Select your travel dates to check room availability
We Price Match
1 night
Wuxi Radisson Collection Hotel Guest Reviews
4.8/5
Excellent
2528 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(2528)
Positive reviews(2499)
Reviews with photos/video(446)
Awesome amenities(334)
Classy environment(311)
Delicious breakfast(300)
Friendly front desk staff(264)
Luxurious(46)
Excellent afternoon tea(14)
Has rooms for families(12)
Negative reviews(29)
Guest User
Collection Superior Room
Checked in Jul 2023
Travel with friends
16 Reviews
5.0/5
Outstanding
Posted on Jul 12, 2023
I’m a foreigner leaving China and stayed here after I cleaned out my apartment. It was great to see a full aerial view of my school and city before I left. Perfect encore to my time in China.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback from your experience to the Radisson Collection, Wuxi . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our staff.It is always a pleasure to have you as our guest and on behalf of all the staff at Radisson Collection, Wuxi , I look forward to welcoming you back. Have a nice Day!
Zainub
Collection Superior Room
Checked in Feb 2023
Family
31 Reviews
5.0/5
Outstanding
Posted on Mar 8, 2023
A very well designed and beautiful hotel. One of the best Radisson hotels I've ever been to. There's a Starbucks at yhe hotel which was very convenient. The staff were extremely friendly and kind. The room was huge, beautiful and very clean. I will definitely visit again soon. Highly recommend
Response from Property: Dear guests, Thank you for choosing Radisson Collection Hotel Wuxi.We are delighted to hear that you are satisfied with your overall stay experience. It is an honor for us and gives us more motivation to create an extraordinary Radisson Selection experience for you and many more guests.Thank you again for sharing, and sincerely look forward to your coming again to experience more of our products and services.Have a nice day!
Anonymous User
Collection Elite Room
Checked in Jan 2023
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Jan 27, 2023
Their services was great had an wholesome stay there
Very foreigners friendly because they also have some few foreigners I still remember one of them called Shumaila
Response from Property: Dear Guest, Greeting from Radisson Collection Hotel Wuxi. Thank you for choosing to stay with us. It’s our pleasure to know that you had a pleasant stay at our hotel. Integrating modern art and Jiangnan style make the hotel more fun. Hotel provides comfortable and uncomplicated experience to every guest. Total guest satisfaction is our utmost priority and according to your feedback that we able to maintain on our service standard to delight each guest. We do hope to welcome you back again to the warmth hospitality of Radisson Collection Hotel Wuxi, the next time you return to this lovely city! Sincerely, kiki, Marcom Manager of Radisson Collection Hotel Wuxi.
Guest User
Collection Superior Room
Checked in Jul 2023
Other
5 Reviews
5.0/5
Outstanding
Posted on Jul 4, 2023
One of the best hotels I’ve stayed at. Staff was welcoming and friendly. The room was immaculate, room service was on point.
I was visiting Wuxi for one day only, then I got caught in the rain, so I couldn’t get a taxi and missed my train. Once I checked in at the radisson, had a hot shower, with perfect water pressure, and settled into that comfortable bed all the trauma of the day was forgotten.
Thank you Radisson Team
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback from your experience to the Radisson Collection, Wuxi . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our staff.It is always a pleasure to have you as our guest and on behalf of all the staff at Radisson Collection, Wuxi , I look forward to welcoming you back. Have a nice Day!
Jones
Collection Superior Room
Checked in May 2024
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on May 31, 2024
Very good hotel and service.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback from your experience to the Radisson Collection, Wuxi . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our staff.It is always a pleasure to have you as our guest and on behalf of all the staff at Radisson Collection, Wuxi , I look forward to welcoming you back. Have a nice Day!
LEE
Collection Superior Room
Checked in Aug 2023
Business travelers
19 Reviews
4.7/5
Amazing
Posted on Sep 15, 2023
Nice hotel with Grand build up. Not far to wuxi high speed train station.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback from your experience to the Radisson Collection, Wuxi . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our staff.It is always a pleasure to have you as our guest and on behalf of all the staff at Radisson Collection, Wuxi , I look forward to welcoming you back. Have a nice Day!
Puran Jeswani Guangzhou
Collection Superior Room
Checked in Jun 2024
Business travelers
55 Reviews
4.5/5
Great
Posted on Aug 12, 2024
Beautiful location
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback from your experience to the Radisson Collection, Wuxi . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our staff.It is always a pleasure to have you as our guest and on behalf of all the staff at Radisson Collection, Wuxi , I look forward to welcoming you back. Have a nice Day!
Guest User
Selected Executive Double Room
Checked in Nov 2022
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Dec 1, 2022
WOW just WOW. THE best service from a 5 star hotel in China after 20+ years and hundreds of stays. Fair to say that a lot of hotels in China have the hardware (nice rooms and good facilities etc) but normally get let down by the software (service). This was an exception. Had serious issues with health codes and covid testing in Wuxi but Shumaila (Guest Service Manager) along with her Chinese colleague turned into Superwoman and Superman and went way beyond the levels of expected service for a 5 star hotel. First they accompanied me to the covid testing point (1 km away) but didnt stop there because i still had problems and had to go to the hospital to get tested (4 kms away). They helped order a taxi and Shumaila actually went to the hospital with me to ensure everything was ok! Also this was all done on her day off! Remarkable.
