It can be seen that the owner is determined to build a large hotel that can compete with international five-star standards. The hardware decoration is very ambitious. However, it is a pity that the GM he hired is not capable enough, causing all aspects of hotel services to be inadequate. I have stayed in many first-class hotels at home and abroad, such as Four Seasons, Mandarin Oriental, and Peninsula. I can directly tell the owners to find a capable GM. The general manager will mess around, and the people below will mess around. Let me tell you a few impressive ones. , there was a girl at the check-in counter who spoke inappropriately. I suggest you go to Beijing Peninsula Mandarin or Four Seasons to learn how they receive guests and how to deal with their speech. Furthermore, the breakfast service staff are not well trained, the seating arrangements are chaotic, and the collection of dishes is very inefficient. , then the air conditioner in the room reported that the room was very hot, but the explanation was that other guests reported that the air conditioner was very cold, so they turned off the central unit. This is the first time I heard of this strange solution. If it is cold, you can wear more clothes or turn it off. The air conditioning in the room was good, but it was useless even if it got hot, even if I took off my clothes. The whole room was around 28 degrees all night. When I finally left the hotel, I was given a camel doll as compensation. In short, there are still many areas that need improvement.
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