InterContinental Wuxi

Reviews of InterContinental Wuxi

InterContinental Wuxi

No.6 Yonghe Road, Liangxi District, Wuxi, Jiangsu, 214023, ChinaSee Hotel Details
InterContinental Wuxi
InterContinental WuxiInterContinental WuxiInterContinental Wuxi
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Guest Reviews

9.5/10
Outstanding
4077 Reviews
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.6
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All reviews(4077)
Positive reviews(4007)
Reviews with photos/video(1369)
Delicious breakfast(530)
Friendly front desk staff(346)
Close to metro(107)
Loved the night views(105)
Great swimming pool(83)
Excellent afternoon tea(43)
Negative reviews(70)
Shanghai based couple
Intercontinental Deluxe King room
Stay Date Mar 2025
Couple
12 Reviews
10/10
Outstanding
Posted on Jun 11, 2025
The whole experience was fantastic. Mr Xie, the master chef and the whole team made a fabulous buffet in the evening, a real highlight of a great city break. I cannot recommend enough the pork and the seafood offerings. Unbelievable quality of flavor and excellence. The hotel was also outstanding, but if you are in town, the buffet is the easiest way to a great experience! Sincere thanks to all involved, both in the kitchen and the hotel as a whole.
Response from Property: 尊敬的賓客您好! 感謝您光臨無錫君來洲際酒店,並在此有一次愉快的體驗。酒店的自助餐也是必打卡項目之一,豐富的菜品,貼心的服務,花園式的用餐環境,地道無錫味,值得一嘗! 出門在外,住得舒心是每個旅者的期望,也是酒店服務的終極目標。熱忱邀請您有機會再次選擇我們酒店。祝您生活愉快,事事順心。
@wangwangmao
Deluxe City-view Double Room
Stay Date Feb 2025
Couple
17 Reviews
6.0/10
Posted on Apr 22, 2025
I came to Wuxi to see flowers. I want to stay in a hotel in the city with a good location on the last day. I think it's better to stay at the Intercontinental (after all, I feel that at least the service is guaranteed, so I chose this hotel) Room facilities: The washing is made of Berido (the key is that the smell of Berido doesn't seem to be a bit like a glue smell) It feels a little fake. The room is old and old. Forget it. I arranged a room at the edge (personally, I'm a little taboo), but I thought it was too late, so I let it go. I didn't expect that there were more speechless things. The hygiene was really bad. Many places were very dusty... Bed: The bed is probably too old. The packaging or something under the bed has fallen off (you can see it at a glance) Service: Fortunately, the service can be maintained by Intercontinental. It's as good as ever.
Response from Property: Dear Guest, Thank you for sharing your feedback. We sincerely apologize for falling short of your expectations. We're aware of the need for renovation and have plans underway. The cleanliness issues, including mold, will be addressed immediately. We're sorry for not communicating the Western restaurant closure better, and our team is fixing the Wi-Fi problem. We'll enhance English training for our staff. Regarding the Berido toiletries, they are exclusive to our hotel, with a unique formula different from retail products. We're sorry the scent didn't suit your taste. Your comments help us improve. We hope to have another chance to provide a better experience. Best regards
Anonymous User
Intercontinental Deluxe King room
Stay Date Dec 2024
Couple
4 Reviews
10/10
Outstanding
Posted on Jan 19, 2025
Highly recommend! The staff and the room are perfect!💓💓 Especially the staff Black Liu who is thoughtful ,kind and excellent.💁🏻♂️ I would give 9 of 10 for this.💯 房间很大,暖气很足 行政酒廊的体验也很好。
Response from Property: 尊貴的住客,感謝您對酒店服務態度的稱讚。我們會將這份熱情延續,不斷提升專業能力,為您打造更優質的服務環境。
Sandeepshastri
Intercontinental Deluxe King room
Stay Date May 2025
Family
2 Reviews
8.5/10
Very Good
Posted on Jul 9, 2025
Good hotel for all kinds of travelers, More of a business hotel. Spacious rooms and advanced amenities made the stay comfortable. Breakfast are was quite large and felt tedious to fetch the items. Overall stay was comfortable.
Garry
Intercontinental Deluxe King room
Stay Date May 2025
Business traveler
1 Reviews
9.5/10
Amazing
Posted on Jun 22, 2025
Great hotel. Aging but gracefully. Excellent value. Great restaurant. Happy, friendly staff.
Response from Property: Dear Guest,Thank you very much for choosing our hotel during your stay in Wuxi.We are very happy that you enjoy your staying here! It is our pleasure to serve you, warmly welcome back again!
C.C.W.
Intercontinental Deluxe King room
Stay Date Apr 2025
Couple
5 Reviews
9.5/10
Amazing
Posted on Jun 5, 2025
