YUNZHU HOTEL

YUNZHU HOTEL Reviews

YUNZHU HOTEL

217 Qingnian Road, Lianhu District, Xi'an, Shaanxi, ChinaView Hotel Details
YUNZHU HOTEL
YUNZHU HOTELYUNZHU HOTELYUNZHU HOTEL
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YUNZHU HOTEL Guest Reviews

4.7/5
Outstanding
1046 Reviews
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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Easy to get around(207)
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Friendly front desk staff(136)
Quiet & comfortable(77)
Would stay again(31)
Has rooms for families(18)
Negative reviews(15)
Guest User
Cloud Enjoyment Sunshine Double Bed Room
Checked in Jan 2024
Family
14 Reviews
2.2/5
Posted on Feb 15, 2024
I went to the front desk to inquire about extending my stay. I saw that there was a cheaper room type on Ctrip. The boss denied that it was not available and asked me to refresh the page. When I refreshed, it was gone. During this period, I saw that he clicked on the computer. Clicking the mouse, I don’t know what’s going on. Is it necessary to do this in order to make an extra one or two hundred? If integrity is gone, do you expect good service?
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay. We are deeply sorry for the problems you mentioned. Because we are using a nationally networked hotel system, the computer system will automatically adjust the room rate according to the booking status at each time. Sometimes guests The room rates you see will change when displayed. At the same time, the hotel will not provide selective services based on the room rates booked by guests. We will do our best to provide high-quality services to every guest staying in the hotel 24 hours a day. At the same time, we There will also be dedicated personnel to conduct telephone follow-up visits during the guest's stay and after departure. If we did not satisfy you, we deeply apologize again. At the same time, you can also give us a chance to make corrections. We look forward to having you come home again and let you Feel our sincerity! Looking forward to your return! I wish you a happy new year and a happy family!
Qinshanruhuai
Special Queen Room
Checked in Nov 2023
Couples
5 Reviews
1.5/5
Posted on Jan 22, 2024
The air conditioning in the room is very average. There is obviously a problem with the heating. I have to make do with sleeping. Who knows how to cover your nose with a quilt to ensure that your nose is not cold when you exhale and inhale. I will never stay in this hotel again.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Yunzhu Hotel (Xi'an Huimin Street Sajinqiao Branch)! First of all, Xiaoyun is very sorry for the inconvenience caused to your stay. Xiaoyun deeply apologizes. The air conditioner in Xiaoyun's room needs to be adjusted by opening the panel. The default setting of the air conditioner is automatic wind, so the wind blowing out is neither cold nor hot. You can contact the hotel staff 24 hours a day to control all the electronic products in the room for you. Xiaoyun is at your service 24 hours a day. Secondly, Xiaoyun hopes that you can give Xiaoyun a chance to make amends and provide you with a more cost-effective stay experience. Is it possible for you to apologize for the compensation? If you see Xiaoyun's reply, Xiaoyun also hopes that you can choose to contact Xiaoyun. I would like to express my apology for your stay again and apologize for our failure to solve the problem for you in time. I hope you will have the opportunity to choose YUNZHU again; and finally, I wish you: always smile and have a happy family!
Guest User
Cloud Enjoyment Preferred Double Bed Room
Checked in Aug 2023
Couples
1 Reviews
2.7/5
Posted on Sep 20, 2023
When I booked the room, I didn't notice that there were no windows and the whole room was airtight. Although there was an air purifier, it was very noisy and I couldn't sleep with it on. There was a corridor in the middle and the sound of the door opening in the next room made my husband think he was driving us. Room! ! It's just that the ladies at the front desk are very enthusiastic...other words can't be said.
Original TextTranslated by Google
Response from Property: Dear guest! Thank you for your stay! Because we have a variety of room types, we also blame us for not informing you clearly when you checked in that this room has no windows. Again, we have given timely feedback to the hotel manager. Please contact us as soon as possible so that we can We bring you the effect of the renovated room! Come and experience our different room types at the same time! We are also trying to contact you, and we hope you can contact us. We are just a stop on your journey. We hope that our services will make you feel our sincerity! Yunzhu Hotel is waiting for your arrival!
