Yabin Area, Wuzhi Mountain, Wuzhishan, Hainan, 572200, ChinaView Hotel Details
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Wuzhishan Yatai Rainforest Hotel Guest Reviews
4.5/5
Good
879 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(879)
Positive reviews(843)
Reviews with photos/video(301)
Classy environment(240)
Great air circulation(95)
Delicious breakfast(66)
Friendly front desk staff(42)
Close to amusement park(30)
Well designed(11)
Negative reviews(35)
Guest User
Elegant Room (2 Beds)
Checked in May 2024
Travel with friends
1 Reviews
4.7/5
Amazing
Posted on May 18, 2024
Perfect stay in the amazing surrounding. Huge terretory with villas, swimming pool and a little zoo build in a tropical landscape. The hotel is located right next to the entrance to the national rainforest park.
The stuff is super supportive. We were upgraded to the room on the 5th floor with a remarkable view on the mountains. Also, Mr Sam help us to plan and book our futher travelling in the surroundings.
Thank you for our outstanding vacation!
Michael Wenxue
Elegant Villa (Double bed)
Checked in Oct 2023
Family
77 Reviews
4.0/5
Very Good
Posted on Oct 28, 2023
The hotel is close to the rainforest park, but far away from the city. The room is spacious and clean. The gym equipments are old. The outdoor pool is nice. The parking lot at the front of the hotel is very small. The staff are friendly. The buffet breakfast is expensive for its quantity.
Response from Property: Hello dear guests! First of all, thank you for choosing to stay at the hotel. We humbly accept your compliments and we will correct them in time if we do not do well. The hotel is located in a tropical rainforest national park. The swimming pool is filled with spring water from the mountain. The rooms are old because they have a certain age, so they may be different from what you expected, but we are diligently maintaining and maintaining them. In addition to the parking spaces in the lobby, the hotel also has a dedicated parking lot. Due to the special geographical location, the parking spaces are scattered in the hotel area. The concierge can guide you to parking and pick-up. For you, we will continue to surpass and improve. Keep it up. We look forward to your visit again in the near future and share the leisure and joy of your next vacation here~! I wish you a happy life and smooth work!
HappyVic
Deluxe Villa (Double bed)
Checked in Oct 2023
Couples
49 Reviews
4.0/5
Very Good
Posted on Oct 4, 2023
Unbelievable scenery! Stunning surroundings and great service
Anonymous User
Superior Room (2 beds)
Checked in Oct 2022
Travel with friends
12 Reviews
5.0/5
Outstanding
Posted on Jan 4, 2023
A much needed weekend staycation in Hainan.
Hotel is in a gorgeous location - set in the tropical rainforest. Very large grounds.
Helpful and accommodating staff.
Bath tubs and heated blankets for the cooler months.
We had a fantastic guide who took us on a walk just outside of the hotel and into the rainforest. You can do a shorter loop or you can continue up and up and up lots of stairs- it is a good workout. The path is not 100percent complete / or not open right at the top so we went to a little door and back down again. I very much enjoyed this walk. Our helpful guide provided with walking sticks and helped with photo opportunities. After the the walk he showed us a a temple and gallery located in the hotel’s grounds. The gallery kindly provided us with our very own tea ceremony and the views from the small room of the mountain was lovely.
Guest User
Guestroom - with View (2 beds)
Checked in Feb 2022
Solo travelers
15 Reviews
4.7/5
Amazing
Posted on Feb 8, 2022
Great location right next to National Park and only place that has special process to bring foreigner into the park (which normally is not possible anymore).
Nice view possible from the room, but always depends on the weather :)
Restaurant service due to Chinese new year was a bit messy, but welcoming-cultural dance and helpful staff made an overall great stay.
