Vienna International Hotel (Wuxi East High-speed Railway Station)

Vienna International Hotel (Wuxi East High-speed Railway Station) Reviews

Vienna International Hotel (Wuxi East High-speed Railway Station)

No.61, Danshan Road, Anzhen Street, No.1, Xishan District, Wuxi, Jiangsu, ChinaView Hotel Details
Vienna International Hotel (Wuxi East High-speed Railway Station)
Vienna International Hotel (Wuxi East High-speed Railway Station)Vienna International Hotel (Wuxi East High-speed Railway Station)Vienna International Hotel (Wuxi East High-speed Railway Station)
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Vienna International Hotel (Wuxi East High-speed Railway Station) Guest Reviews

4.8/5
Excellent
472 Reviews
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(472)
Positive reviews(466)
Reviews with photos/video(233)
Friendly front desk staff(114)
Classy environment(61)
Easy to get around(37)
Delicious breakfast(34)
Awesome amenities(27)
Convenient parking(24)
Would stay again(23)
Close to train station(14)
Negative reviews(6)
Havaei
Standard Queen Room
Checked in Jun 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Jun 3, 2024
Great
RAHIM SADRUDINBHAI
Superior Queen Room
Checked in May 2024
Business travelers
15 Reviews
3.0/5
Posted on Jun 1, 2024
Very bad staff at breakfast, also very low quality breakfast. Not recommended for vegetarian travelers.
Response from Property: Hello, distinguished guests! Thank you very much for choosing Vienna International Hotel 5.0 flagship store! We apologize for not being satisfied with your stay. I hope to have more communication and exchanges with you and give us more valuable suggestions. We will do every service link carefully and live up to your high hopes for the hotel! I hope the flagship store of Vienna International Hotel 5.0 can become your home in Wuxi! We sincerely look forward to your coming again! thank you ^_^
Afshin Elahi
Standard Queen Room
Checked in Sep 2024
Business travelers
13 Reviews
4.5/5
Great
Posted on Sep 17, 2024
Location is great and rooms are clean
Response from Property: Thank you for staying in the flagship store of Vienna International Hotel 5.0 and being satisfied with our service. Thank you very much for your support and love. We will definitely work harder and provide you with better service wholeheartedly. We look forward to your next visit! thank you PS. If you are satisfied with our service, the score should be 5 points. Thank you for your attention!
Hamza
Business 2-bed Room
Checked in May 2024
Business travelers
9 Reviews
5.0/5
Outstanding
Posted on May 21, 2024
Hotel has good vibes and over all hotel was very nice
Response from Property: Thank you very much for your support and recognition of the hotel in all aspects. Everything we do only brings a different experience to every guest. We are really touched by your satisfaction and affirmation, and we will continue to work hard to prepare you to come back at any time.
FRANS
Business 2-bed Room
Checked in Sep 2024
Family
7 Reviews
4.0/5
Very Good
Posted on Sep 27, 2024
Great location!!
Response from Property: Thank you for staying in the flagship store of Vienna International Hotel 5.0 and being satisfied with our service. Thank you very much for your support and love. We will definitely work harder and provide you with better service wholeheartedly. We look forward to your next visit! thank you PS. If you are satisfied with our service, the score should be 5 points. Thank you for your attention!
Guest User
Standard Queen Room
Checked in Oct 2024
Couples
72 Reviews
5.0/5
Outstanding
Posted on Oct 6, 2024
Facilities: Smart toilet Sanitation: Very clean Environment: Also very good, close to Wuxi East Station Service: The front desk service is very good, overall it is a very good experience, I will come again next time if I have the chance!!!
Original TextTranslated by Google
Response from Property: [15 minutes walk from Wuxi High-speed Railway East Station] [10 minutes walk from Yingyue Lake and Jiulicang Commercial Street] [100 meters from Yingbin Square Station on Metro Line 2] Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Vienna International Hotel 5.0 Flagship Store will always stand in this city, waiting for your arrival! See you there! Wish: Always smile~~~
Guest User
Superior Queen Room
Checked in Oct 2024
Travel with friends
15 Reviews
4.7/5
Amazing
Posted on Oct 3, 2024
The hotel is in a good location, there is no noise, and you can sleep well until dawn. The service is also good. The room is clean, but the toilet has a bit of an offensive smell. There is only one set of laundry equipment in the laundry room. It would be better if there were two sets.
Original TextTranslated by Google
Response from Property: [15 minutes walk from Wuxi High-speed Railway East Station] [10 minutes walk from Yingyue Lake and Jiulicang Commercial Street] [100 meters from Yingbin Square Station on Metro Line 2] Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when staying at Vienna International Hotel 5.0 Flagship Store. We have purchased additional laundry equipment, which is expected to be installed after the holiday. Thank you again for your support, and we look forward to your visit again to review our progress. I wish you a happy day!
Guest User
2-bed Room With View
Checked in Oct 2024
Business travelers
49 Reviews
5.0/5
Outstanding
Posted on Oct 3, 2024
This is the best Vienna hotel I've ever stayed in. The view twin room is great! There is a small balcony, which is very comfortable! The service of Xiao Chen at the front desk is very good! We gave him fruit!
Original TextTranslated by Google
Response from Property: [15 minutes walk from Wuxi High-speed Railway East Station] [10 minutes walk from Yingyue Lake and Jiulicang Commercial Street] [100 meters from Yingbin Square Station on Metro Line 2] Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Vienna International Hotel 5.0 Flagship Store will always stand in this city, waiting for your arrival! See you there! Wish: Always smile^_^!
Guest User
Business 2-bed Room
Checked in Sep 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Sep 14, 2024