Guest User
Cloud Enjoyment Preferred Twin Room
Checked in Jan 2025
Travel with friends
1 Reviews
3.2/5
Posted on Feb 9, 2025
實話實話,離地鐵站還是比較近的,走路5分鐘差不多。但是同地方有很多離得更近的酒店。這家酒店在一個巷子而非主路上,價錢較之主路上的某酒店卻並不便宜,甚至高出些許。抱着一分錢一分貨的想法我們定了這家,可事實就是,我覺得性價比不怎麼樣。位置更好且便宜些的那家我沒住過,就不予評價了。這一家,首先,我們定的雙床房,去了卻是一個大床和單人床…p1這也説不上多大的槽點,可接下來卻有兩個致命傷。 1.圖見p2.3廁所貼膜尷尬,疑似貼反。上廁所的地方,裏面看外面看不清,外面看裏面輪廓卻有些過於明顯,實在是讓人尷尬。每次朋友方便時,我都衹能背過身。 2.圖見p4.5床頭軟包疑似有幹鼻屎,實在是讓我噁心至極,一晚上都沒靠上去,體驗感不好。雖説確實這有些細節,可能店家打掃衞生時沒有注意到。可是作為客人,在我想要躺下休息時,卻不得不看到這些啊。 綜上所述,這家不太有性價比,價格不算便宜,位置也不是最有優勢,環境也就那樣哈。大家自己看着考量吧,都是來旅遊,也就住這麼一晚上,衹能説嫁雞隨雞嫁狗隨狗了哈
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Response from Property: 尊敬的客官,感謝您入住雲築酒店(鐘鼓樓灑金橋地鐵站店),很遺憾沒為您帶來滿意的入住體驗,。您預訂的房間是惠選雙床,為了您住的舒適,我們幫您升級了一下房型,一張1.8的床 和一張1.2的床。房間的貼膜問題我們會及時處理,感謝您的意見。房間床頭的軟包上面的是顏色膏殘留,比較頑固,已經沁入,我們也在進行深度清潔。進行及時整改的呢,如果您能看到小雲的回覆,小雲想做到最好,做到更好,為每一個入住雲築的顧客一個滿意的出行之旅,開心的入住之所;最後,小雲祝您生活愉快,開開心心每一天!
Xiaoxiao
Cloud Enjoyment Sunshine Twin Room
Checked in Jan 2025
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Feb 6, 2025
特別特別好的酒店. 環境:安靜. 離地鐵站很近,可能三分鐘?離灑金橋,回民街,鐘鼓樓都很近. 想走路達,又想安靜的,這是好選擇. 設施:有中央空調,不會冷. 衞生:乾淨整潔. 服務:非常好的服務. 所有前台和清潔阿姨都禮貌熱情. 還送了伴手禮. 忘了照相酒店房間,衹剛好照了那個大堂的留言貼. 總之這個性價比也是沒誰了!
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Response from Property: 親愛的主人大大,感謝您入住雲築酒店(鐘鼓樓灑金橋地鐵站店)!謝謝您在芸芸酒店中選擇在雲築酒店小憩,也許是緣分,也許是命中註定,又或是冥冥之中讓我們可以給您增添一份美好的回憶.您簡單的點評,您全五分的肯定,都是我們前進的動力!能為您服務是我們的榮幸!您要是喜歡有空就再來呀,我們和您約定不見不散!您常回來看看!
Guest User
Cloud Enjoyment Sunshine Twin Room
Checked in Jan 2025
Family
1 Reviews
5.0/5
Outstanding
Posted on Feb 4, 2025
晚上到有點晚了,前台小姐姐服務很好,還專門打電話確認。酒店離灑金橋超近,穿過停車場就到了,整體環境還不錯,因為是春節,外面有人放鞭炮🧨,除去這個,還是比較安靜的!謝謝前台小姐姐送的特色小吃,祝新年快樂!
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Response from Property: 親愛的客官,非常感謝您入住雲築酒店(鐘鼓樓灑金橋地鐵站店)!感謝您的入住與讚賞!我們會及時給每一位客官解決與處理他們需要的幫助或疑問的哦,做到性價比高的酒店服務。小雲很高興能為您的出遊帶來美好的時光。您的讚賞給予小雲很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位顧客享有賓至如歸的入住感受,熱切期待您的再次光臨!祝您新年快樂!
Guest User
Cloud Enjoyment Sunshine Double Bed Room
Checked in Dec 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Jan 8, 2025
酒店整體入住感受特別滿意。前台提供行李免費寄存,叫醒服務。服務效率高。房間內乾淨整潔,床高低合適,空間大。服務效率高。房間面積大,通風也很好,無異味。被子柔軟 睡的很舒服,空調效果強,很快達到理想的温度 手機信號強,有免費WiFi!
