Platinum Hanjue Hotel

Reviews of Platinum Hanjue Hotel

Platinum Hanjue Hotel

No. 18 Sheng'an West Road, Liangxi District, Wuxi, Jiangsu, 214000, ChinaSee Hotel Details
Platinum Hanjue Hotel
Platinum Hanjue HotelPlatinum Hanjue HotelPlatinum Hanjue Hotel
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Guest Reviews

9.5/10
Outstanding
3251 Reviews
Verified reviews
Location9.6
Amenities9.6
Service9.4
Cleanliness9.6
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All reviews(3251)
Positive reviews(3184)
Reviews with photos/video(238)
Friendly front desk staff(206)
Classy environment(148)
Well decorated(107)
Many amenities(103)
Luxurious(74)
Perfect for business trips(68)
Nice bathtub(62)
Delicious breakfast(31)
Negative reviews(67)
Guest User
Standard 2-bed Room
Stay Date Apr 2026
Traveling with friends
8 Reviews
10/10
Outstanding
Posted on May 8, 2026
Extremely satisfied with my stay! The hotel boasts luxurious decor, impeccable cleanliness, and very comfortable bedding. The soundproofing was excellent, and the breakfast was delicious and plentiful. A big shoutout to the staff who promptly informed us about an item we left behind during check-out, making it easy for us to retrieve it. Thumbs up! 👍
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6/9
Response from Property: ❤24H餐廳❤隨時點餐❤感謝您的支持與讚美！ “吳韻流芳地，千年古運河”，您的滿意是我們最大的欣慰。無錫白金漢爵大酒店期待下次相遇，帶您領略更多江南風情！
GaofushuaitadieVinson
Deep Sleep Double Room A
Stay Date Mar 2026
Business traveler
50 Reviews
10/10
Outstanding
Posted on Apr 30, 2026
Facilities: Comprehensive Cleanliness: Spotless Environment: Beautiful Service: Attentive This castle-style hotel, priced at just over 200 yuan, even comes with a bathtub and a smart toilet! What impressed me most was the excellent quality of the duvet and the mattress, which was just the right firmness.
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Response from Property: ❤記憶枕❤定睡神枕❤看到您的好評我們倍感榮幸！ “惠山腳下春常在，二泉映月夜未央。” 願您在無錫的旅程充滿美好回憶，無錫白金漢爵大酒店期待您的再次光臨！
Shunlichengzhang66
Standard Single Room
Stay Date Mar 2026
Business traveler
6 Reviews
8.0/10
Very good
Posted on Apr 8, 2026
The air conditioning in the room often breaks down, which is something to be aware of. The hotel is close to Baile Square and quite convenient for visiting Huishan Old Town. The room itself is spacious, perfect for a couple, and there are many restaurants nearby.
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Response from Property: 尊敬的貴賓：您好！非常感謝您選擇入住無錫白金漢爵大酒店，並給予我們點評！我們很抱歉此次入住未能給您帶來完美的入住體驗，我們表示誠摯的歉意。您再次入住酒店期間有任何關於服務及硬件上的問題都可以聯繫酒店大堂副理 （或內線撥打房務中心電話），我們將第一時間為您處理。期待您的再次光臨。
Guest User
Deep Sleep Single Room B
Stay Date Feb 2026
Traveling with friends
2 Reviews
10/10
Outstanding
Posted on Mar 24, 2026
The room was incredibly comfortable, and the staff, especially the young lady, was super enthusiastic. She not only upgraded our room but also brought us some delicious, sweet fruit. The room itself was clean and tidy. I'll definitely stay here again on my next trip. The young lady was incredibly thoughtful; when my friend wasn't feeling well, she helped us arrange a late check-out. Our four-day stay was absolutely fantastic.
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Response from Property: ❤充電樁❤交通便利❤感謝您選擇我們並留下暖心評價！ “范蠡西施曾泛處，五湖煙水共忘機。” 我們願以熱情服務，讓您感受無錫的温暖，無錫白金漢爵大酒店期待再會！
SunianjinshiKrystal
Deep Sleep Single Room B
Stay Date Feb 2026
Couple
60 Reviews
10/10
Outstanding
Posted on May 8, 2026
Facilities: The hotel has a typical Buckingham Palace style with European-inspired decor. However, the room I stayed in had no windows, which made it feel a bit stuffy. Environment: The surrounding area doesn't seem to be in the city center, so it's not very lively. Service: The hotel service was excellent, truly five-star quality.
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Response from Property: ❤歐式風格❤超大落地窗❤很高興為您帶來舒適體驗！ “春風又綠江南岸，櫻雨繽紛黿頭渚。” 願您在無錫的每一天都愜意悠然，無錫白金漢爵大酒店歡迎下次再來！
Guest User
Standard Queen Room
Stay Date Dec 2025
Solo traveler
8 Reviews
9.7/10
Amazing
Posted on Jan 14, 2026