Response from Property: Hello, dear foreign friends! Thank you very much for choosing to stay in our hotel and giving us a good review. Thank you for your support and recognition of our hotel! Your encouragement is the biggest driving force for us to move forward. Most of the hotel staff are local ethnic minority compatriots. They are very warm and simple. Serving every guest with sincerity and heart is the working principle we have always adhered to. Thank you for liking China In the new year, we look forward to your coming again in the near future, and share the leisure and joy of the next holiday here~! I wish you a happy New Year here, I wish you a happy New Year, auspicious Year of the Tiger, and work like a tiger with wings!
Guest User
Elegant Villa (Double bed)
Checked in Dec 2021
Couples
7 Reviews
4.0/5
Very Good
Posted on Jan 16, 2022
Poor service. Rest of the Hotel was nice. Nice location, nice outside area inside rainforest. We checked in advance to make sure they accept foreigners and they did. But they didn’t bother telling us that the national park that this hotel is in, doesn’t really allow foreigners to hike up the mountain (which is the only reason you’d really go to that park). They only told us by letting us sign a piece of paper at check-in that states we wouldn’t try to climb the mountain as it’s not allowed for foreigners.
So we stayed only for a night and left again - disappointed.
Response from Property: Dear guest, after seeing your review, all the hotel staff feel very regretful and sorry. It is a pity that we were unable to provide you with a satisfactory stay experience. We are deeply sorry! The hotel is located in a national park. The original natural environment and ultra-high negative oxygen ions are popular among guests. It is a natural oxygen bar. However, the scenic spot does not allow foreign guests to climb. This is for your safety. I hope you can understand. Thank you again for your review, we sincerely look forward to your visit again! ! I wish you success in your work and a happy life!
Guest User
Elegant Room (2 Beds)
Checked in Dec 2021
Travel with friends
2 Reviews
4.2/5
Very Good
Posted on Dec 27, 2021
Pretty location, good service, clean rooms - but very cold and damp in December with no heating in the rooms. Probably a great place in the summer, but I would not recommend it during winter.
Da-Coach
Deluxe Villa (2 beds)
Checked in Dec 2021
Family
2 Reviews
3.7/5
Posted on Dec 21, 2021
Nice location for visitors with cars, otherwise very hard to truly checkout the beautiful region. A big rainforest park is right next to the hotel but doesn’t take foreign guests which was a huge disappointment for my family.
Response from Property: Hello dear guests! Thank you very much for choosing to stay at our hotel and for your positive review. The hotel is located in a tropical rainforest national park. The hotel's biggest advantage is the original natural environment and ultra-high negative oxygen ions, making it a natural oxygen bar. The geographical location here is special, so it is recommended to drive by yourself. As for the national park, it is temporarily not accepting foreign guests because it has been raining recently, making it inconvenient to climb. For your safety, I hope you can understand. In fact, walking around the hotel park is also a good choice, or going to the tropical rainforest scenic spot to walk on the plank road is also a rare option. We sincerely look forward to your visit again and wish you a happy life!
Guest User
Superior Room (2 beds)
Checked in Jul 2024
Family
4 Reviews
3.5/5
Posted on Jul 31, 2024
The toiletries in the room were misplaced, but they were changed the next day. The toilet tank was leaking. The overall hotel was a bit old, but it had a good environment. It was in a tropical rainforest and it was very convenient to go to the national park (only 100m away). Children could explore the rainforest at night. The self-funded project is very worthwhile. The children saw many tropical insects. The rest is almost useless as a resort hotel.
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Anonymous User
Elegant Villa (Double bed)
Checked in Jul 2024
Couples
6 Reviews
4.0/5
Very Good
Posted on Jul 31, 2024
I booked this hotel for climbing Wuzhi Mountain. The overall facilities and decoration are very good, but the service attitude at the front desk is very poor. When I checked in, I was very strange, urging and impatient. Although it is at the foot of the mountain and has a unique tropical scenery, we also hope that we can treat tourists with sincerity without being shabby or arrogant.
