Vienna Hotel (Wuchang Jiangtan Xujiapeng Subway Station, Hubei University)

The room is very spacious, with a laundry room and a gym, which is very convenient for your leisure time. There is a warm reminder at the door to inform you that you are about to take the bus.

The room is very comfortable. The Vienna Hotel is an old brand. This check-in went very smoothly. The lady at the front desk even upgraded the room for free before check-in. It is so beautiful. I have had a good rest these days.

The hotel is very new, the check-in experience is very good, the waiters are warm and thoughtful, because the children are young, they take the initiative to help upgrade the room, and it is very close to the subway entrance, which is very convenient. Breakfast is also very rich[666][666]

It was a very bad experience for a stay, and the impression of Wuhan was also discounted. Although the hotel facilities are relatively new, the service and hygiene can only be given a negative review. I arrived in Vienna at 5:00 pm on the first day to check in. I was told that because the room was full and I hadn’t had time to clean it, I had to wait for an hour. Well, let’s wait. After the auntie finished cleaning, I could smell a smell of urine when I walked into the bathroom. The powder smells like stain removal powder. I told you to spray some air freshener on you. Okay, I can tolerate everything. The next day we went out to play and returned to the hotel after 3:00 in the afternoon. When we entered the room, the garbage was full and the room was not cleaned. We came to the front desk to argue with them, and explained that there were too many guests and it was too late to clean. It's not a reason. You have many customers. What does it have to do with customers? Do you want customers to pay for your services? Cleaning ladies and service staff need to keep up! Is this explanation reasonable every day? My husband said he wanted to report the problem to your general manager. A little girl said that I was the general manager. Oh my god, I was really shocked. After waiting for half an hour, the general manager said that I apologized for sending you breakfast coupons , but the result was that it was not given at all, and of course we did not ask for it again. This involves an issue of integrity. When we went out on the morning of the third day, we deliberately hung the cleaning sign on the doorknob of the room, hoping that it could be cleaned before returning to the hotel. Hahaha, this hotel is really bad. When we came back after three o’clock in the afternoon, it was not cleaned again. Waiting in the lobby for another half an hour, you said that Wuhan is so hot these days, the guests just wanted to come back to have a good rest after playing outside, but it turned out to be like this again, I was thinking that buying a lottery ticket is not so coincidental, it’s still like this This is the kind of service we have in Vienna, and there were workers painting the walls of the corridors for several days in a row. It smelled really bad. On the day of check-out, I also saw some guests arguing with the front desk staff. Hey, I am convinced of this store. I strongly don’t recommend staying. The attitude of the girl at the front desk is very problematic. The hygiene and service are worrying, so I can’t keep up! I'm very sorry, it's the first time I give such a low score!

The room is clean and the size is large. The lady at the front desk is very enthusiastic.