The room was comfortable and the bedding made it easy to fall asleep! Housekeeping staff member 064 was particularly excellent, keeping the room spotless and being very kind.
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Response from Property: ❤充電樁❤交通便利❤感謝您選擇我們並留下暖心評價！ “范蠡西施曾泛處，五湖煙水共忘機。” 我們願以熱情服務，讓您感受無錫的温暖，無錫白金漢爵大酒店期待再會！
Dalianxiaoguaiguai
Deep Sleep Single Room B
Stay Date Dec 2025
Business traveler
2 Reviews
10/10
Outstanding
Posted on Jan 11, 2026
Came here for a conference! The hotel had a great exhibition vibe. My room was all pink and adorable!
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Response from Property: ❤歐式裝修❤氧吧新風❤感謝您的五星好評！ “太湖明珠燦，吳地風情濃”，很高興您在無錫度過愉快時光！您的認可是我們最大的動力，無錫白金漢爵大酒店期待與您再相逢，祝您生活如詩般美好！
Guest User
Business Single Room A
Stay Date Jan 2026
Traveling with friends
3 Reviews
10/10
Outstanding
Posted on Feb 5, 2026
Excellent value for money.
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Response from Property: ❤24H餐廳❤隨時點餐❤感謝您的支持與讚美！ “吳韻流芳地，千年古運河”，您的滿意是我們最大的欣慰。無錫白金漢爵大酒店期待下次相遇，帶您領略更多江南風情！
Calvin Yeo Chong Lok
Standard Queen Room
Stay Date Feb 2026
Business traveler
32 Reviews
8.0/10
Very good
Posted on Mar 20, 2026
good location, not too far there is a mall. the place is huge and quite busy. breakfast was normal,
Response from Property: 抱歉給您不好的體驗，一定是我們照顧不周了，關於您反映的早餐問題，我們已反饋至餐飲部管理人員處，要求部門做好對早餐菜餚口味、品質的把關工作，我們也會加強內部培訓和管理工作，盡最大努力為您提供最便捷、最優質的服務。入住過程中有任何問題您都可以隨時聯繫我們，白金漢爵竭誠歡迎您的再次光臨。
MIKE74
Standard Queen Room
Stay Date Mar 2025
Business traveler
34 Reviews
8.5/10
Very good
Posted on Apr 17, 2025
Great hotel for the price they ask. Everything is new and clean. The breakfast is ok for China. What I didn’t like is that inside the room they want to sell you everything like bath salt, water, shaving tools, even tea is not for free - there’s no free tea/coffee bags. This really spoils my opinion about this hotel.
Response from Property: Dear guest: Hello! Thank you very much for your stay and comments. The room rate is pure room rate, which does not include breakfast, parking, free drinks and other services. We hope you will understand that we give the best discount to guests. For the convenience of guests, the room is equipped with a mini bar, which is clearly marked and charged on demand. Your valuable opinions are very important to us. Thank you again for your comments and look forward to your stay again. Thank you!
Guest User
Guestroom
Stay Date Jul 2025
Business traveler
7 Reviews
10/10
Outstanding
Posted on Aug 20, 2025
If you’re in Wuxi; it would be a crime to stay anywhere else aside from this hotel. I can’t write enough about how amazing the room is and how convenient the location is; but that’s nothing compared to how everyone is very helpful; I felt like I was home. Highly recommend! Special thanks to 咸玲
Response from Property: ❤歐式風格❤超大落地窗❤很高興為您帶來舒適體驗！ “春風又綠江南岸，櫻雨繽紛黿頭渚。” 願您在無錫的每一天都愜意悠然，無錫白金漢爵大酒店歡迎下次再來！
Anonymous User
Standard Queen Room
Stay Date Feb 2025
Other
40 Reviews
10/10
Outstanding
Posted on Apr 1, 2025
Very good hotel and very well located. I recommend it the room is beautiful and big.
Response from Property: Dear guest: Hello! Thank you for your patronage. All the staff of the hotel will continue to work hard to repay your support and love with more complete facilities and more thoughtful services. Sincerely look forward to your visit again. I wish you good health and smooth work!
SweeTiam
Standard Queen Room
Stay Date Jun 2025
Business traveler
12 Reviews
8.0/10
Very good
Posted on Aug 11, 2025
local luxury hotel. very chinese style luxury
Response from Property: ❤24H餐廳❤隨時點餐❤感謝您的支持與讚美！ “吳韻流芳地，千年古運河”，您的滿意是我們最大的欣慰。無錫白金漢爵大酒店期待下次相遇，帶您領略更多江南風情！
Bobo
Queen Room B
Stay Date Sep 2025
Booked for others
7 Reviews
10/10
Outstanding
Posted on Nov 22, 2025
很OK is the only
Response from Property: ❤充電樁❤交通便利❤感謝您選擇我們並留下暖心評價！ “范蠡西施曾泛處，五湖煙水共忘機。” 我們願以熱情服務，讓您感受無錫的温暖，無錫白金漢爵大酒店期待再會！
Guest User
Standard Queen Room
Stay Date Nov 2025
Traveling with friends
2 Reviews
8.5/10
Very good
Posted on Dec 23, 2025
nice hotel
Response from Property: ❤記憶枕❤定睡神枕❤看到您的好評我們倍感榮幸！ “惠山腳下春常在，二泉映月夜未央。” 願您在無錫的旅程充滿美好回憶，無錫白金漢爵大酒店期待您的再次光臨！