Throughout my stay the service in the hotel was excellent whether it be at check in or out (quick) or in the restaurant and/or executive lounge area. Everyone in the hotel had a smile on their face and was willing to be of assistance.
Food including breakfast had variety and was good
Keep up the excellent work, well done to Shumaila and your hotel team
Response from Property: Dear guestThank you for your comments, your comments mean a lot to us!Our hotel is looking forward to meeting you next time!
Guest User
Collection Elite Room
Checked in Dec 2023
Business travelers
7 Reviews
5.0/5
Outstanding
Posted on Dec 9, 2023
Great place to stay
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback from your experience to the Radisson Collection, Wuxi . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our staff.It is always a pleasure to have you as our guest and on behalf of all the staff at Radisson Collection, Wuxi , I look forward to welcoming you back. Have a nice Day!
Guest User
Collection Superior Room
Checked in Dec 2021
Couples
1 Reviews
5.0/5
Outstanding
Posted on Dec 30, 2021
We stayed on the christmas night and it was wonderful. Xeniya was so helpful, professional and so friendly. She helped us a lot and meet out expectations. Staff was so friendly and extremely helpful. Check in and check out processes were smooth and thanks to sheryl. Breakfast had lot of variety with western and asian. Swimming pool wss great as well. Room was spacious and well equipped. I have no hesitation to recommend this and i suggest to reach out to Xeniya for any need during the stay. She will be very helpful and i am sure she will make the stay a memarable one
Response from Property: Dear guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Radisson Collection Hotel, Wuxi. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
Aang Hidjaja
Collection Elite Room
Checked in Dec 2023
Business travelers
39 Reviews
5.0/5
Outstanding
Posted on Feb 27, 2024
Nice Hotel
Anonymous User
Collection Superior Room
Checked in Nov 2021
Other
1 Reviews
5.0/5
Outstanding
Posted on Nov 13, 2021
clean and good sevices
Response from Property: Dear Vincent U,Thank you for taking the time to share your feedback regarding your recent stay with us at Radisson Collection Hotel, Wuxi. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
Guest User
Selected Superior Twin Room
Checked in Oct 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Oct 7, 2024
This hotel is quite good, with new facilities and equipment, a very good environment, and the attitude of the service staff is also very good, especially Jason Liu Xialai and Nico Yu Jianing who handled the check-in and check-out procedures.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Radisson Collection Hotel Wuxi! A word of praise from you is better than a spring breeze. Thank you for your trust and love for Xiao Sheng. When I first met you, it was like an old friend returning. Xiao Sheng believes that guests are family members and make every trip feel like home. I look forward to meeting you again and wish you a happy life!
Guest User
Selected Superior Twin Room
Checked in Oct 2024
Family
7 Reviews
5.0/5
Outstanding
Posted on Oct 5, 2024
Self-driving in Nanjing. 2 adults and 2 children traveled, the eldest was already 177cm tall, we added an adult bed and 2 breakfasts per day, the added cost was very cost-effective, especially during the National Day holiday, the five-star hotel and service at this price were very satisfactory. The distance to various attractions is within an acceptable range, very convenient. I will continue to consider Radisson Blu for my next trip.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for visiting Radisson Collection Hotel Wuxi! Xiao "Sheng" is honored to provide you with a high-quality stay and dining experience. Your encouragement is the source of Xiao "Sheng"'s energy, and your favor is the vigor of Xiao "Sheng" to move forward. Thousands of words are summed up in one sentence. Thank you for your support for Xiao "Sheng". A spring breeze of ten miles is not as good as your praise. Thank you for your trust and love for Xiao "Sheng". When I first met you, it was like an old friend returning. If you are satisfied with your stay, you must bring your friends around you when you choose Xiao "Sheng" next time. I look forward to meeting you and your friends again~
Guest User
Selected Superior Twin Room
Checked in Oct 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Oct 3, 2024
An unexpected surprise, really great. I originally wanted to stay at Suning Hyatt, but later I couldn't check in for various reasons. I saw good reviews on Xiaohongshu, so I booked this one. It really didn't disappoint me. More importantly, the twin room I originally booked was sold out, so the merchant generously upgraded us to an executive suite. The room was large and clean! The front desk lady Xiao Ni was also very enthusiastic and attentive! The breakfast was also quite rich. Next time I come to Wuxi, I will stay here again!!!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Radisson Collection Hotel Wuxi! A word of praise from you is better than a spring breeze. Thank you for your trust and love for Xiao Sheng. When I first met you, it was like an old friend returning. Xiao Sheng believes that guests are family members and make every trip feel like home. I look forward to meeting you again and wish you a happy life!