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Response from Property: 親愛的客官,感謝您入住雲築酒店(鐘鼓樓灑金橋地鐵站店)!看到您大大的5行好評,讓我們覺得所有付出都是值得的,同時酒店就是要打造3星的價格,5星的服務!常感謝客官對我們雲築酒店的滿意與肯定,做到讓客人滿意只是我們的起點,驚喜和感動才是我們的目標,我們會不斷努力,繼續加油,期待您的下次入住,我們將會給您提供更多的貼心服務,同時也希望您可以將雲築推薦給您更多的朋友,感激不盡!
Guest User
Cloud Enjoyment Sunshine Double Bed Room
Checked in Dec 2024
Solo travelers
3 Reviews
5.0/5
Outstanding
Posted on Jan 7, 2025
住過這麼多酒店,這家必須讓我心甘情願給出好評! 位置超優越,離灑金橋地鐵口就一百米。酒店外觀簡約大氣,一走進大堂,寬敞明亮,裝修精緻又有格調,高級感撲面而來。前台服務人員熱情周到,辦理入住速度超快。房間比照片好看!空間寬敞,佈局合理。床又軟又舒服,床上用品乾淨整潔,睡了個超安穩的好覺。
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Response from Property: 親愛的小主,非常感謝您入住雲築酒店(鐘鼓樓灑金橋地鐵站店)!看到您給小雲點評了如此多真是感動萬分,貼心的小主,感謝您在西安出行的日子選擇了我們雲築酒店入住,能為您提供滿意的服務是我們的榮幸。我們始終相信好的口碑和服務一定是從您的滿意度傳播出去的,同時我們很榮幸能夠為您提供優質的服務,如果有機會您再來陝西,小雲仍然會竭盡全力為您帶來更好的服務!祝您生活愉快!
Guest User
Cloud Enjoyment Sunshine Double Bed Room
Checked in Dec 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Jan 27, 2025
離灑金橋特別近,吃飯方便 設施:特別新,很舒適 衞生:乾淨清爽整潔 環境:特別好,很喜歡 服務:小姐姐特別熱情,大廳有準備雨傘☂️住西安最好的一次體驗,小姐姐也很漂亮😻
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Response from Property: 親愛的親親,感謝您入住雲築酒店(鐘鼓樓灑金橋地鐵站店)!能與您相遇真是太幸運了,非常感謝您在百忙之中寫下的寶貴點評,您的評價就是我們最大的動力呢,鄰里般的服務,給您不一樣的體驗~簡短的話語表達了我們雲築人的情感!期待您的再次回家!
Guest User
Cloud Enjoyment Sunshine Double Bed Room
Checked in Dec 2024
Couples
4 Reviews
5.0/5
Outstanding
Posted on Jan 17, 2025
兩次來西安旅遊,都是訂的這家酒店,非常滿意!位置就在灑金橋附近,晚上都是走去夜市,吃了又走回來的,但是周邊不吵鬧,睡的很舒服。床不會太軟,男朋友説枕頭和床都是睡過很滿意的。
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Response from Property: 親愛的客官,感謝您入住雲築酒店(鐘鼓樓灑金橋地鐵站店)!非常感謝客官對我們雲築酒店的滿意與肯定,做到讓客人滿意只是我們的起點,驚喜和感動才是我們的目標,我們會不斷努力,繼續加油,期待您的下次入住,我們將會給您提供更多的貼心服務,同時也希望您可以將雲築酒店推薦給您更多的朋友,感激不盡!
Guest User
Special Queen Room
Checked in Nov 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Dec 26, 2024
酒店服務人員超級好的,進門辦理會細心詢問,而且非常體貼,行李拿不下還會主動幫忙,其次酒店衞生真的非常乾淨,客房大姐打掃衞生的時候非常細緻,就連角落的衞生死角都清理的乾乾淨淨。酒店隔音也很不錯,基本上聽不到任何噪音。酒店設施就更不用説了非常棒 酒店的位置十分便利,周邊配套齊全,房間舒適温馨,酒店的員工都很熱情周到,服務態度極佳,真心覺得這是一家值得信賴的好酒店!
