We went for an afternoon tea, the building and setting looked nice. The reception wait was a little long, but not too bad, but for an afternoon tea you don't want to queue along with hotel guests. The room we were taken too was old and nice, but there was no background music. This meant we could only hear the conversation from other tables, and with mild mesophonia, the sound of someone eating and talking is off putting. We were placed in theiddle, surrounded by people in other tables, which I prefer not to do. I'm only just coping at this point. Service was slow! Asked if we wanted our prosecco before or with the sandwiches, we asked for before. It came late. The sandwiches were ok but uninspiring, with my partner not eating meat I also missed out on the ham sandwich, that was poor. The cakes were nice enough. But after my second bite in the sandwich I found a large hair, not ours. I mentioned this to the waitress who apologised and offered me a fresh sandwich. At this point I was so put off I eat nothing else. I left the prosecco untouched. I went for a walk, leaving my partner to eat alone. Staff were conspicuously absent. We found a box and put in the cakes so I could have something later. On the whole this was a really spoilt day. Table placing, no background music and a hair in the food. A wasted gift. So sad.