Reviews of Vienna International Hotel (Wuhan jiejiekou science and technology store)

Response from Property: Hello, dear guests! I'm very sorry that I didn't provide you with a good check-in experience. The hotel is a business type. It was completely renovated in 2022 and did not satisfy you. I'm deeply sorry. If you have any questions during your stay, you can dial "0" to the front desk. The front desk is available to you 24 hours a day. The hotel is located on the street. In the center of Daokou, it is adjacent to Wuhan University of Technology, and there are two large shopping malls Yintai and Qunguang. The location is relatively prosperous and the transportation is convenient. We sincerely invite you to stay in the hotel next time and review our work. I wish you a happy life and all the best in your work!

Response from Property: "你能給我們一個五星好評嘛，小維心裏苦，小維不説，小維哭倒在牆角！期待您常來，我會努力爭取您的5分 "

Response from Property: Dear guests: Hello! Thank you for your trust in the Vienna Street Science and Technology Store! Thank you for your praise and strong recommendation! Regarding your feedback on breakfast, please inform the leader to follow up and deal with it as soon as possible. Every city will always have reasons to miss. Every season has our unbearable scenery, and every hotel has their sweet and warm memories. I hope the Vienna Street Co., Ltd. will be the warmest and most unique one in your memories! Come back often and have a look. I wish: Good luck!

Response from Property: 尊敬的賓客，非常感謝您對謝謝親的5星好評~小維要把全世界最最美好的祝福送給您和您的家人呀～祝您以及家人工作順利，身體倍兒棒，所有的好運都常伴您左右～嘻嘻 我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Response from Property: Dear, thank you for your support and affirmation. We are honored to have made you feel satisfied during your stay. Warm and friendly hospitality has always been the goal that Vienna advocates and strives for. We will work harder to provide every guest with a comfortable and warm accommodation environment. The hotel is located in the center of Jiedaokou business district. Wuhan Vienna Jiedaokou Polytechnic Branch is waiting for your visit. I wish you a pleasant journey!

Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality. Thousands of words are summed up in one sentence: Thank you for your support of the hotel.

Response from Property: Dear guests, hello! Thank you very much for choosing and staying in our hotel. Regarding your evaluation of us, first of all, I am very sorry for the bad experience you have brought to you. The hotel management attaches great importance to the room problem you reported, and immediately conveyed it to the engineering manager. We will start to investigate and rectify this problem, and ensure that the spot check of all rooms will be completed before March 29. We will also optimize the room inspection and the inspection of this problem, reduce the impact of conventional facilities on the guests, and strengthen the investigation of this section. We will definitely do the room hardware maintenance work in advance to reduce the dissatisfaction of guests due to room facilities. If you have any questions during your stay in our hotel, you can call the front desk, and we will solve it for you 24 hours a day. Your valuable opinions are very important to us. We have always attached great importance to the feedback of each guest and take your opinions seriously. We sincerely invite you to check in again to check our rectification work. The hotel provides laundry and gym services, free parking, and convenient transportation. The hotel is located in the center of Jiedaokou, adjacent to Wuhan University of Technology, and there are two relatively large shopping malls Yintai and Qunguang, which are also convenient for shopping and playing. The warm living environment brings a pleasant experience to every guest. At this special moment, we would like to send you our most sincere blessings, and hope that your next journey will be filled with happiness and joy.

Response from Property: Hello dear guests! We are very sorry for not providing you with a good stay experience. All the products launched by the hotel in cooperation with Ctrip do not include breakfast. The page shows that breakfast includes breakfast redeemed with points, which has caused you trouble. We deeply regret that, Regarding the breakfast issue you raised, we humbly accept your opinion. Regarding the membership issue, the hotel's membership is currently divided into silver card/1 breakfast gold card/platinum card/black card (2 breakfasts). Breakfast is only included when the member stays in person. Relatives Or if your friends are staying with you to enjoy membership discounts, breakfast is not included. You have booked our small and cozy room type. The actual area of ​​the room is 15-18 square meters. The front desk has upgraded you to a room type with a Dream King bed. ! Our main recommendation is the deluxe business room. The room area is 25-28 square meters and the bed is 1.8 meters * 2 meters. It will be more comfortable to live in. I apologize to you again. The hotel has always been adhering to the guest-oriented service and providing every We provide a warm stay environment for guests traveling from north to south. The hotel offers laundry and gym services. We have been committed to providing every customer with the warmth and convenience of home! We look forward to meeting you next time!

Response from Property: Dear guests: Hello! Thank you for your trust and choice of Vienna Street Kou Ligong Branch! From the moment you step into the door of our hotel, you are our family. We hope to take care of you like your family with our own care. Vienna Street Kou Ligong Branch is your warm home away from home in Wuhan! Come home often! Wish you: well!

Response from Property: Thank you for your five-star praise. Your affirmation is the best gift to Vienna Street Office Hotel. We will continue to maintain our advantages and make continuous adjustments and improvements. We will create a better accommodation environment and more considerate hotel services for you. I wish you a smooth work and everything goes well. Vienna Street Office Hotel is looking forward to your next visit.

Response from Property: Dear guests: Hello: I am very happy that so many people have left a deep impression on you. I also hope that this beautiful city and the enthusiastic staff of the Vienna street medical store can leave you with a good memory. Looking forward to your next visit and wishing you all the best.​

Response from Property: Among thousands of people, I am not one step too early or too late. Xiaowei is glad to meet you. Only when you miss someone can you meet someone new. Fate is like that. It is neither too early nor too late, but just right. Because of professionalism, Xiaowei is also growing, hoping to provide customers with more perfect services. You will not only have a sweet sleep, the leisure of tea and books in the afternoon, but also a small surprise and a small touch brought by Xiaowei, a shallow look back at time, and a warm feeling for the soul. Welcome to come home often~

Response from Property: Dear guests, hello! We are very sorry that this stay did not bring you a good stay. Regarding your feedback about the problem of the faucet in the room, the hotel management attaches great importance to it. The duty manager went to the room to check the situation and immediately conveyed it to the engineering manager. We will start to deal with it. The investigation and rectification of these two problems will ensure that spot checks of all rooms are completed before this month. We will also optimize the room rounds and inspections of this problem at the same time to reduce the impact of conventional facilities on guests. We would like to express our gratitude to you again. We deeply apologize for causing you such a bad experience because our work was not in place. If you have any questions during your stay, you can contact the front desk directly. The hotel is located in the Jiekou business district, adjacent to the No. 2/8 subway exit and nearby shopping malls. There are many schools nearby, making it your best choice for traveling. Before the New Year, Xiaowei wishes you a happy New Year in advance, all the best, and a smile!

Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we regret to see that your stay did not meet your expectations. In response to your feedback that the windows could not be closed, the manager on duty immediately conducted a spot check of the room, held an emergency meeting, and provided corresponding training and punishment for the engineering staff's slack. There are not many spare quilts stored in the guest rooms. The weather is relatively cold and customer demand is relatively large, resulting in a shortage of spare quilts. The financial staff also made urgent purchases. I am very sorry. If you have any questions during your stay, you can dial "0" on the room phone. "Go to the front desk. We sincerely invite you to review our work next time you stay at the hotel. I wish you a happy life and smooth work!