Lestie Hotel (Xi'an Bell and Drum Tower South Gate Branch)

I would absolutely recommend to stay here. The room was clean, comfortable and have good sound system. Location is perfect.

This is a wonderful place to stay. Very comfortable and quiet room , nice breakfast and perfect warm noodles in the evening.

The hotel is conveniently situated beside the Muslim food street and within reach to the nearest metro station. The famous bell tower is just across the street and there are many malls with plenty of cosplay shops that offers a wide variety of dynasty dressings. Last but not least the hotel is clean and offers washing of dirty linen free. The breakfast buffet spread is decent and the hotel even offers noodles for supper. The counter staff are always friendly and wear a big smile each time they serve guests. Special mention are staff 毛毛，小问 and 小林。

The worst hotel we stayed in! There is no heating, they have to wait until the government turns on the central line. Expensive, uncomfortable and unfriendly. The staff have no training nor the temperament to deal with foreign guests. Not friendly nor helpful. There is complimentary tea time and supper meals but no one offers or reminds you about it. The only one to do a fantastic job is housekeeping. She kept the room tidy clean and even wiped down our luggage bags. Avoid the person in charge of China Travel Service, Xiao Yang! She is the only one who will be extremely friendly because she wants to sell her tours. I am not sure if she is part of the hotel or just an agent but it is very misleading. We signed up for a day tour to the Terracotta Warriors (Emperor Qinshihuang's Mausoleum Site Museum) because she said their tour is the best. Big mistake! It is a tour bus of 30+ people with a horrible tour guide 卫波军. He rambled on and on and didn't bother if people could not understand him. We thought it was just us being foreigners that couldn't understand, turns out others from other states also had trouble understanding him. When someone asked him to slow down or repeat, he just ignored. He sold some extra "attraction" for RMB298 saying you can see live warriors. Turns out it was a VR experience and gallery show operated by merchants outside the museum gates. Those who did not sign up for it had to wait almost an hour and a half before they could proceed with the museum tour. Luckily we told him since we could not understand him, we'd go on our own. We only met back with the group for the bus ride back to the hotel. You save time and get much better service and experience using a private guide or just go yourself. I think some if not most of the high reviews for this hotel is fake. The tour lady Xiao Yang actually sent me a message with a pre written review for me to upload which stated how wonderful everything was and how great she is. Awful!

Very classy room with a staff that escorts us to a room explaining all the services available in the hotel.

I will stay here, if I come to Xian again. They are amazing! They are helpful without being intrusive. They advised, ordered a taxi, fixed tv, etc via WeChat translation. Very professional! And the breakfast is memorable too. The salads are beautiful! There is also afternoon tea and noodles at night. The location is good too. It’s close to the South Gate and the drum tower. There is an amazing restaurant round the corner (粉巷13號陕菜馆·陕西人的待客菜, see Trip top local eats) Thank you for making our very rainy and dark weekend in Xian so easy and light!