The room was spacious, glass panel washroom and nice bath tub. We were upgraded. The hugh bed was very comfortable. The aroma in the room was fresh and clean. Location of room was perfect, not far from lift. Breakfast was not provided but that was fine. It was convenient to try the local food near the hotel.
Response from Property: 尊敬的賓客您好,感謝您選擇入住無錫君來洲際酒店並且對於酒店住宿服務給予了良好的評價。我們很高興您喜歡我們温馨舒適、友好誠摯的服務,我們所有酒店的員工都對提供卓越的服務充滿了熱忱。希望您能繼續支持,我們會繼續努力為您帶來更優質的服務體驗,您的支持是我們進步的動力,希望不久之後能與您再次相遇,祝您旅途順利,生活愉快!
Md
Deluxe Room
Stay Date May 2025
Business traveler
10 Reviews
10/10
Outstanding
Posted on Jun 22, 2025
I like to thanks them for there service and late check out 
Response from Property: Dear Guest,Thank you very much for choosing our hotel during your stay in Wuxi.We are very happy that you enjoy your staying here!It is our pleasure to serve you, warmly welcome back again!
Siak Kee
Intercontinental Deluxe King room
Stay Date Jan 2025
Couple
1 Reviews
9.5/10
Amazing
Posted on Mar 1, 2025
Staff friendly and helpful. We recommend that its swimming pool be heated.
Response from Property: Thank you very much for choosing our hotel during your stay in Wuxi.We are very happy that you enjoy your staying here! We appreciate your suggestions very much. We will share them with the team in order to improve the service.
Guest User
Deluxe City-view Double Room
Stay Date Feb 2025
Family
1 Reviews
7.5/10
Posted on Mar 26, 2025
Elevator is always full and you have to wait for the next one.
Response from Property: Dear Guest,We're very sorry about the crowded elevator. We're upgrading the scheduling system to fix this. Please reach out if you have any issues on your next stay.
Prof Madya Ir Ts Dr Lai
Intercontinental Deluxe King room
Stay Date Nov 2024
Business traveler
18 Reviews
9.0/10
Great
Posted on Feb 14, 2025
not a bad choice, may consider to come back again, the location slight out of the CBD
Response from Property: 尊敬的客人,非常榮幸收穫您的至高點評。無論何時抵店,我們始終以為您提供卓越的高品質服務為榮耀。真摯期待您的再次下榻,享受洲際真正的待客之道!
Teo Eng Wee
Intercontinental Deluxe King room
Stay Date Mar 2024
Couple
5 Reviews
10/10
Outstanding
Posted on Apr 21, 2024
Very beautiful and big room. Breakfast spread is wonderful too. The service staff 小张 and 小李 at the reception counter are marvelous with superb service.
Response from Property: Dear Guest,Thank you very much for choosing our hotel during your stay in Wuxi.Thank you very much for your acknowledgment of our receptionist.We are very happy that you enjoy your staying here! It is our pleasure to serve you, warmly welcome back again!
Guest User
Intercontinental Deluxe Twin Room
Stay Date Mar 2024
Couple
1 Reviews
8.5/10
Very Good
Posted on Jun 7, 2024
We are still waiting for the deposit which we were tomd will be deposited back to the credit card. Its almost 2 months
Response from Property: Dear,guest.the deposit you mentioned has not been refunded to your credit card for two months. We have checked the hotel account, but we have not found the situation you mentioned at present. If it is convenient for you, please contact the hotel, and we will assist you to check the refund of the deposit.
Guest User
Intercontinental Deluxe King room
Stay Date Jan 2024
Business traveler
2 Reviews
10/10
Outstanding
Posted on Feb 3, 2024
I would recommend the hotel for other foreign travellers. I appreciated very much, that even some people of the breakfast staff spoke English. Makes it much easier for guests, which cannot speak Mandarin. Everything else also on a very good standard.
Response from Property: Dear guests, thank you for choosing to stay at the Intercontinental Hotel and sharing your experience. I am very glad to see that you have had a pleasant and beautiful holiday in the hotel. I believe that this wonderful trip will leave you with an unforgettable memory.
Francesco弗兰。
Intercontinental Deluxe King room
Stay Date Aug 2023
Couple
7 Reviews
10/10
Outstanding
Posted on Sep 10, 2023
Excellent hotel, staff very warm, especially CHERRY LI.
Response from Property: Dear Guest, thank you very much for choosing our hotel during your stay in Wuxi. We are very happy that you enjoy your staying here! We do look forward to welcoming you back again during your next trip. - General Manager
Guest User
Intercontinental Deluxe King room
Stay Date Feb 2024
Business traveler
11 Reviews
10/10
Outstanding
Posted on Mar 6, 2024
Great hotel and great location, freindly staff and great price
Response from Property: Great guest!Looking forward to your next stay at our hotel.