The hotel is clean and tidy. Xiao Ran at the front desk has a good service attitude. There is a parking lot at the door, which is very convenient for travel. The location is excellent. It is worth recommending to stay
Original TextTranslated by Google
Response from Property: [15 minutes walk from Wuxi High-speed Railway East Station] [10 minutes walk from Yingyue Lake and Jiulicang Commercial Street] [100 meters from Yingbin Square Station on Metro Line 2] Thank you for choosing Vienna International Hotel 5.0 Flagship Store. It is a great honor to serve you. For many years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of Xiaoran's service. We look forward to your and your family's stay again! I wish you all the best and happiness every day~~
SHEEN1
Business 2-bed Room
Checked in Sep 2024
Business travelers
5 Reviews
5.0/5
Outstanding
Posted on Sep 11, 2024
The hotel environment is clean and comfortable. Xiao Ran at the front desk has a good service attitude. There is a parking lot at the door. It is close to the East Station. The breakfast is also great. Recommended
Original TextTranslated by Google
Response from Property: [15 minutes walk from Wuxi High-speed Railway East Station] [10 minutes walk from Yingyue Lake and Jiulicang Commercial Street] [100 meters from Yingbin Square Station on Metro Line 2] Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Standard Queen Room
Checked in Sep 2024
Business travelers
8 Reviews
5.0/5
Outstanding
Posted on Sep 4, 2024
The room is clean and tidy. Xiao Ran at the front desk has a good service attitude. There are underground parking lots, which is very convenient. It is opposite Wuxi East Station. It is worth recommending
Original TextTranslated by Google
Response from Property: [15 minutes walk from Wuxi High-speed Railway East Station] [10 minutes walk from Yingyue Lake and Jiulicang Commercial Street] [100 meters from Yingbin Square Station on Metro Line 2] Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Standard Queen Room
Checked in Aug 2024
Business travelers
6 Reviews
5.0/5
Outstanding
Posted on Aug 24, 2024
The room is clean and cozy. It is very close to the high-speed rail station. If you travel and rent a car, you can stay here. It takes 30 minutes to get to Huishan Ancient Town and a little more than an hour to get to Lingshan Giant Buddha. It is much cheaper than the hotel in the city and there is breakfast.
Original TextTranslated by Google
Response from Property: [15 minutes walk from Wuxi High-speed Railway East Station] [10 minutes walk from Yingyue Lake and Jiulicang Commercial Street] [100 meters from Yingbin Square Station on Metro Line 2] Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when staying at Vienna International Hotel 5.0 Flagship Store. We look forward to your visit again to review our progress, and wish you a happy day!
Dibashituqiyiguo
Standard Queen Room
Checked in Aug 2024
Other
6 Reviews
5.0/5
Outstanding
Posted on Aug 8, 2024
The service attitude of Xiao Shang at the front desk was very good, the room was clean and sanitary, the environment was good, and the stay was very satisfactory. The surrounding facilities were complete and perfect. I will still choose it next time I come to the neighborhood.
Original TextTranslated by Google
Response from Property: [15 minutes walk from Wuxi High-speed Railway East Station] [10 minutes walk from Yingyue Lake and Jiulicang Commercial Street] [100 meters from Yingbin Square Station on Metro Line 2] Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when staying at Vienna International Hotel 5.0 Flagship Store. We look forward to your visit again to review our progress, and wish you a happy day!
Leo UP
Superior Queen Room
Checked in Aug 2024
Business travelers
5 Reviews
5.0/5
Outstanding
Posted on Aug 6, 2024
The room was very clean, the breakfast was delicious, and the restaurant staff was great. The hotel is in a great location, the stay was very good, Xiao Ran at the front desk had a good service attitude, and the transportation was convenient. It's good and recommended
Original TextTranslated by Google
Response from Property: [15 minutes walk from Wuxi High-speed Railway East Station] [10 minutes walk from Yingyue Lake and Jiulicang Commercial Street] [100 meters from Yingbin Square Station on Metro Line 2] Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when staying at Vienna International Hotel 5.0 Flagship Store. We look forward to your visit again to review our progress, and wish you a happy day!
Guest User
Superior Queen Room
Checked in Aug 2024
Other
1 Reviews
4.5/5
Great
Posted on Aug 4, 2024
Facilities: Because it has just opened, it is very new, and there is no dirt in the bathroom, which is OK. But why is there no soap provided? Not even a piece. Hygiene: Generally, the cleaning lady may not be serious, the cups are not cleaned, and the pillows are also upside down. Environment: OK. The curtains are leaking light. The room is 620. I hope the hotel will see and solve it in time. Service: Feedback problems can be solved in time, and the front desk service is very good. Breakfast: To be honest, I am quite disappointed. Since it is called an international hotel, the number of breakfast categories should be improved! ! !
Original TextTranslated by Google
Response from Property: [15 minutes walk from Wuxi High-speed Railway East Station] [10 minutes walk from Yingyue Lake and Jiulicang Commercial Street] [100 meters from Yingbin Square Station on Metro Line 2] Thank you for choosing Vienna International Hotel 5.0 Flagship Store. First of all, we deeply apologize for the inconvenience you have encountered. We have notified the relevant departments to rectify the problems you reported in time. In the future, we will strengthen employee training and supervision. We have always been committed to providing guests with human quality and sincere care. Please inform us of your special requirements before check-in. We will try our best to meet your special requirements and avoid unnecessary troubles. We will arrange a quiet room for you according to the room status. Thank you again for your comments and look forward to your visit again to review our work. I wish you a pleasant journey!