Holiday Inn Xi'an Greenland Century City

Holiday Inn Xi'an Greenland Century City Reviews

Holiday Inn Xi'an Greenland Century City

No.5 Jinye Road, Yanta District, Xi'an, Shaanxi, 710065, ChinaView Hotel Details
Holiday Inn Xi'an Greenland Century City
Holiday Inn Xi'an Greenland Century CityHoliday Inn Xi'an Greenland Century CityHoliday Inn Xi'an Greenland Century City
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Holiday Inn Xi'an Greenland Century City Guest Reviews

4.6/5
Very Good
1574 Reviews
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(1574)
Positive reviews(1528)
Reviews with photos/video(219)
Friendly front desk staff(276)
Easy to get around(193)
Delicious breakfast(153)
Close to metro(66)
Perfect for business trips(62)
Convenient for shopping(56)
Great swimming pool(22)
Loved the night views(19)
Negative reviews(46)
JaromAC
Superior Queen Room
Checked in Jan 2025
Couples
16 Reviews
3.0/5
Posted on Feb 5, 2025
This hotel is located in a neighborhood with easy road and subway access to the city center and Grand Pagoda. The breakfast was average, and the laundry service was unavailable during the Chinese New Year. The WIFI was slow as well. Okay for the value of money but better to be avoid in general.
Response from Property: Dear Guest,Thank you for your review. We apologize for the short comings you experienced during your stay. We are constantly working to improve our services. Regarding the breakfast, we will look into ways to enhance the quality and variety. We understand your disappointment with the unavailability of the laundry service during the Chinese New Year,and we will strive to find a better solution in the future. We are also aware of the WIFI speed issue and are working to improve it. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.Hotel General Manager Ray Zhang
Guest User
Superior 2-bed Room
Checked in Dec 2024
Business travelers
2 Reviews
4.7/5
Amazing
Posted on Jan 24, 2025
I was very satisfied with my stay at the hotel, and the front desk Zack ，Daira provided attentive service.
Response from Property: 尊敬的客人，您好！感謝您選擇入住西安綠地假日酒店，並能抽出寶貴時間給予我們評價。得知您有良好的入住體驗，我們甚是榮幸。我們一直致力於為每個客人打造温馨，舒適的“家外之家”，您的認可也讓我們的努力都變得更有意義。再次感謝您的好評，期待您的再次光臨。祝您新年快樂，萬事勝意。西安綠地假日酒店總經理 Ray Zhang
Chuanguang
Superior 2-bed Room
Checked in Oct 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Nov 19, 2024
Nice environment and friendly staff. Highly recommended.
Response from Property: Dear guest, thank you for choosing our hotel and sharing your pleasant experience with us. We are glad to know that you have enjoyed a comfortable stay. We look forward to welcoming you again on the next time! Director of Rooms Charles Gao.
Anonymous User
Superior 2-bed Room
Checked in Dec 2022
Solo travelers
11 Reviews
5.0/5
Outstanding
Posted on Jan 24, 2023
Staff are pretty friendly and always ready to help. Good location. I had a nice stay
6/10
Response from Property: DearGuest,Thank you for taking time to share your experience with us here. We are glad to hear that you have enjoyed your overall stay with us. Our hospitality and care towards our guests are from the heart and we are truly humbled that you appreciated it. Thank you for your recommendation and we look forward to welcome you back in the near future!Best RegardsLucy YanGM
Francis zhuconghui
Superior Queen Room
Checked in Jul 2023
Business travelers
5 Reviews
3.7/5
Posted on Aug 29, 2023
Good as usual stay before location is great n near subway it is in the city cbd area
Response from Property: Dear shirley28It was a great pleasure to have you staying at Holiday Inn Xi’an Greenland Century City.We are very appreciative of your comments about our location. Our hotel locates in Hi-tech Industries Development Zone, which is a particularly important zone in the urban development. The more good place to stay for your business trip. We were very pleased to know that you had a wonderful stay.We look forward to welcoming you back to Xi’an in the very near future! 
