Vienna Hotel (Hankou North Avenue Sijimei Agricultural Trade City Store)

The service attitude at the front desk is very good! If you need anything in the room, you can directly dial 0 to contact the front desk, and the room is clean and tidy, with good lighting. When you enter the door, you can see that the bed is neatly made and very comfortable. The bedding and pillows of Vienna Hotel are very comfortable to sleep on! The bathroom is separated from wet and dry. The shampoo and shower gel are Rejoice and Safeguard, all of which are bottled by famous brands, so you can use them with confidence! A very satisfactory stay experience.

I booked this hotel on a business trip. It is very convenient to eat, drink and have fun. There is a night market street opposite and a big supermarket. The transportation is very convenient. It only takes me 20 minutes to come from the airport. There is also a bus station opposite, and it is also close to the light rail station. It's very convenient. The service from the lady at the front desk is very good. She also introduced me to the surrounding tourist places. The room is clean and quiet, the space is quiet, the environment is very good, and the price is very good

I saw this hotel on the Internet on a business trip. The reviews were good, so I booked this hotel. The transportation is convenient. It takes about 20 minutes to arrive from the airport. It is very convenient to eat, drink and play nearby. There is a big supermarket opposite, and shopping is very convenient. There is also a free laundry room in the hotel, which is very convenient. The service of the lady at the front desk is very considerate. I booked a room without breakfast, and I was given a breakfast coupon, and the room was upgraded for me Yes, there are greetings at the entrance and exit. It feels very caring. There are many varieties of breakfast, as well as Wuhan hot and dry noodles. The lobby decoration is also very good. There are many green plants and traffic guidance. I am not familiar with the surrounding roads. The lady is very kind Tell me the route, the carpet in the room is very clean, the toiletries are branded, the room is clean and comfortable, the bed is also very comfortable, there is a very good Bama tea next door, you can drink tea and chat with friends when you come over, the price is also very high, central air conditioning Very comfortable. My friend came to see me. He came by car. The underground parking lot is very large and the directions are very clear. You can go directly to the lobby. It is worth recommending, very warm service

Ctrip is familiar with reservations, and the benefits of members are not as good as those of non-members

The underground parking lot is clean and bright. The parking space is very wide. The guide signs on the wall are obvious. It is also very easy to find in the hotel lobby. The service at the front desk is warm and thoughtful, and they patiently inform us of any questions we ask. When we check out, we are reminded to collect Good carry-on items, and took the initiative to get us a parking ticket. The room was spotless, the bed was made flat, looked very comfortable and had good lighting. The quality of the disposable toothbrush and comb is very good. The shampoo and shower gel are in large bottles of Rejoice and Safeguard, and the brand is still very guaranteed. The hot water for bathing is very fast, and the heating effect of the central air conditioner in the room is also very good, warm and not dry. In addition, there is a Bama tea shop next door to the hotel. My local friend came to talk to me about things. I stayed in the tea shop for two hours. Very smooth. Overall, a very satisfactory stay experience in all aspects! Recommended!

1: Ignore national laws and regulations! The security regulations in the store can be greater than the national laws, and customers are repeatedly forced to provide their mobile phone numbers, which is a private letter to themselves! And all three said the provisions had to be provided! 2: Ignore Ctrip's order contract! After repeatedly forcing customers to provide mobile phone number privacy and being rejected by the customer in accordance with national laws, they changed their words and said that they would have to pay a deposit if they did not provide mobile phone numbers! Customers book a room through Ctrip, and the booking is to live first and pay later, and live quickly! Why do you ask customers to pay a deposit! 3: There is no logic at all. After the deposit was rejected, I changed my words and said that I needed a mobile phone number because I was worried that the customer had forgotten something so that I could contact the customer conveniently! Then, if you don’t give your mobile phone number, you have to pay a deposit. How can it be convenient for customers to pay a deposit? The bull's head is wrong with the horse's mouth! 4: If you know your mistakes and don't correct them, you will carry them to the end! Ctrip's customer service personnel call the store and say that customers have the right not to provide their mobile phone numbers, and Ctrip will never disclose customer private information to the hotel without the customer's consent! 5: Smelly *** analogy! It is said that the customer's mobile phone number is provided to Ctrip! When you make money, it is filial piety to your mother, and it is also filial piety to customers. Do you give it? ? ? 6: Open your mouth to speak nonsense! Ask the front desk for breakfast coupons! Zhangkou said that the customer ordered without breakfast! What about the substance? I specially exchanged Ctrip points for breakfast! This kind of service, I give negative 100 points!

Poor service attitude!

朋友推薦的酒店，位置很好找，交通便捷，房間乾淨舒適，中央空調暖氣效果很足，洗澡出熱水很快，水量非常足，進出門大廳員工都會熱情問好，離店還會跟我們道別，在大廳休息時，員工還會倒杯養生熱茶，服務非常熱情，離機場也很近，退房還可以免費寄存行李，下次還會選擇這裏，也會推薦給朋友！