Radisson RED Wuhan Jianghan Road Pedestrian Street Riverside

This hotel on Jianghan Road Pedestrian Street is super convenient, right next to exits H and J of Metro Line 2. They offer a great buffet breakfast with both Chinese and Western options. The room was spacious and highly automated, even the curtains are automatic! The staff were very warm and helpful, and communication was excellent. I hope they add more family rooms with 1.5-meter double beds, which would be perfect for families with two kids.

I highly recommend this hotel! It's perfectly located right on the bustling Jianghan Road Pedestrian Street. The staff are all super friendly, and the room hygiene is also great. The bathroom and toilet are separate, and they even provide a Dyson hairdryer. All the drinks in the room are complimentary. The hotel breakfast selection is fantastic (Chinese, Western, desserts, coffee, soy milk, juice, local delicacies like hot dry noodles, fruits, etc.). They also have a laundry room and a gym. The hotel feels quite new, and the design concept is very modern and innovative 👍🏻

Due to work, I've stayed in many hotels, from regular business ones like Jinjiang Inn to five-star establishments like Hilton. Even so, the service at Lii芮 still pleasantly surprised me. 1. They proactively called before arrival to provide directions and parking information. 2. Upon seeing guests, the front desk staff would actively approach, invite them to relax in the lounge area, and handle the check-in process. 3. They offered welcome hour treats with local characteristics. 4. The eggs were boiled in water, making them very easy to peel. 5. The toiletries also had some fun little texts. These are all small touches, but they made me feel very warm and welcome. Of course, comfortable bedding, new room amenities, and proximity to Jianghan Road are all standard features. Initially, I didn't plan on leaving a review and didn't even take photos. But the overall hotel experience was genuinely excellent, so I decided to snap a couple of pictures during check-out.

The hotel is located in Ping An Tower, which houses several hotels of different tiers. Multiple elevators serve different hotels, and the signage from the ground floor up is clear and easy to follow, giving it a sophisticated and interesting feel. This particular hotel seems to be a European brand, designed with a European aesthetic. Its name, RED, is a transliteration. The interior design features striking color combinations of rose red, black, and white, which I found very cool and stylish. Overall, the experience was on par with a 4-star-plus establishment. The facilities are new and complete, and the smart room controls are incredibly convenient; you can voice your requests to the TV to control various in-room amenities. Room essentials like slippers, combs, and toilet paper are also of high quality. Soundproofing, cleanliness, and service were excellent. As soon as the elevator doors opened into the lobby, staff were there to greet me and assist with check-in. Breakfast was decent – neither particularly good nor bad for a hotel of this caliber. There were a few local ***** specialties. The hot dishes had limited vegetable options and were only lukewarm. Additionally, there wasn't much variety in sausages and other meat items in the Western section. The only (or two) minor drawbacks were that the sink in my room drained very slowly, but I didn't want to waste time waiting for maintenance. Also, due to the holiday rush, the room wasn't ready until quite late. When I called in the morning, I was told rooms would start becoming available around 11-12 PM, most would be ready by 1 PM, and check-in would be possible by 2 PM. However, I ended up waiting until 2:15 PM. The hotel's official check-out time is 2 PM, so if they can't predict guest check-out times, it would be better to just state that check-in isn't guaranteed until 2 PM at the latest, rather than giving the false impression that it might be possible much earlier.

The hotel is clean and tidy overall, and the room hygiene is impeccable, making for a comfortable and peaceful stay. The breakfast offers a rich variety of choices, with fresh and delicious food. It's excellent value for money, and the overall stay experience was fantastic. I'll definitely choose this hotel again for my next trip!