HL5678
Superior Queen Room
Checked in Jul 2023
Business travelers
4 Reviews
3.2/5
Posted on Aug 4, 2023
The room is kind of outdated and could be cleaner.
Response from Property: Dear Guest, Thank you very much for taking your time sharing the experiences of your recent stay at our property. I am sorry to learn that the Holiday Inn Xi’an Greenland Century City team was not able to meet your expectations completely. Please accept my apologies for the inconveniences of our facilities. Our hotel has been open for more than 10 years, and our hotel management has invested substantial time and efforts in upgrading some facilities including room, food and beverage and meeting items. In the last year there is all the room paper wall had been changed. We welcome any reasonable suggestion! We sincerely hope to have a chance to welcome you back and restore your confidence in us. Best regardsMarcom Manager
redvision
Superior 2-bed Room
Checked in Jun 2024
Business travelers
1 Reviews
4.8/5
Amazing
Posted on Jul 18, 2024
good nice ok
Response from Property: Dear Guest，Thank you for your recent stay with us and for submitting your review here. We are pleased to hear that you have enjoyed your stay. Please allow me to take this opportunity to thank you once again for selecting us as your preferred choice of accommodation in Xi’an! Hotel GM Lucy Yan
Anonymous User
Superior 2-bed Room
Checked in Feb 2024
Other
1 Reviews
5.0/5
Outstanding
Posted on Mar 30, 2024
Daria很nice
Response from Property: 尊敬的客人，您好！感謝您選擇入住西安綠地假日酒店，並能抽出寶貴時間給予我們點評。得知您對我們的服務感到很滿意，我們倍感榮幸。我們也會繼續努力為您帶來假日品牌服務理念“賓至如歸，笑由心生”的體驗。期待您的再次光臨。西安綠地假日酒店總經理 Lucy Yan
nigel ashley
Superior 2-bed Room
Checked in Apr 2022
Other
36 Reviews
4.2/5
Very Good
Posted on May 21, 2022
enjoyed the last two nights. most importantly, the buffet was open. my friend who was staying at a muchmore costly hotel agreed with me that it is the best and best value un the city. the front desk staff provided excellent service. thank you . hopefully, my IHG points will arrive on my account...
Response from Property: Thank you for taking time to share your experience with us here. We are glad to hear that you have enjoyed your overall stay with us. It is also wonderful to hear that you were well looked after by our team with your comments “professional services.”. Our hospitality and care towards our guests are from the heart and we are truly humbled that you appreciated it. Thank you for your recommendation and we look forward to welcome you back in the near future! Best Regards General Manager Lucy Yan
Guest User
Superior 2-bed Room
Checked in Mar 2025
Other
1 Reviews
5.0/5
Outstanding
Posted on Apr 11, 2025
The receptionist DaisyLi was friendly and attentive. She helped arrange a high-floor room with a great view. It was a pleasant stay. The welcome fruit in the room was fresh and delicious. The details were thoughtful and considerate.
Original TextTranslated by Google
Response from Property: 尊敬的客人，您好！感謝您選擇入住西安綠地假日酒店，並能抽出寶貴時間給予我們評價。看到您對我們房間的滿意以及相關同事服務的認可，我們甚是榮幸。我們也會繼續保持，努力讓您感受更多假日品牌服務理念“賓至如歸，笑由心生”的體驗，期待您的再次光臨。西安綠地假日酒店房務總監 Charles Gao
Anonymous User
Superior Queen Room
Checked in Mar 2025
Travel with friends
10 Reviews
5.0/5
Outstanding
Posted on Apr 8, 2025
This hotel is in an excellent location, just a few minutes' walk from the subway station. The breakfast is rich in variety and tastes authentic, from Chinese to Western, and every bite is a pleasure. The room facilities are luxurious, and the staff Jane's service is thoughtful and meticulous, making people feel like spring breeze. I highly recommend it to everyone.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing to stay at Holiday Inn Xi'an Greenland and taking the time to give us a review. We are honored to see that you are satisfied with our room and breakfast. The breakfast you like is also the chef's addition of roujiamo, meatballs and spicy soup and other snacks with Shaanxi characteristics on the basis of the international buffet breakfast. You can enjoy the unique local food culture while filling your stomach. Looking forward to your visit again. Charles Gao, Director of Housekeeping, Holiday Inn Xi'an Greenland
Guest User
Superior Queen Room
Checked in Feb 2025
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Mar 23, 2025
This hotel has an excellent location, convenient transportation, and complete surrounding facilities. The front desk staff Li Xinyi's service is warm and thoughtful, the check-in is fast, and she patiently answers questions, which makes people feel very friendly. The room is clean and comfortable, with complete facilities and high cost performance. Highly recommended!
