No.27 Lianglishan Road, Wuyuan, Jiangxi, 333200, ChinaView Hotel Details
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Tianyou Business Hotel Guest Reviews
4.5/5
Good
3682 Reviews
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Verified reviews
Location4.4
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(3682)
Positive reviews(3629)
Reviews with photos/video(335)
Delicious breakfast(274)
Convenient for shopping(230)
Convenient parking(217)
Friendly front desk staff(179)
Near shopping area(146)
Offers pick-up/drop-offs(106)
Good air conditioning(83)
Delicious buffet(19)
Negative reviews(53)
Cltan8520
Discount Standard Room
Checked in Nov 2023
Travel with friends
17 Reviews
3.2/5
Posted on Dec 6, 2023
Staff is good. Cleanliness is moderate .
Response from Property: Dear customer: Hello! Thank you for your review. We take your suggestions very seriously and have arranged staff to make corrections. I hope you will be satisfied with your next stay. Thank you for your visit!
Guest User
Business Double Room
Checked in Sep 2023
Travel with friends
12 Reviews
5.0/5
Outstanding
Posted on Sep 19, 2023
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Response from Property: Dear guest, thank you for your encouragement and affirmation! What we pursue is to move customers. "When customers are in trouble and need help, the opportunity to move customers comes." The service brand of "family love" has remained unchanged for many years. Because of your recognition and encouragement, We will pass it on to all employees, this is our greatest reward, and we will work harder! welcome next time
Guest User
Business Double Room
Checked in May 2024
Family
2 Reviews
2.7/5
Posted on May 5, 2024
The king-size room is quite crowded. The bathroom is not separated into dry and wet areas. The shower head does not have a movable shower head. Living there feels oppressive.
Original TextTranslated by Google
Response from Property: Dear customers: I am really sorry that you had a bad experience. The double room is smaller than the standard room, and the bathroom does not have dry and wet separation. However, this is the only room type that does not have dry and wet separation. All other rooms have dry and wet separation. These basic information are introduced on the booking page. I am still very sorry that you are not satisfied. I wish you a happy life!
lj5838
Discount Standard Room
Checked in Apr 2024
Travel with friends
56 Reviews
3.5/5
Posted on Apr 24, 2024
The location of the hotel is pretty good, in the center of the county, next to the open-air paid parking lot, which is paid by the hotel. There are many places to eat not far away, including an old restaurant that has been open for 15 years. The price is cheap and the food is delicious. The special price room I booked is next to the breakfast room on the 2nd floor. I had to pay an extra 20 yuan to upgrade to the 6th floor, otherwise it would be extremely noisy in the morning.
Original TextTranslated by Google
Response from Property: Dear customer: Hello! You originally booked a special standard room. During the breakfast time, guests from other floors will come down to eat breakfast, so there may be more people walking around, but it will not affect other times. Guests who mind are generally recommended to stay in a business standard room or a deluxe standard room, which will be relatively quieter. The main price difference is not much, depending on the needs of the guests. Thank you for your comments. We will actively correct the shortcomings. I wish you success in your career~
Guest User
Discount Standard Room
Checked in Apr 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Apr 18, 2024
I came to Wuyuan with my wife and stayed at Tianyou Holiday Hotel. The environment was very good, the service was warm, and the TV would not turn on. We called and someone came to solve it. It was really good.
Original TextTranslated by Google
Response from Property: Thank you for your visit. Your satisfaction is our greatest comfort and greatest reward. We will work harder to do better! The quality and service are also excellent. We will escort your outdoor activities and add safety and happiness to your outdoor activities. We will definitely live up to your expectations! Welcome to visit us again!
Guest User
Business Double Room
Checked in Apr 2024
Travel with friends
11 Reviews
3.6/5
Posted on Apr 15, 2024
The location and price are OK, but there is no hand shower for the first time. The breakfast is not hygienic, with food all over the floor and table…
Original TextTranslated by Google
Response from Property: Thank you for your visit. The rooms and bathrooms have toiletries. Some facilities are different for different room types, and some have large shower heads. If you need, you can also communicate with the front desk in advance when you check in to exchange them for you. There were many people eating together for breakfast that day, and the aunt may not have time to clean up all at once, which made you feel unrefreshed. We also attach great importance to the problems you raised, and we will correct them in the future and will definitely live up to your expectations! Welcome to visit again!
Carriejiangjiangyou
Business Double Room
Checked in Mar 2024
Couples
27 Reviews
4.2/5
Very Good
Posted on Mar 31, 2024
Facilities: The toilet is very high-end and warm when you sit down; the decoration is a little old
Hygiene: Overall good, but no disposable slippers and toilet covers were provided on the first day
Environment: Very good, convenient transportation, complete facilities
Service: Very nice, the ladies are kind and friendly
Original TextTranslated by Google
Response from Property: Hello! We are glad that you have chosen to stay at Tianyou Holiday Hotel. The hotel is located in a prosperous area, with the bustle and convenience of the city. The hotel's buffet breakfast is rich in variety and delicious. The hotel has always hoped to use its own caring and warm heart to become the home away from home in your heart. We will also try our best to improve and strengthen management if we are not doing enough. Looking forward to your next visit!