I usually don't write reviews, but this time I just had to. My whole family arrived at the hotel close to 11 PM. The first thing I always do is check the cleanliness. To my dismay, there were two urine stains and a strand of hair on the toilet seat. I called my husband over, and he wiped them off with some tissue. I was furious, but it was too late, and we had already unpacked all our luggage. Changing rooms would have been a hassle, so I disinfected it myself and laid down a toilet seat cover. I thought about taking a picture, but I could only capture the hair before it was wiped away. There was also an opened white bottle on the counter, I wasn't sure if it belonged to the previous guest, and there was hair on the hairdryer as well. When I took a shower, I noticed black stains on the bath mat. Even after we checked out, I hadn't planned on writing a negative review because despite these issues, we actually enjoyed our stay. However, the hotel called us for feedback. I figured they genuinely wanted to improve, so I honestly relayed the problems, hoping they would get better. But their handling of the situation was astounding. They offered us an 80% discount on our order if we wrote a positive review. Seriously, they completely missed the point! They weren't even acknowledging their own problems. We told them we could only promise not to write a bad review, but a good one was out of the question. They said they'd get back to us with a solution and even added us on WeChat, asking for evidence. So, we sent them the photos we had. Their final offer was a 200 RMB discount or a free night's stay in *****. What a grand promise! The 80% discount for a good review was off the table, probably because we didn't have photographic evidence of the urine stains. It's truly laughable. If we were doing this for money, we wouldn't have stayed in that area in the first place. We were willing to be understanding and not write a bad review, but their attitude in resolving the issue was utterly shocking. So, I have to let other consumers see the true story. As a newly opened hotel, you don't even bother to clean and sanitize the toilet seats. You fail to see the real problem and only care about getting good reviews. With such management, it's clear what will happen. Good reviews aren't demanded, and bad reviews aren't given lightly. Reflect on your actions.

The room was clean, tidy, and comfortable, and the bedding was very cozy. Any issues during my stay were promptly resolved. Downstairs, there's a subway station and plenty of food options. I'll definitely stay here again next time I visit.

As a picky traveler who has stayed in hundreds of hotels, this one truly excels in the details: 1. I called for a robot to deliver water at 2 AM, and it surprisingly brought a mint candy along with it. 2. For breakfast, you can ask for double sour string beans with your hot dry noodles, and the auntie will happily scoop a generous portion for you. 3. The bathroom has two hooks, so there's no fighting over where to hang towels, clothes, or bags. 4. The bedside table has both a USB port and wireless charging, so you don't need to carry a bunch of chargers. 5. The soundproofing is incredibly good; even though there's a pedestrian street downstairs, once you close the door, it's so quiet you can hear your own heartbeat. 6. Upon check-in, I received an electronic travel map highlighting all the hidden gem shops frequented by locals. 7. The location is simply fantastic; the subway station is right outside, making it very convenient to get to all the attractions. I was feeling quite down when I came to ***** this time, but this hotel quietly cured me. I arrived soaking wet from the heavy rain, and the front desk attendant immediately offered hot tea and helped me put my wet umbrella into a bag. Later that night, I suddenly developed a fever. I called the front desk, and within ten minutes, someone delivered heat patches and warm water, leaving a note that said, 'Get some good rest.' The next day, when the cleaning auntie saw the medicine on my table, she quietly adjusted the air conditioning to 26 degrees Celsius and left a bowl of warm millet porridge. The hotel's location is great, the room is clean, and the facilities are comprehensive, but what touched me the most were these acts of kindness hidden in the details. I will definitely stay here again next time I visit *****.

Facilities: Since it's a newly renovated hotel, all the facilities are quite new. The only minor drawback is that the toilet doesn't have a bidet function. Although I don't use it myself, it would be more comprehensive if it were equipped. Hygiene: While getting the tea set, I suddenly noticed tea/coffee stains on the cups. I'm not sure if they weren't cleaned properly or if they weren't replaced at all. I didn't take photos, so I won't dwell on it. Service: On April 25th, the day of my check-out, I was having breakfast in the restaurant and saw a staff member in the open kitchen preparing noodles and wontons for guests without wearing a hat or mask. They were also talking while working. This airborne saliva is truly unhygienic, and restaurant staff, in particular, should be more mindful of this. These are the detailed issues your establishment needs to address. I hope you take them into consideration.