first night we had an evening meal in the restaurant which was delicious and good value. Breakfasts were also great. Many thanks to all the friendly staff that made our stay special. We would definitely recommend it and would be happy to return. 

This was the worst hotel I stayed in during my ten-day trip to the UK, a stark contrast to the hotels I stayed in during the other nine days. The hotel photos were misleading, and the experience was extremely poor. If you're paying over 300 RMB for a room, I suggest you don't even consider it. First, there were very few room options. We had two rooms; one was a room that looked like a guardhouse near the garage, and the other shared a door with another room, with absolutely no soundproofing. Second, there was no elevator, so we had to carry our luggage up the narrow stairs ourselves. Third, the hotel was tiny and right next to the road, making it very noisy. Fourth, the breakfast selection was limited, and you had to pay extra for anything extra. Fifth, the service was terrible. Our family of four went to eat in pairs, and when the two of us arrived after the first two had finished, the staff insisted on putting us in the same tiny seats the first two had been sitting in, without clearing the table. There were plenty of empty seats available, and when we asked them to clear the table or find us an empty seat, the staff were extremely reluctant. Sixth, and most importantly, the hygiene was appalling. It felt like the blankets and pillows hadn't been changed at all; they still had stains and an unpleasant smell from the previous visit. We didn't even dare to take off our clothes to sleep, let alone take a shower. Since I usually have comfortable accommodations and haven't left many reviews, I didn't take any photos or videos. However, after contacting Ctrip, they compensated me with 10,000 points. Overall, this was a very poor accommodation experience, and I hope others won't make the same mistake. If you encounter the same problem, I suggest not checking in immediately and calling Ctrip to change hotels.

Very satisfied, the location is great, the service is great, the staff are very friendly. Plus, the restaurant food is great!