Original TextTranslated by Google
Response from Property: 尊敬的客人，您好！感謝您選擇入住西安綠地假日酒店，並能抽出寶貴時間給予我們評價。得知您有良好的入住體驗，我們倍感榮幸。您的推薦對我們來説意義重大，期待您的再次光臨，我們將繼續為您提供優質的服務！祝您生活愉快！西安綠地假日酒店總經理 Ray Zhang
Zhangfangjian
Superior 2-bed Room
Checked in Feb 2025
Business travelers
12 Reviews
5.0/5
Outstanding
Posted on Mar 18, 2025
I am a repeat customer of this hotel. I am very satisfied with this stay! I contacted the front desk in advance, and all my needs were fully met. The tea and bread area in the lobby is very considerate! The big bed that helped to change the room is very good, the floor is very high, the view is wide and the view is good. The room is clean and comfortable, the layout is reasonable, and the facilities are complete. I was very comfortable throughout the stay and felt the attentiveness and care of the front desk service. The service of the handsome Ken and Miss DaisyLi at the front desk is really great👍🏻
Original TextTranslated by Google
Response from Property: 尊敬的客人，非常感謝您的再次光臨和高度評價！您的滿意是我們最大的追求。我們會將您的讚揚傳達給 Ken 帥哥和 DaisyLi 小姐姐。我們會不斷努力提升服務品質，期待您的下一次美好入住體驗！-西安綠地假日酒店總經理 Ray Zhang
Guest User
Superior Queen Room
Checked in Feb 2025
Business travelers
20 Reviews
5.0/5
Outstanding
Posted on Mar 2, 2025
As a frequent guest of the hotel, I am very satisfied every time I come here. The service is warm and thoughtful, the procedures are handled quickly, and the service attitude of the front desk staff DaisyLi is particularly good, humble and polite, leaving a deep and good impression. The space is spacious, the lighting is soft, and the facilities are complete. The room is clean and comfortable, and the facilities are complete. This place perfectly combines warm accommodation with convenient life, and must be praised!
Original TextTranslated by Google
Response from Property: 尊敬的客人，您好！感謝您選擇入住西安綠地假日酒店，並能抽出寶貴時間給予我們點評。我們始終致力於為每一位賓客提供温馨、舒適的環境和細緻入微的服務。您的鼓勵是我們不懈追求卓越服務的動力。我們期待着您的再次光臨，讓我們有機會再次為您提供温馨舒適的服務體驗。西安綠地假日酒店總經理 Ray Zhang
Guest User
Superior Queen Room
Checked in Jan 2025
Business travelers
8 Reviews
5.0/5
Outstanding
Posted on Feb 28, 2025
The hotel room is clean and tidy. The front desk staff Daria is warm and friendly, making people feel at home. The hotel is in a good location. It is convenient to take a taxi or subway. The facilities are also complete, including a swimming pool, gym, and underground parking lot, which can be used free of charge while staying in the hotel.
Original TextTranslated by Google
Response from Property: 尊敬的客人，您好！感謝您選擇入住西安綠地假日酒店，並能抽出寶貴時間給予我們評價。非常高興您能有滿意的入住體驗，我們無比榮幸。乾淨整潔是我們的基準，讓您有安心舒適的體驗更是我們的職責。我們也會繼續為您帶來更加優質的服務及品質。期待與您再次相遇。西安綠地假日酒店總經理 Ray Zhang