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Anonymous User
Elegant Villa (2 beds)
Checked in Jul 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on Aug 1, 2024
1. Wuzhishan summer resort, the temperature is about 25°, super cool
2. The greening of the hotel is super good, you can see the big crocodile tree🕷️ on the roadside, and the huge root-hugging tree
3 The villa area was a bit damp in July. The pub directly upgraded the room to the second floor with an electric mattress. If you are particularly afraid of the tide, it is recommended to stay in a non-villa area.
4. The breakfast in the hotel is great, and the Chinese restaurant is also delicious. You can follow the official account to buy a group purchase package which is very cost-effective.
5. There is a cute macaw in the hotel lobby. You can feed it some white melon seeds. It likes to jump on people’s arms. If you are in a good mood, you can even pet its little head.
6. There is a night tour in the hotel lobby. Stick insects and katydids are huge. The greening of the hotel is quite good.
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6/7
Guest User
Elegant Villa (2 beds)
Checked in Jul 2024
Family
10 Reviews
5.0/5
Outstanding
Posted on Jul 31, 2024
The experience of this stay exceeded expectations. I have always wanted to stay here. I was a little hesitant after seeing reviews saying that it was moldy and the facilities were aging. This time I brought my children to rafting and booked a villa twin room. I was really surprised after checking in. The room is completely in the tropics. In the forest, the birds are singing and the flowers are fragrant, it is quiet and comfortable, and the environment is simply too good! Moreover, the hotel is only 100 meters away from the Tropical Forest Park, which is so convenient. I highly recommend everyone to stay and go to the Forest Park. It is a beautiful environment that can only be found in Hainan! The concierge guy was very nice. He picked up and dropped off the hotel by battery car and introduced the hotel and surrounding environment. Like it! By the way, the room is not damp.
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Heqianenai
Elegant Room (2 Beds)
Checked in Jun 2024
Business travelers
17 Reviews
4.6/5
Great
Posted on Jun 4, 2024
The environment is very elegant and quiet, with complete facilities, clean and tidy, the service is warm and thoughtful, and the people are very polite. The location is excellent. The hotel is 100 meters away from the entrance of the scenic spot.
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Response from Property: Hello dear guests! Thank you for your recognition of the hotel, your review and the beautiful photos. It is our endless honor to receive your recognition and praise. Your satisfaction is our greatest affirmation! We look forward to your visit again in the near future and wish you a happy life and smooth work!
Guest User
Elegant Room (2 Beds)
Checked in May 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on May 18, 2024
The hotel is really a paradise. The air is really good. I regret not being able to climb the mountain because of the rain. What is surprising is that such a remote hotel has such an exquisite barbecue music bar. The drinks are also relatively rich, and the barbecue ingredients and taste are also online. , you can also sing karaoke, the fat owner of the bar is very interesting, he also has a good drinking capacity, I got drunk at night, it was very enjoyable
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at the hotel and giving the hotel 5 stars. Thank you for your support and recognition of our hotel! Your encouragement is our biggest motivation to move forward. Serving every guest sincerely and attentively is the working principle we have always adhered to. The hotel’s Qing Bar is the highest Qing bar in Hainan. The hotel is located in the Tropical Rainforest National Park, and the natural ecological environment is very Well, the annual average temperature here is 22.4℃, which is a tropical rainforest climate with super high negative oxygen ions. We look forward to the near future, sincerely look forward to your visit again, and wish you a happy life!
Guest User
Elegant Villa (Double bed)
Checked in May 2024
Family
3 Reviews
4.6/5
Great
Posted on May 5, 2024
Living in the forest, I booked a rainforest villa room, and the front desk upgraded it to a deluxe villa room. The difference between the two is that one is on the second floor and the other is on the first floor. The conditions are better than I expected, the sound insulation effect is also good, and I sleep well.
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6/9
Response from Property: Hello dear guests! Thank you for your recognition and praise of the hotel. It is our endless honor to receive your recognition and praise. Your satisfaction is our greatest affirmation! During your stay, we will do our best to provide you with a better stay experience! For you and the travelers who love this place, we will continue to surpass and improve. We look forward to your visit again in the near future and wish you a happy life and smooth work!