Beibaokeduxingxia
Discount Standard Room
Checked in Feb 2024
Couples
48 Reviews
3.7/5
Posted on Feb 20, 2024
The hotel is located in the commercial district of Wuyuan, facing the street, and next to Wengong Mall, which is very convenient for buying breakfast and vegetables. The hotel is in good condition and the facilities are relatively new. The front desk girl is kind and can meet our requirements. The room is on the back street, the bed sheets and quilts are newly changed, the cleaning lady is very hard-working and provides warm service. The breakfast tastes good and the quantity is relatively large. The shortcomings are that the sewer is blocked and the shower room overflows, which affects the feeling of staying. The door is not soundproof, and the noise made by other guests when they check in in the middle of the night is loud, which affects the rest.
Original TextTranslated by Google
Response from Property: Dear guest! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. Thank you for your encouragement and support for our work. We have received your suggestions and will deal with them as soon as possible. We sincerely look forward to your visit again!
🌷mameili🌷
Discount Standard Room
Checked in Feb 2024
Couples
49 Reviews
5.0/5
Outstanding
Posted on Feb 19, 2024
Very good value for money, breakfast is included at this price, it's really good, the room is not small, hot water is good
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for falling in love at first sight with Tianyou Holiday! In the beautiful time, someone's eyes will be met inadvertently. In the words, I met you unexpectedly this time. Thank you for this fate. We will cherish it and look forward to seeing you next time! Wish you well!
Guest User
Deluxe Standard Room
Checked in Feb 2024
Other
1 Reviews
5.0/5
Outstanding
Posted on Feb 18, 2024
There were too many people traveling during the New Year, and the traffic was congested. This was not a very pleasant experience. The rest of the trip was very happy. The hotel arranged a driver to pick us up at the station. I was really grateful because I couldn't get a taxi that day. I did a lot of research in advance, tried local food, went to Huangling and Wunuzhou, had a lot of fun, took a lot of photos, and recommended friends to avoid the peak period next time.
Original TextTranslated by Google
Response from Property: Hello! Thank you for staying at our hotel and for your high recognition of all aspects of our hotel. Our management team has been instilling in our employees the spirit of excellence in service, so that guests can truly feel like they are at home. We will continue to sum up our experience and keep working hard, and look forward to seeing you come home again!
Guest User
Deluxe Standard Room
Checked in Feb 2024
Family
69 Reviews
5.0/5
Outstanding
Posted on Feb 13, 2024
The service attitude at the hotel front desk was very good. People in the north are particularly afraid of cold, and the central air-conditioning was very warm. There were supermarkets, fruit shops, and restaurants near the hotel. We also happened to catch the Dragon Lantern Festival, and it cost less than 15 yuan to take a taxi to Wunuzhou.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for falling in love at first sight with Tianyou Holiday! In the beautiful time, someone's eyes will be met inadvertently. In the words, I met you unexpectedly this time. Thank you for this fate. We will cherish it and look forward to seeing you next time! Wish you well!
Guest User
Discount Standard Room
Checked in Feb 2024
Family
30 Reviews
5.0/5
Outstanding
Posted on Feb 11, 2024
The room is spacious, the bedding is comfortable and clean, the hotel disposable supplies are complete and of high quality, and disposable toilet seats and razors are also provided. The hotel breakfast is good, dumplings were cooked for us on the morning of the first day of the new year, and the pickles were also delicious. Parking is a roadside parking space painted on the roadside bicycle lane. It was a very good experience.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the motivation for all hotel staff to work, and making every guest feel at home is the ultimate goal of our service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, which is the best choice for your travel. It is our honor to serve you, and all hotel staff look forward to your next visit!
Guest User
Discount Standard Room
Checked in Jan 2024
Family
26 Reviews
5.0/5
Outstanding
Posted on Jan 18, 2024
The renovation took a long time, but it was very clean, the service was friendly, and they found a parking space on the second floor of the alley. The free hotel reimbursed me. The service was very good, and they took the initiative to help me get things. The price-performance ratio was OK
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. We are very glad that you can remind us in time. We are honored to provide you with the best service. We welcome you to choose our hotel again for business trip or travel! We sincerely look forward to your visit again!
Guest User
Discount Standard Room
Checked in Mar 2024
Family
10 Reviews
5.0/5
Outstanding
Posted on Apr 17, 2024
Clean, comfortable and cost-effective
Original TextTranslated by Google
Response from Property: Thank you for your visit. Your satisfaction is our greatest comfort and greatest reward. We will work harder to do better! The quality and service are also excellent. We will escort your outdoor activities and add safety and happiness to your outdoor activities. We will definitely live up to your expectations! Welcome to visit us again!
zhougll
Discount Standard Room
Checked in Dec 2023
Other
64 Reviews
5.0/5
Outstanding
Posted on Dec 22, 2023
Facilities: Complete facilities, very suitable for stay
Hygiene: Cleaned every day, clean and tidy bathroom, smart toilet, thumbs up👍👍👍
Environment: Many restaurants nearby, convenient
Service: The front desk receptionist is warm and polite, thumbs up👍👍👍
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home at Tianyou Residence. We look forward to your visit again to review our progress and wish you a happy day!