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6/8
Response from Property: 親愛的小主!感謝您入住雲築酒店(鐘鼓樓灑金橋地鐵站店)!小雲很開心您能與我們分享您的入住體驗,我們始終堅信繼續加油給小主最貼心的服務,最愉快的出行之旅,最放心的入住;希望給每位小主帶來家一樣的温馨感覺,再次感謝您對我們的肯定,希望下次還能給您滿意的服務,也希望您把小雲多多推薦給您身邊的親朋好友哦~期待你再次“回家”呦~
Guest User
Cloud Enjoyment Sunshine Twin Room
Checked in Nov 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Dec 24, 2024
酒店服務一流,員工態度親切,房間設施齊全,整潔乾淨,是出差和旅行的理想選擇。房間設施新穎齊全,1樓還設有洗衣房和烘乾機,方便客人使用。微波爐也可以加東西。酒店位置便利,周圍餐飲選擇多,交通方便。 因為我們到達時間較早,前台服務員很熱情給倒酸梅湯茶,耐心解答疑問,服務貼心。非常不錯的一家酒店,性價比很高
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Response from Property: 親愛的小主!感謝您入住雲築酒店(鐘鼓樓灑金橋地鐵站店)!小雲很開心您能與我們分享您的入住體驗,我們始終堅信繼續加油給小主最貼心的服務,最愉快的出行之旅,最放心的入住;希望給每位小主帶來家一樣的温馨感覺,再次感謝您對我們的肯定,希望下次還能給您滿意的服務,也希望您把小雲多多推薦給您身邊的親朋好友哦~期待你再次“回家”呦~
Guest User
Cloud Enjoyment Sunshine Twin Room
Checked in Nov 2024
Travel with friends
6 Reviews
5.0/5
Outstanding
Posted on Dec 23, 2024
這家酒店給我留下了深刻的印象,從入住到退房,每一步都體現了酒店的服務。房間衞生很乾凈,設施齊全,床鋪非常舒服。酒店地理位置也比較優越,附近就是地鐵站,離灑金橋很近,可選擇的美食也很豐富。前台服務很好,酒店的員工都很熱情周到,真心覺得這是一家值得信賴的好酒店,性價比很高。毫不猶豫的給五星好評!也推薦給大家
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Response from Property: 親愛的客官,感謝您入住雲築酒店(鐘鼓樓灑金橋地鐵站店)!看到您大大的5行好評,讓我們覺得所有付出都是值得的,同時酒店就是要打造3星的價格,5星的服務!常感謝客官對我們雲築酒店的滿意與肯定,做到讓客人滿意只是我們的起點,驚喜和感動才是我們的目標,我們會不斷努力,繼續加油,期待您的下次入住,我們將會給您提供更多的貼心服務,同時也希望您可以將雲築推薦給您更多的朋友,感激不盡!
Guest User
Cloud Enjoyment Preferred Twin Room
Checked in Nov 2024
Couples
4 Reviews
5.0/5
Outstanding
Posted on Dec 22, 2024
在攜程上找到這家酒店,不錯的體驗!前台小姐姐們都很熱情,始終帶着微笑,有求必應,服務很好,點贊。房間設施都很新,設施齊全,空調給力,熱水充足且穩定。衞生間很乾凈。地理位置也十分優越,周邊交通便利,靠近熱門景點和美食街。無論是去遊玩還是尋覓美食,都極為方便。很不錯的體驗,下次來還會選擇。
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6/8
Response from Property: 親愛的小主大大!感謝您入住雲築酒店(鐘鼓樓灑金橋地鐵站店)!看到您的點評,小雲十分的開心,很榮幸我們的服務得到您的評價,我們會一貫保持熱情真摯地為每一位客人服務。舒適、靜謐、温暖、樸實的住宿空間是小雲所有工作人員致力為您打造的生活方式,小雲很期待您有空再來看看哦,祝:生活愉快!
Guest User
Cloud Enjoyment Sunshine Family Suite
Checked in Nov 2024
Travel with friends
31 Reviews
5.0/5
Outstanding
Posted on Dec 21, 2024
來西安找朋友,打算去灑金橋逛逛。感覺現在不算旅遊旺季,但是人還是好多好熱鬧🚕🚕🚕🚕逛完就定下來住到灑金橋附近,無意中看到這家店,離灑金橋很近,步行5分鐘就能到,酒店挺新的,房間很乾凈,有空調也暖和。大廳還有一個特色留言板,可以在這裏留下自己的留言哈哈,算是在這裏留下對西安的感受和回憶✨✨✨前台小美女服務態度很好,臨走退房時還送了一個庫洛米小掛件🎁也非常感謝小美女給我介紹的本地美食推薦。很不錯的一家酒店
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6/8
Response from Property: 親愛的小主人!感謝您入住雲築酒店(鐘鼓樓灑金橋地鐵站店)!非常感謝您在百忙之中抽出您的寶貴時間,給我們小雲做5分點評,也感謝您的照片反饋哦,更感謝您能選擇我們雲築酒店,我們對每位客人提供優質的服務沒有終點,感謝有您的陪伴!小雲房間設備和日用品都要求高標準,用心去做。力爭為每一位客人有更好的入住感受。真誠期待您的再次光臨!祝您生活愉快!