Premier Inn Manchester Airport Heald Green

Stayed for 1 night prior to going away from Manchester Airport. Convenient location and free car parking.

Nice view, bed is very comfortable, Good service and will book this upcoming, it bring me unforgettable memory.

The room had not been cleaned. There was a used cloth on the floor. The bin had not been emptied and had chewing gum in it. A glass with the previous occupant's water sat on the desk. The sink panel in the bathroom kept falling off. Outside of the hotel there were pint glasses on the ground and the area was strewn with litter, especially near the picnic table area. The restaurant seating, tabletops and floor were sticky, covered in crumbs and had greasy marks. We mentioned that some of us are immunosuppressed. The reception staff member did not seem to care very deeply about any of this. Although we were offered a discounted meal, we had no confidence to eat at the restaurant. We ate elsewhere, but had to stay because we had booked flights. We would not stay here again.

From the moment we arrived the receptionists gave us such a warm welcome! They were friendly and chatty and told us about promotions they had on in the restaurant to save us extra ££. The check in process was an easy and smooth process completely fuss free! They wasn’t pushy and didn’t make us feel like we had to book anything right on check in, on entering our room it was clean and fresh. All the facilities were convenient and all in good working order, we even had a fan in our room which was a lovely surprise on a hot summers evening! The evening food on the restaurant was so tasty and really good value for money! The drinks were nice too! We had a very good nights sleep and the beds were very comfortable. The morning breakfast was nice too. Lots of variety for children with their continental options and also a HOT cooked breakfast that is made to order! Checkout was a smooth process to! Will definitely come again if I revisit the area! The best premier inn we’ve stayed at for sure! Thankyou for a wonderful stay!

I didn’t expect much from this hotel from the mixed reviews and the price paid for the room. Well I was pleasantly surprised yes the hotel needs a refit and does look tired and shabby in places but with these things will mean a price hike. my room was clean when I arrived. What makes this hotel is the staff ! The reception staff are warm and engaging bar staff are incredible both evening and breakfast times service was prompt and even though not a buffet breakfast the food order was taken and food was on the table within 10mins