Jin Jiang West Capital International Hotel

Jin Jiang West Capital International Hotel Reviews

Jin Jiang West Capital International Hotel

No.135 West Street, Lianhu District, Xi'an, Shaanxi, 710002, ChinaView Hotel Details
Jin Jiang West Capital International Hotel
Jin Jiang West Capital International HotelJin Jiang West Capital International HotelJin Jiang West Capital International Hotel
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Jin Jiang West Capital International Hotel Guest Reviews

4.5/5
Good
1736 Reviews
Verified reviews
Location4.6
Amenities4.3
Service4.6
Cleanliness4.5
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All reviews(1736)
Positive reviews(1681)
Reviews with photos/video(602)
Easy to get around(283)
Delicious breakfast(149)
Close to metro(142)
Friendly front desk staff(119)
Great swimming pool(20)
Luxurious(13)
Negative reviews(55)
Guest User
Superior Twin Room
Checked in Aug 2024
Travel with friends
6 Reviews
5.0/5
Outstanding
Posted on Sep 23, 2024
Excellent hotel. Very friendly staff who helped with an early check-in. The pool was clean and the laundry facilities very good. Location is perfect, just next to the metro. The hanfu rental shop is also located in the hotel and very good value for money. Would highly recommend.
Response from Property: Dear guest, we greatly appreciate your positive comments. We will continue to improve our service and amenities at our hotel and sincerely hope you have a memorable trip in China. See you next time.
Chiefy and Mrs Chiefy
Deluxe Queen Room
Checked in Aug 2024
Couples
3 Reviews
2.7/5
Posted on Sep 17, 2024
Was super disappointed but you do get what you pay for. We left this one to go to another hotel. Just couldn’t do another night. Was going to also refund the second night but didn’t. Thanks Curry
Response from Property: Dear guest, we greatly appreciate your positive comments. For refund matters, please contact Ctrip customer service and the hotel. We will actively handle it.We will continue to improve our service and amenities at our hotel and sincerely hope you have a memorable trip in China. See you next time.
Miss Worldwide
Deluxe Queen Room
Checked in May 2024
Solo travelers
18 Reviews
4.7/5
Amazing
Posted on Jun 10, 2024
Wonderful experience! The front desk are really friendly and polite. They upgraded my room for free, from a deluxe queen room to an executive room. Excellent location within the city walls, with the drum and bell tower nearby! Lovely street food nearby. Only con is they speak limited English, and were unable to assist with some basic requests due to misunderstandings.
Response from Property: Dear valued guest, We greatly appreciate your positive comments.Meanwhile,Regarding the service issues you raised, we have scheduled a training session for some of our staff to enhance their English communication skills. We sincerely hope that you will choose to stay at our hotel again."
Александр Елистратов
Deluxe Queen Room
Checked in Feb 2025
Couples
3 Reviews
5.0/5
Outstanding
Posted on Mar 21, 2025
It was a pleasure to stay here. Thanks John Yang and team!
Response from Property: Dear guest, we greatly appreciate your positive comments. We will continue to improve our service and amenities at our hotel and sincerely hope you have a memorable trip in China. See you next time.
Noel
Family Room
Checked in Jun 2024
Family
6 Reviews
4.0/5
Very Good
Posted on Sep 16, 2024
Hotel is very centrally located. A good breakfast with a lot of choice. To us as Europeans some things were strange though. We stayed on the 11th floor, but the elevator only goes up to the 10th floor. They offer to take the service elevator to bring up your suitcases though. The swimming pool is a public pool where you have access to when visiting the hotel. This has 2 dressing rooms, one for male and one for female. We had an inflatable ball, but little space to use it as they were giving swimming lessons and were asked to stop playing with it.
Response from Property: Dear guest, we greatly appreciate your positive comments. We will continue to improve our service and amenities at our hotel and sincerely hope you have a memorable trip in China. See you next time.
Guest User
Deluxe Queen Room
Checked in Jun 2024
Travel with friends
6 Reviews
5.0/5
Outstanding
Posted on Jul 17, 2024
Very friendly and helpful staff. The location is great, right next to a metro station and a lot of food stalls and restaurants. The only downside was the pool. It‘s a public pool where you have to walk out of the hotel across a parking lot. You need to bring or buy a bathing cap to enter…
