No. 727 Jiefang South Road, Liangxi District, Wuxi, Jiangsu, 214001, ChinaView Hotel Details
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Crystal Orange Hotel (Wuxi South Street) Guest Reviews
4.8/5
Excellent
1309 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1309)
Positive reviews(1283)
Reviews with photos/video(143)
Delicious breakfast(122)
Friendly front desk staff(121)
Large rooms(57)
Nice bathtub(28)
Close to scenic area(22)
Average decor(12)
Has rooms for families(9)
Negative reviews(26)
Guest User
Selected Queen Room
Checked in Aug 2024
Travel with friends
14 Reviews
5.0/5
Outstanding
Posted on Sep 1, 2024
Very clean. The bed was very comfortable and friendly desk staff. The AC worked perfectly. Great value for money
Response from Property: Dear customers, I thank you very much for your support. Being recognized by you is our greatest pleasure, and it gives us great motivation to continue to improve and innovate in our future service. I look forward to your visit again. We will be happy to serve you!
lilsheep
Deluxe Queen Room
Checked in Aug 2024
Family
34 Reviews
5.0/5
Outstanding
Posted on Aug 27, 2024
Nice little hotel thats part of the Huazhu/Accor group now. Tidy front desk and reception area with free hot tea. Rooms are big, there is a nice large gym with treadmills and exercise bike. Laundry room is also nicely set up. I had a good stay there. There is a nice dumpling place around the corner near the family mart.
Response from Property: Dear guests, thank you for choosing Orange Crystal Wuxi Nanchang Hotel, we are honored to be recognized by you, we will continue to work hard to do better, look forward to your next visit,。
Guest User
Superior Queen Room
Checked in Nov 2023
Couples
8 Reviews
5.0/5
Outstanding
Posted on Dec 3, 2023
We are the 1st time customer to this hotel. We will definitely recommend it to our friends. The room is clean and spacious. The staffs are friendly. Coffee at the lounge is delicious.
Response from Property: Dear guests, thank you for choosing to stay at Orange Crystal Wuxi South Changjie Hotel. We are honored to receive your recognition. We will continue to work hard to do better.
Eshe
Deluxe Queen Room
Checked in May 2023
Couples
20 Reviews
5.0/5
Outstanding
Posted on May 21, 2023
Nice hotel in a good location.
Polite staff.
Clean room.
Kego
Superior Queen Room
Checked in May 2023
Solo travelers
12 Reviews
5.0/5
Outstanding
Posted on May 24, 2023
Ohh I'm definitely booking again. Spacious, clean. Just that I couldn't find where the light switch is😂
Response from Property: Thank you for staying in our hotel and commenting on it. Please feel free to contact the front desk if you have any need next time. Welcome to our hotel again.
Beba
Superior Queen Room
Checked in May 2023
Travel with friends
9 Reviews
5.0/5
Outstanding
Posted on Jun 15, 2023
Great location. The staff were very helpful and friendly. The breakfast is delicious!
Response from Property: Hello guests,welcome to Orange Crystal South Long Street hotel, we are very happy to provide you with quality service, make your trip more pleasant and comfortable looking forward to your next stay.
Joshua Dean
Superior 2-bed Room
Checked in May 2023
Solo travelers
6 Reviews
5.0/5
Outstanding
Posted on May 24, 2023
Great hotel to stay the night. Close to the old street and other locations.
Response from Property: Dear guests,welcome to stay in Crystal Orange South Long Street Hotel ,and thank you fou your recognition of our hotel, we will continue to maintain, make persistent efforts,looking forward to your visit again.
Guest User
Superior Queen Room
Checked in Aug 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Aug 23, 2024
It’s my first time to stay at the Orange Hotel and it’s a great experience. It’s very suitable for people like me who travel for short distances hahahaha! The customer service at the front desk is very warm and gentle and the service is very good! Even when you meet the staff in the elevator, they will greet you politely! Because we had to go out to explore the store, we couldn't check out so early. Then the young lady kindly allowed us to check out after two o'clock. The service was very good! ! ! recommend! !
Service: Very nice!
Hygiene: Clean!
Facilities: Convenient
Environment: Like many mirrors
Original TextTranslated by Google
6/7
Response from Property: Hello dear guests! Thank you very much for your stay and appreciation! I am glad that Crystal Orange Wuxi Nanchang Street Hotel can bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience. We look forward to your next visit and experience.
Guest User
Superior Queen Room
Checked in Aug 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Aug 22, 2024
The room was great! It also has very good speakers. The environment is quiet and undisturbed. There is also a refrigerator and refrigerated soda. The pillows are very comfortable. The bed is neither soft nor hard. There is a beautiful sunset outside the window.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your support. It is our greatest honor to receive your recognition. It also gives us great motivation to continue to improve and innovate in our future services. We look forward to your visit again. We Will serve you wholeheartedly!
Guest User
Deluxe 2-bed Room
Checked in Jun 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Jun 7, 2024
The front desk service is friendly and timely, the room is clean and has a large balcony. This location is a little far from the subway, but it is quite convenient to take a taxi. It is close to Nanchan Temple on Nanchang Street and Tianfuyuan is nearby, which is quite suitable for tourism.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Orange Crystal Wuxi Nanchang Street Hotel. We are honored to receive your recognition. We will continue to work hard to do better and look forward to your next visit!
Lixia🌞
Deluxe Queen Room
Checked in May 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Jun 1, 2024
The room is very big. I stayed there with my wife while she was waiting for delivery. It is just opposite the hospital, which is very convenient. The room is clean and tidy, and the functions are complete. The front desk lady is very enthusiastic. Orange Hotel is a good choice. The takeaway is delivered by a robot. I am very satisfied overall👍
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and praise! We are glad that Orange Crystal Wuxi Nanchang Street Hotel can bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like stay experience. We look forward to your visit again!
Guest User
Deluxe 2-bed Room
Checked in May 2024
Family
1 Reviews
4.8/5
Amazing
Posted on May 26, 2024
The hotel's sanitation is pretty good. There is only a small round table on the balcony, and it would be better if there were chairs. The front desk lady Ruan was very warm and thoughtful, and recommended delicious restaurants and cruise ships to me. My family was very satisfied. The hotel's buffet breakfast was also very rich, with both Chinese and Western food. When I left the hotel, I was given water and fruit, which was very considerate! I will choose to stay here next time I go to Wuxi.
Original TextTranslated by Google
Response from Property: Dear guest! Thank you for your visit. We also sincerely thank you for your love and recognition of us. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We are deeply honored to receive your praise. At the same time, we are more Motivated to keep moving forward, I hope to have more opportunities to serve you!
shkerry
Superior Queen Room
Checked in May 2024
Business travelers
9 Reviews
4.3/5
Very Good
Posted on May 10, 2024
The room is spacious and the enclosed balcony seems useless. The hotel also specially prepared a disposable bathtub cover for the bathtub, which is very useful. The front desk service is good and they care about the reputation of the hotel.
Original TextTranslated by Google
Response from Property: Dear customer, we are very glad that you choose to stay at Orange Crystal Wuxi Nanchang Street Hotel. We are deeply sorry for not receiving your full praise. We hope that we can have another chance to serve you and give us a chance to improve. We look forward to your stay again and wish you a happy life and happiness every day.
Guest User
Deluxe 2-bed Room
Checked in May 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on May 8, 2024
The room was very good, and the front desk lady provided excellent service. She was gentle and patient in helping to solve problems.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and praise! We are glad that Crystal Orange Hotel Wuxi Nanchang Street can bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like stay experience. We look forward to your visit again.
Guest User
Superior Queen Room
Checked in Apr 2024
Family
3 Reviews
4.7/5
Amazing
Posted on May 1, 2024
1. The room is quite big, and the mineral water, cola and soda in the refrigerator are all free.
2. Because I brought a baby, they provided extra children's toothbrushes and slippers, and a small gift.
3. Breakfast is from 7 to 10 o'clock, which is quite rich.
4. The customer service helped to delay the check-out time until 2 pm, and gave a small gift before leaving.
Original TextTranslated by Google
Response from Property: Dear customer, we are very glad that you choose to stay at Orange Crystal Wuxi Nanchang Street Hotel. We are deeply sorry for not receiving your full praise. We hope that we can have another chance to serve you and give us a chance to improve. We look forward to your stay again and wish you a happy life and happiness every day.