Response from Property: Dear guest, we greatly appreciate your positive comments. We will continue to improve our service and amenities at our hotel and sincerely hope you have a memorable trip in China. See you next time.
LuKelly
Superior Twin Room
Checked in May 2024
Family
3 Reviews
4.7/5
Amazing
Posted on Jun 30, 2024
Great hotel with swimming pool and guest laundry service. Located close to food, metro and shopping. The only complaint is that hallways were stuffy and someone must smoking in the building, should be better enforced on the no smoking.
Response from Property: Dear guest, We greatly appreciate your positive comments. We are committed to enhancing our hotel’s services and amenities. At present, the hotel is gradually upgrading the facilities and equipment We sincerely hope you have a memorable trip in China and look forward to welcoming you again.
Guest User
Family Room
Checked in May 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Aug 26, 2024
Very nice hotel, very clean, with excellent facilities. The muslim quarter is around the corner, and it is very close to many of the most popular attractions in Xian. You really can't beat the location, as you can find everything you need within a short walk from the hotel front doors. I would definitely stay here again if I ever make my way again to Xian.
Response from Property: Dear guest, we greatly appreciate your positive comments. We will continue to improve our service and amenities at our hotel and sincerely hope you have a memorable trip in China. See you next time.
Guest User
Family Room
Checked in Mar 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Apr 3, 2024
Excellent service from Curry Li and Miss Mao. They both went above and beyond to assist me when I needed help. Hotel’s location is amazing, central and close to train station and city wall. Recommend 👍🏻👍🏻
Response from Property: Dear guest, we greatly appreciate your positive comments. We will continue to improve our service and amenities at our hotel and sincerely hope you have a memorable trip in China. See you next time.
Guest User
Deluxe Queen Room
Checked in Aug 2023
Couples
3 Reviews
5.0/5
Outstanding
Posted on Sep 17, 2023
Our stay at the hotel was good. Helpful and nice service. Breakfast was very good. I recommend
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Liang
Family-friendly Suite
Checked in May 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Jun 19, 2024
Great location and service
Response from Property: Dear valued guest, We greatly appreciate your positive comments. We are committed to enhancing our hotel’s services and amenities. We sincerely hope you have a memorable trip in China and look forward to welcoming you again.
Guest User
Family-friendly Suite
Checked in May 2024
Travel with friends
3 Reviews
2.0/5
Posted on Aug 11, 2024
Good~~
Response from Property: 尊敬的賓客:您好!感謝您的入住體驗及對我們的好評,夥伴們的服務能讓您滿意便是我們最大的願望,也是我們最大的滿足,希望您能夠常回家看看,小夥伴期待您的再此光臨喲~~
shzhangjie
Superior Twin Room
Checked in Feb 2025
Family
3 Reviews
4.8/5
Amazing
Posted on Mar 26, 2025
I came to Xi'an with my children and was lucky to choose this hotel. The service was very good and it is worth recommending
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您超讚的點評,您的點評是對我們服務最佳的肯定與鼓舞。我們還有很多優惠活動,請您繼續關注我們,歡迎您再次光臨!
Mifengxunbao
Superior Twin Room
Checked in Jan 2025
Couples
6 Reviews
4.7/5
Amazing
Posted on Feb 12, 2025
The room facilities are a bit old, but the service and hygiene are good. The transportation is very convenient.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your praise for our hotel. We will continue to work hard to live up to your praise. The hotel is gradually improving its facilities and services. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Family Room
Checked in Jan 2025
Family
22 Reviews
5.0/5
Outstanding
Posted on Feb 8, 2025
The hotel is located in the city center, with the subway just outside and Muslim Street next to it, which is very suitable for traveling in Xi'an. The hotel has a rich breakfast, and the family room is cost-effective! It is very convenient to have a laundry room!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your stay experience and your good comments on us. It is our greatest wish and satisfaction that our partners can satisfy you with their services. We hope you can come home often. We are looking forward to your visit again~~